Lungarno Della Zecca Vecchia 18, Santa Croce, 50122 Florence, Italy
#200 of 381 hotels in Florence
Guests' ChoiceBased on 300 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
9.2
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 27 August 2024
Mary
Romaniaeverything was very good
Stayed in August 2024
Reviewed: 21 August 2024
Leon
United KingdomStaff bent over backwards and went out of their way to make you feel special. It was meant to be a one night stand at this hotel, I'll be back.
Stayed in August 2024
Reviewed: 18 August 2024
Ediga
IndiaNothing
Superb hotel nothing to tell
Stayed in August 2024
Reviewed: 17 August 2024
Gail
United KingdomA lovely boutique hotel - lovely location, right on the river and walkable to all the amazing Florence landmarks. Fabulous staff.
Stayed in July 2024
Reviewed: 13 August 2024
Mark
ItalyNothing to say
Excellent staff, barman superb and very knowledgable
Stayed in August 2024
Reviewed: 11 August 2024
Oscar
Costa RicaStaff was very friendly! Very clean rooms and facilities.
Stayed in August 2024
Reviewed: 2 August 2024
Abdullah
Saudi ArabiaNA
Food. Hygiene. Size.
Stayed in August 2024
Reviewed: 27 July 2024
Iynas
KuwaitEverything was perfect
The service was impeccable
Stayed in July 2024
Reviewed: 27 July 2024
Paul
United KingdomDon't call yourself a Spa Hotel if you have to pay for basic Spa Facilities such as sauna
Friendly Staff
Stayed in July 2024
Reviewed: 24 July 2024
Sammy
AustraliaNothing. It was genuinely a perfect stay!
Absolutely everything. The breakfast was amazing, the spa facilities were amazing, the restaurant inside the hotel was amazing.
Stayed in July 2024
Reviewed: 24 July 2024
Emma
SwedenSome of the staff and size of the hotel was Very bad. For breakfast you have to pay extra for fried egg even we had breakfast inkluded?
The bed was ok and location
Stayed in July 2024
Reviewed: 17 July 2024
Eddy
BelgiumNothing.
Everything was just perfect. The personnel was very very friendly and helpfull. I can not give any comment than that it was just perfect.
Stayed in July 2024
Reviewed: 16 July 2024
Esra
TurkeyNothing
Excellent hotel
Stayed in July 2024
Reviewed: 14 July 2024
Amir
United StatesAlmost close to the city. Walking distance.
Stayed in July 2024
Reviewed: 8 July 2024
Mark
United KingdomOverall excellent value for money.
Stayed in July 2024
Reviewed: 12 June 2024
Oren
IsraelBest hotel in the best city. Amazing staff. Birkena and meli and all the others from the breakfast area. Reception people amazing. Gabriella Paulo and all others. Definitely visit again
Stayed in June 2024
Reviewed: 11 June 2024
Peter
AustraliaWonderful property, great facilities and exceptionally helpful staff. Highly recommended
Stayed in May 2024
Reviewed: 7 June 2024
Erick
BrazilNothing.
They were amazing! All the staff are friendly and helpful, specially Matteo, Gabriella e Brikena. This is a place to feel the kindness of this people.
Stayed in June 2024
Reviewed: 1 June 2024
Dena
SwitzerlandThe lobby always smelled like a kitchen. My room was on the same floor so the odor was exceptionally unpleasant during meal times. The shower had a small and ineffective glass partition, no matter how I angulated the shower head, it kept turning and spraying out.
The location was great, the staff very nice and helpful.
Stayed in May 2024
Reviewed: 20 May 2024
Jennifer
AustraliaBit far to walk from centre at night after dinner .. about 15 mins from most restaurants .. unless I missed closer ones?
Comfortable, clean and quiet.. staff very nice especially Brikena.. she was lovely and very helpful both with hotel queries and local information. Much appreciated, thank you!
Stayed in May 2024
Reviewed: 16 May 2024
Evan
IrelandThe staff were so welcoming and friendly. Always happy to help and conversational. Beautiful central location
Stayed in May 2024
Reviewed: 12 May 2024
Dr
United StatesEverything was great.thank you for your many kindnesses.
The breakfast exceeded my expectations. Loved the spa. All the staff were very helpful. Enjoyed my stay very much.
Stayed in May 2024
Reviewed: 12 May 2024
Linda
United Statesnothing!!
All staff and Porter were very kind and accommodating!! love, love, will return…
Stayed in May 2024
Reviewed: 11 May 2024
Manuel
FranceThe room was gorgeous with a view right above the river. The hotel is at walking distance from all the museums and the Duomo, and there are tons of options to eat and drink in the area. The hotel crew was super super super nice and kind, they all speak several languages and they were always prompt to help. Special mention to Alexandra at the hotel bar <3 - Grazie mille !
Stayed in May 2024
Reviewed: 11 May 2024
Rob
United KingdomNothing
Everything was spot on. All the staff couldn’t do enough for you. Room was spacious clean and excellent view of the river. Breakfast was really good.
Stayed in May 2024
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