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  5. Reviews of Hotel Valle

Reviews of Hotel Valle 3 stars

Via Cavour 134, Rione Monti, 00184 Rome, Italy

#910 of 929 hotels in Rome

Guests' Choice

Review score

Based on 76 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    8.6

  • Facilities

    5.4

  • Staff

    7.2

  • Value for money

    6.0

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 11 March 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 3 nights
    • Submitted via mobile

    Quite tired decor. Bathroom was clean but hazardous with the door unable to close and shower riser broken. Small internal courtyard next to the window in my room was full of rubbish and cleaning materials. Heavy rainfall rattled off this casing a kettle drum noise effect.

    Staff very helpful. Quick to get taxis on request. Quite near Termini and central attractions.Nearby good bars and restaurants

    Stayed in March 2024

  • Reviewed: 4 March 2024

    5.0
    Good location - could do with some updates
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We hadn't been told we would be staying in an 'annexe' of the hotel. Once we arrived we had to check in and then walk 10 mins to our room - which on first arrival and in an area we didn't knw was not ideal. When we arrived at our room the key didn't work so had to go bk to reception for another. The room was fairly spacious, with a useful kitchette but no window. There were no clean towels and shower hot water only lasted 4 minutes, then had to wait 15 minutes for water to heat before another shower could be taken.

    The location was good. 5 minute walk to collesium. Nice neighbourhood for restaurants etc. Breakfast was nice - fresh croissants, cereals, juice and coffee.

    Stayed in March 2024

  • Reviewed: 6 February 2024

    7.0
    Well placed for sightseeing. Comfortable beds. Very reasonably priced
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Needs some modernisation.

    Really good location. Very well placed for sightseeing. Beds were really comfortable

    Stayed in February 2024

  • Reviewed: 11 January 2024

    5.0
    Very standard
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no hot water or shower curtain. The beds are fairly standard and very firm. The tv has many channels but only in Italian so no good if you don’t speak the language. No stairs so you have to get the lift. Noisy maintenance works going on that would start early in the morning.

    The hotel is in a good location to walk to sightseeing destinations in Rome and is only a 15 min walk from the train station.

    Stayed in January 2024

  • Reviewed: 3 October 2023

    5.0
    I
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The hotel doesn't ensure the minimum standard of cleanliness (when I entered at the first time in the bathroom, the bin was already full..) and some bath towels alredy used. The Breackfast is just cold and sweet.

    The position is really strategic to visit Monti - Colosseum and all the center of Rome

    Stayed in September 2023

  • Reviewed: 30 September 2023

    7.0
    Lovely stay great location great staff poor brecky
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Poor breakfast only warm coffee and cakes and cereal.no tea bags but did ask and got a cuppa but was barely warm.even a bit toast and jam would of done

    Excellant for the collaseum and termini station

    Stayed in September 2023

  • Reviewed: 2 September 2023

    5.0
    It was ok, after a long day of walking it was a good place to pass out.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The smell in the hallways wasn’t great, the front door was broken on our first day and elevator was broken on the second but hotel staff made arrangements to get them fixed fairly quickly. There seemed to be black mold in the bathroom and dirty stains on the tile floors. There was AC but we had a hard time setting it to our comfort level. We were either too hot or too cold. The breakfast has a fairly small selection compared to other hotels we stayed at.

    I liked the hotel staff, they were friendly and helpful. I liked the firm beds. And location was great if wanting to see central Rome.

    Stayed in September 2023

  • Reviewed: 23 July 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 8 nights
    • Submitted via mobile

    Air con could not be modified either very cold or very warm nothing in between. The air condition viz noisy. The breakfast was instant coffee and. The orange juice was off, Simone was the only person really helpful and accomodating he Is wonderfcx

    I liked a person called Simone he was welcoming with a good sense of humour and very accomodating As for the rest of the staff the cleaners were rude one particular person at reception who was arrogant and also very rude and not accomodating was Manso he was rude and very arrogant.

    Stayed in July 2023

  • Reviewed: 28 June 2023

    5.0
    It was a very basic stay and perfect for just one night only
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was a bit basic only a few croissants no tea only one choice of cereal And the restaurant is located in the lobby like no privacy when having breakfast

    The bedrooms were clean

    Stayed in June 2023

  • Reviewed: 22 June 2023

    5.0
    We stayed 3 days, there are good places to dine or eat pizza
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    Some nights were a bit noisy, a group of boys coming and going from one floor to another

    Location, Breakfast simple , small tables

    Stayed in June 2023

  • Reviewed: 20 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast could've been better. There were no plugs to charge the cell phones, we had to take out the TV plug to charge our phones and the fridge did not work.

    Location was very good.

    Stayed in June 2023

  • Reviewed: 23 April 2024

    8.0
    Rome is a must to visit and the hotel location is just perfect.
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    The building was old and not possible to open the windows to get fresh air.

    Perfect location. 5 min from Coloseum, and 10 minutes from Trevi.

    Stayed in April 2024

  • Reviewed: 22 February 2024

    3.0
    Bad experience
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Mold in the bathroom, everything broken: like electrical sockets, toilet seats, broken tv, tv antena broken, hairdryer broken etc, really bad breakfast variety, paper like doors I could hear people walking and talking behind pretty well.

    The only good thing was location.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Mold, leaking plumbing. Not working toilet. Not a good breakfast unless you want sugar bread and coffee.

    Location was good.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    1.0
    Disappointing. Probably the worst hotel I have ever experienced. I would give it 1 star and that’s being generous.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Buyer beware, the photographs on the website and on Booking.com do not represent the property. Problem after problem and no solution from staff or management. A huge case of over promise and under deliver. Mould, faulty fittings and fixtures, no water, doors not closing, missing curtains, staff not empowered to help sort the issues. Running out of food at breakfast, sort of cutlery and crockery, dirty table cloths… the list of issues goes on and on!

    The only likable feature about this property was its location.

    Stayed in January 2024

  • Reviewed: 12 December 2023

    3.0
    Poor
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Bedside light switch broken Breakfast was only sweet pastries, we were left hungry and had to find breakfast elsewhere Lift was slow No ceiling lights so the room was extremely dark Not enough blankets - we were freezing

    Location - very close to everything (train station, tourist attractions)

    Stayed in December 2023

  • Reviewed: 16 November 2023

    3.0
    Good location but water too cold for shower.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    No hot water when showering. limited choice for breakfast. An arrogant member of staff.

    Stayed in November 2023

  • Reviewed: 12 October 2023

    1.0
    Worst stay of our Trip! Could not wait to get out of there!!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Dirty! Broken down! And Outdated! staff not helpful. Had cold showers 2 out of 3 nights, remote on TV broken, requested extra pillows b/c only 1 there, but staff refused. No fridge! No safe! All which were on Booking.com.au’s website. Very angry & disappointed!

    Nothing

    Stayed in October 2023

  • Reviewed: 25 September 2023

    4.0
    Nothing great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Shower and answers

    Shower was broken. Answers were short. Never fixed shower in the 3 days we were there.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    4.0
    Regular
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    The room had no much day light, despite I was only for one night. I had to take a shower with cold water because they had an issue with the hot water.

    Súper good located. Nice people at the reception to help you.

    Stayed in August 2023

  • Reviewed: 18 September 2023

    3.0
    Don't stay here!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    On arrival, the hotel smelt heavily of damp. Our first room wasn't clean, and the shower head would only hang down. The mounting bar was broken. We tried 3 other rooms before we found one that was half acceptable, one room had a shower that would only allow someone the size of a 12 year old child through the door!. The room we had was very tired with the laminated floor lifting, no door on the shower, the shower head again hung down, if you put the water on hard the head would shoot up spraying water over the ceiling and near the electrical boxes placed there. The shower was coated in limescale. Only one socket worked in the room, making charging phone's etc really hard, the lights only worked on the master switch, so either all (that worked) were on or all off! The tops of the curtains were coated in thick dust and the wall above the bed was also hanging with dust from the Air-conditioning unit. Outside the window was a filthy courtyard. We tried rooms 119, 116, 114, 115 and stayed in 111.

    Location, helpful front desk staff.

    Stayed in September 2023

  • Reviewed: 12 August 2023

    3.0
    Good for 1 night but would not stay any longer.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water

    Convenience

    Stayed in August 2023

  • Reviewed: 8 August 2023

    3.0
    Bad experince
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    I am being insulted by the receptionist during the night period. The hotel is very bad. There is no warm water for bathing. My daughter took a bath with very cold water. She had a fever. They did not solve the problem of warm water in the bathroom. I, my children and my husband cannot shower for the duration of the stay. ,the breakfast is full of sugar , no egg no cheese and bad coffe also

    Stayed in August 2023

  • Reviewed: 17 June 2023

    3.0
    Oh Lord, Stuck in Roma.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No hot water both days morning and evening. Staff had to come into room and adjust something. One time in the morning they never came up to turn on hot water. Beds were bad, pillows completely flat. No TV, didn't work, elevator only holds one person.

    Location

    Stayed in June 2023

Showing 1 – 25

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