Main North Coast Road, Runaway Bay, Jamaica
#7 of 7 hotels in Runaway Bay
Guests' ChoiceBased on 1160 hotel reviews
6.5Cleanliness
7.6
Comfort
7.4
Location
7.9
Facilities
6.8
Staff
7.6
Value for money
6.9
Free WiFi
4.6
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End of dialog contentReviewed: 18 September 2023
Sharon
United KingdomThe property was chosen for it’s location. We particularly liked the individual verandas as we could sit outside in our own little space.
Stayed in August 2023
Reviewed: 17 September 2023
Janine
United KingdomThis is my second visit and the quality of the food has declined.
The entertainment
Stayed in June 2023
Reviewed: 14 September 2023
Henry
JamaicaThe bedding facilities
The food
Stayed in September 2023
Reviewed: 12 September 2023
Shawnett
United StatesHouse keeper that cleans my room 45 every day didn’t even wash the face basin are sanitized the toilet for my entire stay .
The entertainment team , bar tenders and restaurant associates did a excellent job.
Stayed in September 2023
Reviewed: 10 September 2023
Anna-kay
JamaicaThe rooms, weren’t clean properly, they need to change there sheets, also upgrade the sheets and towels they provide.. the bathroom needs to be cleaned more, I saw something on the tile in our shower and presumed that maybe it would be cleaned the following day however the stain was still present in the shower. So I just knew the shower wasn’t cleaned.
The beach
Stayed in September 2023
Reviewed: 8 September 2023
Stenlorf
JamaicaIt would be very appreciable that the guest rooms be inspected before they are assigned to guests, to verify that every thing is in good working order, example A/C unit, lights and light switches. This would prevent rooms that are assigned to guests eventually being discovered by guests, that items are not in working order.
No complain about Breakfast, Lunch, Dinner and Room facility this time around, apart from there was still a shortage of kitchen utensils on occasions. I did enjoy my stay at Royal Decameron, Runaway Bay on this occasion. Looking forward to my next visit.
Stayed in September 2023
Reviewed: 6 September 2023
Eva
United StatesThe staff was dismissive and ignored many requests, including towels for the 3rd person, bottles of water etc
Good value for the accommodation. Great entertainment team.
Stayed in September 2023
Reviewed: 4 September 2023
Nicola
JamaicaI hate the room it never reflected on what I saw on the site. It's misguiding.also when I ask to change the location I was told that they would get back to me.i still avnt received a call from the desk supervisor. Also called over 3 times for towel and rags .spent my 3 day using my personal stuff. I would not recommend this place to anyone. The courtyard looked and was treated like a regular guest house. Rooms are small and fixtures need repairs. I'm yet to see the garden view
The entertainment and food.
Stayed in September 2023
Reviewed: 2 September 2023
Luchen
JamaicaThe service is horrible, more like non existence. I am not a spoil child but when you e ter a dining room and you say hi and the staff just say yeah mon then speak to you in jamaican language I was wondering if they know me or if I did them something. I had 3 drink at dinner and I had to go the bar to get it myself with a baby under my arm. My opinion Disgusting.
It's a very nice property, I think a hood value for your money. Activities staff were good and friendly the bar not so bad but the dining room,even to get a napkin was buffet. I'll rate the morning staff 5/10 while the dinner crew 2/10. Good variety of food,the kitchen staff knowledgeable and helpful. I went for breakfast at 7:38 and it took me 8:09 just to get a silverware and I had to send my son to get it. Dining experience was horrible. I could say alot more about the dining room but I will not.
Stayed in September 2023
Reviewed: 2 September 2023
Anderan
JamaicaMy stay was great, food and drink not to mention the entertainment was good for me I enjoyed my stay there.
Stayed in August 2023
Reviewed: 1 September 2023
Dorothy
JamaicaThe beach water was not clean a bit muddy my skin was inching all over. Nightly entertainment was a bit boring,had to go to bed early.
The huts ,garden,the friendly staff and the overall cleanliness .
Stayed in August 2023
Reviewed: 30 August 2023
Prince
JamaicaOnly set back I had was that there wasn't any room service and you're not allowed to take food to your room. I was hungry while my child was sleep and, I tried to get a snack and was told that wasn't allowed.
Loved the Al la Carte. Service I received from Nicholas and the others were exceptional.
Stayed in August 2023
Reviewed: 29 August 2023
Green
JamaicaThe WIFI signal was very poor. Much improvement is needed
The food selection, taste and the presentation were great
Stayed in August 2023
Reviewed: 29 August 2023
Enroy
JamaicaEntertainment and the bar food was good
Entertainment crew
Stayed in August 2023
Reviewed: 28 August 2023
Dwight
JamaicaDidn’t like my room Too small @619
Entertainment was 😄 Big up Skinny Dip and Freezer and Julia and Mr Cool and the rest of the team Love the food and the variety😋
Stayed in August 2023
Reviewed: 28 August 2023
Moesha
JamaicaThe fact that my towels was not changed for the entire week end and when I go to the beach towel desk I had to wait an hour to 2 hours before I could get towel I had to used the one from the day before , security was very disrespectful no communication skills.
The property is beautiful good customer service , entertainment was the best they made my vacation fun the pool, the different bars on the property.
Stayed in August 2023
Reviewed: 28 August 2023
Alando
JamaicaDuring one dinner session they seemed to be a bit under staffed and it took quite some time to have the towels replaced after house cleaning was done.
The overall experience was absolutely worth it. Would recommend it to anyone. For my first personal overnight hotel stay I will be returning one day.
Stayed in August 2023
Reviewed: 26 August 2023
Karen
JamaicaStaff wasn't friendly and the food was not good
The place was clean room was ok bed was comfy
Stayed in August 2023
Reviewed: 24 August 2023
Howard
JamaicaClean and warm workers
Stayed in August 2023
Reviewed: 18 August 2023
Joel
JamaicaActivities are limited and repetitive, both day and night House keeping did not replace towels and bathroom mat
Food options and quality are much improved compared to prior years Staff was pleasant :and the service was good
Stayed in August 2023
Reviewed: 17 August 2023
Walker
United StatesThe beach activities were limited. One mall cat sail boat... and stand-up paddle boards. If you wanted to operate wave runners, snorkel, scuba dive, go on a big cat cruise, horseback ride... then you had to go off-site and pay outside contractors.
The food was good. I wish they served Curry Goat more often.
Stayed in August 2023
Reviewed: 16 August 2023
Trevor
United KingdomThe drain for the shower took too long to drain when standing in the shower. I was always standing in dirty water .
The food was excellent
Stayed in August 2023
Reviewed: 15 August 2023
Arlene
United KingdomI asked for a fridge at the front desk because i needed cold water to drink in my room, but no one came to see us about it. I went back to the front desk, and the young lady was shocked that the matter was not addressed by the manager. In the end, my husband had to get a family member to buy an igloo and ice for our room. Also the cleaning staff did not provide us with bottle water in our room.
I love the vibes of the place and would return
Stayed in August 2023
Reviewed: 14 August 2023
Deloris
JamaicaI was of the impression that each room came with a mini fridge and that was not the case. Also there was nothing but international news on the television ,,totally dissatisfied 😒
The entertainment was ok and the food, the staff's were extremely friendly and nice, always attending to your every needs and ensuring you were OK.
Stayed in August 2023
Reviewed: 13 August 2023
Stenlorf
JamaicaConstant loud noise [music, cell phones on speaker and loud talking various hours of the night, early morning with no regards for guests who come to enjoy their vacation in comfort.] the disturbance is from adjacent guests' rooms. Consistent tobacco and ganja smoking from some of the guests on the open patio, disregarding nonsmokers and the obvious no smoking signs posted.
Meals were adequate sometimes. However, on occasions guests had to wait to get plates in order to get their meals. The room is comfortable. Towels and rags were insufficient after day one, and when replenished after they are used, were still replaced in insufficient quantities.
Stayed in August 2023
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