Via Delle Terme 25, 53100 Siena, Italy
#51 of 57 hotels in Siena
Guests' ChoiceBased on 218 hotel reviews
7.4Cleanliness
7.8
Comfort
7.5
Location
9.6
Facilities
6.9
Staff
8.5
Value for money
7.5
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 April 2024
Zlab
United StatesThe property was in a great location. Tons of food places around as well as things to walk and see.
Stayed in April 2024
Reviewed: 25 March 2024
Mohamed
ItalyStunning view
Stayed in March 2024
Reviewed: 20 March 2024
Jerry
FinlandThe view wasn't great. There was just a narrow "pit" with grey, crumbling walls and windows of other rooms. So a bit misleading information in the description. Room was tiny and dimly lit, no storage space, just the clothes rack and a table. Shower was abysmal, more like a bidet that would shoot water wherever. I don't understand why they wouldn't invest even in a cheap, functioning showerhead. There really was no reception, receptionist was present only when I checked in, after that the lobby was completely closed (locked away). Also there was no lounge, cafeteria or anything like that, so you had to look for breakfast someplace else. I think half of the price comes from the location itself, not a great experience.
Historical building indeed, although the view was just a wall of the hotel itself. Located right in the heart of the old city, all the greatest landmarks of Siena are right around the corner, plenty of shops nearby. Though the view was lacking, it was nice to be able to open the windows for cool air and even hang some clothes outside. The room did have an air conditioner but I couldn't make it work, though there was no need. Radiator worked just fine.
Stayed in March 2024
Reviewed: 11 December 2023
Cami
ItalyCentral, clean. Staff friendly! Recommend
Stayed in December 2023
Reviewed: 14 October 2023
Anthony
AustraliaNothing. We were very happy with our stay at La Perla.
The location was excellent, right in the Center of the old city and easy to access. Close to Siena FS train station. Staff were friendly and accommodating and facilities were new, simple & clean. Great value for money.
Stayed in October 2023
Reviewed: 2 October 2023
Oisin
IrelandGreat location
Stayed in September 2023
Reviewed: 1 October 2023
Palacios
Northern Mariana IslandsVery dusty and dark. Bathroom was not great, the shower, toilet, and sink was together no dry space at all. Not good for value.
Great location middle of the center.
Stayed in September 2023
Reviewed: 15 September 2023
Ismail
United Kingdomgreat view
Stayed in August 2023
Reviewed: 21 August 2023
Virgilio
BrazilThis SHOULD NOT be listed as a hotel, but as a hostel instead. It’s not only the spiral stairs to reach the rooms, but the size of the room, the odor coming from the bathroom, the tiniest shower space, the so-called bath towels, which are actually something else. In short, a huge disappointment.
Good location and friendly staff.
Stayed in August 2023
Reviewed: 11 August 2023
Sara
ItalyThe bathroom was private but not so much clean and the shower didn’t work well, also it smelled a little bit bad.
It was in centre which made it so convenient to reach and visit the city
Stayed in August 2023
Reviewed: 7 August 2023
Ginevra
United KingdomRoom size, facilities, toilet was disgusting … weirdly enough the shower is in the same position of the WC
Location
Stayed in May 2023
Reviewed: 3 August 2023
Harriet
ItalyNothing- it was great!
Great value- lovely room. Wounderful, friendly, helpful staff
Stayed in August 2023
Reviewed: 15 July 2023
Nazli
TurkeyThe location couldn't be any better, you're just in the city center. But still quite. The staff is super cute and friendly. All clean.
Stayed in July 2023
Reviewed: 13 July 2023
Igor
RussiaVery tiny room, small table not actually suitable for working on laptop.
Perfect location if you want to stay for a few days and get a quick access to all the main spots and places in old town of Siena! Also the view on the square is mesmerising and very romantic. But you have to keep in mind that this is a crowded place so there’s always noise from the outside, also at night. The room itself is ok, comfortable bed and nice air conditioning if needed.
Stayed in July 2023
Reviewed: 10 July 2023
Chloe
United KingdomThe bathroom was absolutely tiny, this place needs an upgrade on their bathroom suites. Didn't mind how small the bedroom was, it was good enough for what we needed. However, our shower was absolutely terrible, and you basically had to stand over the toilet in order to shower. Level above hostel.
The location of this place is absolutely fantastic, you walk out and within two minutes you're in the central piazza of Siena. Staff were friendly enough on check in. They cleaned the room during our stay and fresh towels were provided.
Stayed in July 2023
Reviewed: 6 July 2023
Cami
ItalyEverything was ok! Room, staff, position!
Stayed in July 2023
Reviewed: 30 June 2023
Elisabeth
AustriaThe "bathroom" was so small that the toilet was actually in the shower(no shower cabin) , tiny shower curtain to separate. Had to be scared that if u shower too long it will end up in the room :( overall very disappointing The dark colour (dark brown) of the room made it feel very small and depressing
Location was good
Stayed in June 2023
Reviewed: 21 June 2023
Sevdelina
BulgariaSmall bathroom
Very good location
Stayed in June 2023
Reviewed: 19 June 2023
Thomas
United KingdomThe shower did not drain properly and the whole room flooded, which soaked our personal belongings. There was no warning from the staff about the problem, but they did apologise while we were checking out. The room also smelled very bad when we arrived.
Nice and friendly staff, good air conditioning and bed
Stayed in June 2023
Reviewed: 11 June 2023
Charlotte
FranceThere is low height clearance so we knocked our head a few times as we are tall and clumsy! The bathroom is really tiny that when you shower everything gets wet. Despite these things we really enjoyed the stay!
The location is great and the room was so cute looking out to the roofs. The reception staff were all so lovely and accommodating- first giving lots of recommendations, then allowing us to have a late check out and finally keeping our bags for us during the day.
Stayed in June 2023
Reviewed: 31 May 2023
Paul
United KingdomShower flooded one morning as only a curtain & small raised floor.
Fabulous spot right in the centre of Sienna. Room was lovely & staff very helpful.
Stayed in May 2023
Reviewed: 16 May 2023
Bernice
South AfricaNothing
Everything.Location,rooms and outside garden absolute bonus.
Stayed in May 2023
Reviewed: 15 May 2023
Natalya
ArmeniaReally tiny room and bathroom, no place to move. The walls were not soundproof at all, couldn't sleep all night because of the other guests.
The location was very convenient.
Stayed in May 2023
Reviewed: 9 May 2023
Robert
United KingdomThe price point was too high for the standard of accommodation. Could hear upstairs toilet, fan and drainage . Not all the staff was friendly.
The location in the heart of the city
Stayed in April 2023
Lyndhurst, UK
Bøjden, Denmark
Pipa, Brazil
Dubrovnik, Croatia
Bolzano, Italy
Ben Tre, Vietnam
Arrecife, Spain
Phu Quoc, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content