The hotel is outstanding in every aspect. The garden and the view from the bar and the restaurant are probably the best experience of Taormina you can have.

Stayed in April 2024

Nothing

The location. We had a wonderful 3 days holiday and the staff made it happen.

Stayed in April 2024

Everything

Stayed in April 2024

Everything is wonderful :)

Stayed in April 2024

Amazing location.

Stayed in April 2024

Food at Timeo restaurant was average though the restaurant itself is stunning. Food could be upgraded a little to match the beauty of the place and the standard of the hotel

The service was one of the best we ve ever experienced in the many great hotels we stayed at. The kindness and professionalism of Claudio, Francesco and others made our stay a unforgettable experience

Stayed in April 2024

None

Super location, beautiful view and tasty food! The staff at hotel are wonderful people, they try their best to meet every single guest’s needs, very friendly which is genuine. I have to thank Stefania particularly who helped me a lot and gave me a lot of good suggestions . I am very grateful to meet her! Also the other staff like a girl who can speak Chinese, work at main building usually help to welcome guests for dinner there. She has a beautiful and warm smile, another young guy who wearing glasses, he also was very kind and helpful. Too bad I forgot to ask for their names. In fact, all those people made my stay memorable! God bless Italy! God bless Italian!

Stayed in April 2024

There is nothing negative at all that I can say - it was pure perfection.

The staff were outstanding, the location incredible, the food and bar excellent, the decor and design of the property classic and elegant (and quiet and peaceful) - the whole aesthetic of the hotel was incredible.

Stayed in April 2024

Honestly, I find it very difficult to fault the property. They have thought of every small detail to make guests stays enjoyable.

Excellent quality of all offerings, and you cannot beat the view. The granita is absolutely phenomenal - highly recommend a mix of almond & coffee flavour to enjoy with your brioche! You can get the complimentary transfer to/from the other Belmond property as well (Sant'Andrea) and the breakfasts are included in room price.

Stayed in April 2024

The staff were very polite and provided impeccable service. The garden and the view from the terrace are to die for.

Stayed in March 2024

Excellent breakfast and view!

Stayed in April 2024

Wish the sea view was visible from the room rather than CLIMBING UP THE 3 steps to attached balcony. It’s a bit misleading to state “sea view room”.

Beautiful property with very helpful staff.

Stayed in March 2024

Air con wasn’t working

The team working at Timeo were beyond incredible, friendly, welcoming and nothing was too much trouble. The setting and location is out of this world. So special.

Stayed in March 2024

There weren’t any beach bags to use at the pool

Wonderful

Stayed in March 2024

Incredible. The view from the terrace is spectacular. Staff of great. Overall amazing stay

Stayed in January 2024

lack of activities for the winter period

location and staff

Stayed in January 2024

Villa flora is a separate building with no views Our room backed into the mountain

Beautiful views, great food, great location

Stayed in October 2023

NOTHING!

WE LOVED THIS HOTEL. LOCATION, FABULOUS GARDENS, AMAZING FOOD, GREAT STAFF-ALL FRIENDLY AND HELPFUL. WISH WE WERE STILL THERE! WE FOUND IT A BIT DIFFICULT TO FIND THE ENTRANCE BUT THAT MAY HAVE BEEN GOOGLE MAPS AGAIN AS WE FOUND IT TAKES YOU THROUGH ALL THE NARROW STREETS IN ALL THE CITIES IN SICILY.

Stayed in September 2023

Absolutely nothing.

The staff were incredible and the level of service was unmatched. I can not fault this place, we are coming every time we’re in Italy!

Stayed in September 2023

The bees at breakfast. This was the only thing I didn’t like. Maybe burning candles or cedar would help? No bees at dinner which was great.

The property was very beautiful and the views amazing. This property is very peaceful and like home.

Stayed in September 2023

Very slow and confused service in bar and restaurant.

Perfect location. Great view from gym. Stunning property with amazing balcony lounge area.

Stayed in September 2023

Everything! * Impeccable service - kind, welcoming, professional. * Stellar food - breakfast and poolside. * The view of Etna from the room and balcony was unbelievably After decades of travel in all levels of hotel, this was my best hotel experience ever.

Stayed in August 2023

We had a small issue with booking restaurants with concierge so we were left with no booking for 2 nights. There was no follow up with us to keep us updated on bookings.

I loved this hotel so much. They take customer experience to the next level. The property is gorgeous and the views at Aperetivo hour on the terrace are breathtaking. Loved every minute.

Stayed in July 2023

Idyllic stay. Wonderful staff, perfect location and gorgeous facilities. Truly, could not have been better.

Stayed in August 2023