But a bit messy

The location was very convenient.

Stayed in December 2023

Nothing reall to complain about.

Friendly staff, easy check-in, location is fantastic. The room is small but you have everything you need. Clean and comfortable.

Stayed in December 2023

Rooms were a bit small, but its APA so this is as expected.

Fantastic location, easy check-in process, super clean. Overall, great experience and the view from my room was great. Checkout process is also very convenient.

Stayed in November 2023

Room was quite small but that is the standard in Japan so not really a negative point.

In the middle of shinjuku. Its busy 24h a day but the hotel is quiet for the area which was a good surprise.

Stayed in November 2023

Location, comfy beds, breakfast

Stayed in December 2023

I have stayed at APA hotel for 3 days and the staff are friendly. I will stay there again if I am in tokyo

Stayed in December 2023

None

No Breakfast

Stayed in November 2023

The room was small.

The location. The hotel is 5 mins from Shinjuku station.

Stayed in November 2023

The room was tiny, but that was not a surprise. Breakfast was only OK. I booked this hotel because it was one of the few available on short notice and in retrospect not the best value.

The hotel has an excellent location, and the room is equipped with modern features for the road warrior - easy access switches, USB ports,

Stayed in November 2023

Small. But expected for the price. Very good layout though.

Close to food and train.

Stayed in November 2023

Don't understand the cleaning schedule for the hotel. It says at the start every 3 days the room has to be cleaned however the first two days we had the cleaner in but on the third day we were sorting out our plan for the day but got told to leave so it could be cleaned again when though we didn't want it. Once the cleaner was done, we couldn't tell the difference, we had the same bed sheets and same pyjamas. Plus the room hadn't been cleaned as there was dust over the toilet roll casing. So not too sure why it was so important for the room to be 'cleaned)' on the third day. Water for the room wasn't provided after the first day which was a shame. Also only got provided one room card although not too bothered about this.

Good location only a short walk to the train station. You get to walk past Godzilla peaking over a building and the famous cat billboard on the way to the train station which is a short walk. For the price we found it reasonable and one of the cheapest for the area considering its fairly modern. Easy to get to. Would say the hotel is the equivalent of a Premier Inn (For those in UK) but with smaller rooms. Noise wasn't an issue although very faint music could be heard. All amenities are there on offer although the hotel does not replenish bottles of water each day despite other hotels doing so during our trip.

Stayed in November 2023

nothing

location, very easy to move around

Stayed in November 2023

Room was a bit small but knew what we were getting

Easy to find Helpful staff Good location Clean

Stayed in November 2023

Very convenient to Shinjuku station, located close to plenty of restaurants, bars and clubs. Smaller rooms even for Japan but all you need when you're out and about during the day and night.

Stayed in November 2023

For the a hotel chain, there is only 1 lift that served the entire hotel. Imagine when you are at the lower floors and by the time the doors open, the lift is full and you have to wait for the next one. The hotel does remind on the peak times when the lift will be congested but what happens if that lift is not in operation? Do they use the stairs? Why can't I use the stairs? I stayed on the 2nd Floor and I wanted to use the Fire exit down to the 1st Floor. However it is only designated for Emergency Use only and there was a cover for the door knob which requires to be removed before the door can be opened. As I do not know if the alarm would go off for using the Fire exit, I was stuck waiting for the lift.

It's good enough for a night stay as the room is really very small in Tokyo. I like that this place was near to the hustle and bustle of Shinjuku and near to Don Quixote so I did my shopping after all the attraction closes for the night. The breakfast spread is decent however they will start to clear the item by 9.30am.

Stayed in November 2023

Only 1 elevator so can be crowded/ long waits. Didn't have the luggage transfer service when I asked about it. Looks to only be the airport luggage transfer, not hotel to hotel.

Good price and convenient location.

Stayed in October 2023

Location of hotel not for family as its near nightlife, so can be noisy at night. Only 1 elevator so the wait can take quite abit of time.

Hotel is situated near the bars and nightlife. Quite a walk from the JR station, about 15mins. The nearest convenient store is around the corner which is 5mins away. The room is much better than my expectation. Nice and cosy for one person. I think a couple staying should be fine too. Lots of eatery near hotel

Stayed in October 2023

Very small room

Stayed in October 2023

I had a wedding to attend and they still insisted to clean my room that day when I said I did not need it. I needed to get ready but it is in their policy so I couldn't be too mad.

The location was perfect. It was in the middle of everything and easy enough to find. The staff was great and everything was easy. Easy check in, easy check out. Easy to leave your things at the hotel after check out. Just very easy.

Stayed in October 2023

This was the only hotel in Japan that didn’t give us free bottled water everyday. Also, the breakfast was terrible. We paid extra but after the first day we didn’t even eat breakfast there. In addition, the curry smell from the restaurant filled the lobby which was ok. But we were on the 9th floor and the food smell permeated out room.

Location. Friendly staff. Price and comfy beds.

Stayed in October 2023

laundromat. Too small, not enough machines n dryers n dryers not efficient.

Not applicable

Stayed in October 2023

Good location

Stayed in October 2023

The ac not working all hotel I called the front desk he told me to open the window

Location

Stayed in October 2023

There is only one lift so at busy times it can take some time to get down to the reception as the lift fills up quickly.

Staff are friendly and helpful, speaking some English and using Google translate when needed. Location is close to the bustling area of Shinjuku Kabukicho. Only a 7-8 minute walk to the main Shinjuku station where there are many subway lines and bullet trains. You can also catch a bus directly from Haneda airport, which makes it easy when you have luggage. Rooms were small but that was to be expected for Tokyo and it was manageable. Rooms had essential toiletries and were replenished each day.

Stayed in October 2023

No waiting lobby near reception area. In night the surrounding area become red light zone. So not recommended for family with kids.

The location is near to Shinjuku station. Lots of shopping mall & restaurants around the hotel. If you like to explore the nightlife this is perfect place. The hotel rooms are small but equipped with everything you need. It was a comfortable stay. Reception is very helpful & can speak english.

Stayed in October 2023