The one female staff at training, could speak very good English, so with her it was very easy to talk to

Stayed in June 2025

Clean and nice area

Stayed in May 2025

The rooms are a little small, but the bed is raised so you can store your luggage underneath the bed and save the space.

Good location for exploring Shinjuku. While the rooms aren't huge, they have everything you need. The hotel has a great public bath, and there's also a branch of Lawson's and a juice bar. There were fresh Yakutas every day, and every amenity you needed.

Stayed in May 2025

Size of room and crowdedness

Location and cleanliness

Stayed in May 2025

We arrived early in the morning. A friend and I had separate rooms booked. We asked if we could have an early check in but it was going to cost an extra ¥2000 at this point. We left and came back around 2pm. Check in was 3pm. It was raining hard all day. Everyone was waiting at reception to check in. We asked if we could check in early, by this point it was around 2.15pm. We were told there were rooms available but it was going to cost an extra ¥2000. I tried to clarify why if our rooms were ready and not in use could we not be checked in 45mins early without paying extra. This practice seemed like a money grab. Probably wouldn’t stay at an APA hotel again. For the price, the room was small and basic.

It was within walking distance of Shinjuku shopping areas

Stayed in May 2025

Easy to get to. Arrived early and hotel stored our luggage for free. Everything was clean and tidy and public bath was nice. Could control Aircon in the room. Family Mart and Don Quixote a short walk away.

Stayed in May 2025

Decent size room with ability to put suitcases under the bed. Incredibly helpful staff when it came to suitcase storage and delivery.

Stayed in May 2025

The room was very small

Stayed in May 2025

Ideally located, near major train and subway lines which are so easy to use. Hotel is central, vibrant nightlife. Hotel is very clean, room was small but reviews clearly stated this and it had all amenities needed so as expected. Easy check in and check out and I paid for early check in which was extra two hours for GBP £10.00

Stayed in April 2025

Room is not specious

Stayed in May 2025

Wow, what a bunch of tourists! I couldn’t believe the number of people trying to check in early when they were clearly told there would be a fee if they tried to check in early. I was super happy to pay the early check-in fee and I got my laundry done, and I was ready to get to the onsen as soon as it opened

The price was right in the location was pretty nice They were bike friendly once I explained to them the value of my bicycle. They let me take it up to the room. Once I assured them it would fit through the door.

Stayed in May 2025

My bathroom drain smelt really bad. I could smell it the moment I opened my room door. I told the hotel staff and they said they would send someone to look at it. I don’t think they ever did because it still smelt the whole time.

I liked that there was onsite onsen and laundry and other facilities. The room was nice.

Stayed in May 2025

Confusing names

Convenient to subway and Shinjuku

Stayed in May 2025

The rooms are tiny, I’m a size 8 female not sure how average size men deal with such small bathrooms and beds. The hotel is extremely busy, lifts are a long wait during peak times. You get what you pay for. It’s clean and has most amenities just extremely small, busy and crowded.

Location was good.

Stayed in May 2025

The only thing I could complain about is the bed was a little small for me personal, but I am 6 foot 6 inches tall so take that with a grain of salt. Also the dryers in the laundry room didn't work. Talked to multiple guest that all had the same issue after hours in the dryer clothes were still completely soaked through, but there is a laundry mat right next door so it wasn't a big issue.

The hotels location is great only about a block way from everything you could want in the night life scene. The staff was very helpful and spoke very good English. The breakfast was good, buffet style with many options from bacon and eggs to steak and cereal anything you could want for breakfast. The dinner restaurant was amazing a little pricey but completely worth it.

Stayed in May 2025

Space is very small for a couple.

Location is very good. Very near to the shopping and eating area. Walking distance to Shinjuku train station.

Stayed in May 2025

Extremely small bathrooms, where my knees almost touched the wall when sitting on the toilet. Had been lucky enough to have stayed at places in other parts of Japan that had more room.

Comfy bed

Stayed in May 2025

Little bit over priced in my opinion

Good bed, good commodities

Stayed in May 2025

It was a long walk from the main train station with luggage. As we were travelling with friends it would have been nice if there was a common lounge area to sit in together.

The hotel was clean and amenities provided.

Stayed in May 2025

need more washers/dryers

location and sauna/bath

Stayed in May 2025

Very small rooms, you feel trapped

Good location, clean rooms

Stayed in May 2025

Extra charge for early check in.

Spa and breakfast are awesome

Stayed in May 2025

The size of the room wasn’t appropriate for 2 adults which one being a large man.. our suitcases couldn’t even open in the room.

The location was great and buffet breakfast was brilliant

Stayed in May 2025

No room for larger luggage

Pillows and bed were great, love the bath tub, AC, very good location & close to train, very quiet room and floor. We requested taxi on check out day & it came quickly.

Stayed in May 2025

Rooms were really small but we were only there to sleep. Dryers didn’t work properly after drying clothes for 3 hours were still damp.

In the centre of everything. Fairly close to transport

Stayed in May 2025