Access to the hotel is not the most convenient, but this applies to most Ravello hotels.

Location is suberb, just away from the huslte and bustle of Ravello's main square. The views from the restaurant is out of this world. Service at the restaurant was excellent.

Stayed in June 2024

Nothing particular

Staff was great

Stayed in May 2024

Checking in was little late. We arrived at 9am and waited till 2pm to get settled.

Very warm and friendly staff, helped us to introduce the facility, parking car, and helped us to book some nice restaurants. Location is also amazing, minutes away from train station.

Stayed in May 2024

The breakfast could have had a little more option, but this is personal preference. There was overall a decent selection.

We visited this hotel for our anniversary in March and it exceeded all of our expectations. The rooftop was stunning and we enjoyed a few spectacular sunsets. The room was just right, with a lovely view and complimentary bubbles to celebrate! The area itself is exceptional - we were able to walk everywhere we wanted to visit with little difficulty. The hotel itself is very well-presented and the breakfast was good. We did experience a very minor mishap with a damaged item, but the manager of the hotel went above and beyond to rectify the situation. He was very patient, kind and understanding. The entire staff at the hotel were a pleasure. I would definitely return to this hotel and recommended it, especially to couples!

Stayed in March 2024

Great location, central to everything in Florence. Parking was close by which made it very accessible. The staff were very friendly and gracious hosts. A fabulous experience!

Stayed in May 2024

Expensive room rate

Setting

Stayed in May 2024

Amazing staff and bar

Stayed in May 2024

Very nice big room and staff very welcoming and helpful. Location is excellent

Stayed in May 2024

Fabulous Rooftop bar! Could see everything at night all lit up! Wonderful buffet breakfast!

Stayed in May 2024

Nothing

Outstanding helpful staff, beautiful building, delicious breakfast. Excellent location close to train station and tram to airport. Restaurant recommendations were great. Hope to return to this lovely hotel.

Stayed in May 2024

Nothing

Every thing

Stayed in May 2024

Ridiculously high price of drinks (24€).

Beautiful palce, friendly and helpful staff, delicious breakfast, great view form rooftop bar.

Stayed in May 2024

No bar on the rooftop...

Great breakfast!

Stayed in April 2024

Nothing. I could not improve anything

The staff are friendly and the facility quality is superb. Excellent location to all the main sites. A great restaurant and superb breakfast.

Stayed in May 2024

- Staff are super welcoming - The room has all needs that a customer might need.

Stayed in April 2024

Nothing

Everything about this hotel is a dream from the location to the door to lobby to the reception and every single staff we met it was above the standards and this should be the benchmark for any hotel in Italy. Anna Maria, Carolina, and the guest relation team they were beyond amazing very helpful very kind very happy very professional and they are ready to help in anything. You name it and they will make it happen.

Stayed in May 2024

Boutique style hotel with most accommodating friendly staff, great central location close walking distance to Duomo, Academia, train station and luxury shops. Great amenities with wonderful breakfast menu. We felt very comfortable and loved our stay. We will rebook at the same location for future Firenze trips.

Stayed in May 2024

N/A

Location

Stayed in April 2024

Nothing

A wonderful hotel, matching the service and room quality of a 5-star establishment. We felt right at home, surrounded by comfort and care. Breakfast was delightful, offering everything we needed, and the service was top-notch.

Stayed in February 2024

Excellent location and superb property. Very professional and kind service. Strongly recommend.

Stayed in April 2024

Nothing to dislike at all.

The staff were exceptional. Friendly, professional and helpful. The hotel was immaculate, bar and restaurant excellent, roof terrace views were outstanding. Cannot praise it highly enough.

Stayed in April 2024

Nothing I really did not like about the Palazzo Gaddi. The only small annoyance was that fresh bath towels every day were placed in the wardrobe and not the bathroom. Without looking I would shower when I got in, and then have no towel at hand...

Location of Palazzo Gaddi is excellent. Less than 5 min walk from the station and 10 min walk to most attractions and restaurants. Breakfast and bar were excellent. I was also wished happy birthday by the breakfast maitre d' and given a small breakfast birthday cake! The bar staff very friendly and concierge and reception very helpful in organising transport for me. The evening gourmet restaurant is also sublime, especially when you want a change of the "typical" Italian dishes outside. Great view when you are enjoying your drinks on the roof!

Stayed in April 2024

No Buzz

Beautiful property…. But hmmm lacks a vibe Best: the most comfortable bed and pillows in Italy

Stayed in April 2024

Nothing

Excellent location, very friendly staff, nice hotel

Stayed in April 2024