Reviews of Henn na Hotel Tokyo Akasaka 3 stars
107-0052 Tokyo-to, Minato-ku Akasaka 2-6-14, Japan
#621 of 1,485 hotels in Tokyo
Guests' ChoiceReview score
Based on 648 hotel reviews
8.3Score breakdown
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Cleanliness
8.6
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Comfort
8.6
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Location
8.9
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Facilities
8.4
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Staff
8.4
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Value for money
8.4
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Free WiFi
8.9
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Reviewed: 3 August 2025
Manuel
Germany29 reviews16 helpful votes7.0“Okay for a night...”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The place gave us a bit of a cheap impression with humanoid robots at the reception. Very small room. We found it quite pricey considering that there are way better hotels around the corner for a similar price.
Close to the metro station and to a nice street with cafés and bars. Free luggage storage during the day. When you actually get to see human staff, they're nice and helpful.
Stayed in August 2025
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Reviewed: 2 August 2025
Bas
Netherlands7 reviews9.0“Comfortable hotel at a good central but quite location”- • Leisure trip
- • Family with young children
- • Hollywood Twin Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
That the provided breakfast was located in a nearby restaurant.
Everything you need add a good calm location central In Tokyo
Stayed in August 2025
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Reviewed: 27 July 2025
Mateusz
Poland18 reviews1 helpful vote9.0“Great location and price!”- • Leisure trip
- • People with friends
- • Standard Twin Room - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
The TV was not receiving signal very well, which made the viewing experience difficult. However if you're in Tokyo you don't really stay in your hotel room and watch TV. Otherwise everything was good.
The hotel experience was amazing! Rooms have everything you need for your trip around Tokyo. There is also a washing machine and a dryer. If you don't want to go out for a drink there is a pub right next to the hotel. The metro station is about 5 minutes walking distance, and the convenience store is right around the corner. The hotel is placed in a quieter part of Tokyo which means you can get your good night sleep and be fully energised the next morning.
Stayed in July 2025
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Reviewed: 26 July 2025
Laszlo
Singapore8 reviews4 helpful votes8.0“Well located base for exploring Tokyo”- • Leisure trip
- • Family with young children
- • Triple Room - (LG Styler) - Non-Smoking
- • Stayed 2 nights
Room for 3 people was slightly on the small side but manageable.
Great location with lots of bars and restaurants and close to metro station. Simple check-in and luggage storage was useful.
Stayed in July 2025
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Reviewed: 26 July 2025
Christopher
Australia48 reviews4 helpful votes7.0“Very good.”- • Leisure trip
- • Couple
- • Double Room - (LG Styler) - Non-Smoking
- • Stayed 6 nights
Robot check in. Small room.
Excellent location next to supermarket and metro station.
Stayed in July 2025
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Reviewed: 24 July 2025
Jelena
United Kingdom8 reviews1 helpful vote8.0“Check your air con settings before going to bed :D”- • Leisure trip
- • Family with young children
- • Twin Room - (LG Styler) - Non-Smoking - Non-Smoking
- • Stayed 3 nights
The bathroom felt stuffy even if we left the doors open. It took us over a day to figure out that the air con was set to heating, the first night sleep was non existent due to the hot air blasting out. Tried the LG wardrobe but it's pretty loud so we couldn't leave it on during the night.
Great location with connections to all the "big" spots in Tokyo, 7/11 downstairs (and option to forward your luggage from there even at 11pm!) and still pretty quiet in the evening! Check in went without a hitch and we even got to use the storage lockers which was super easy and a great way to leave your bags before check in (or after check out) We didn't try the restaurant as it was an Irish pub and coming from UK, we couldn't be bothered with it :D
Stayed in May 2025
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Reviewed: 21 July 2025
Sharmaine
United States4 reviews1 helpful vote9.0“Quiet, clean room in conveniently located hotel.”- • Leisure trip
- • Family with young children
- • Triple Room - (LG Styler) - Non-Smoking
- • Stayed 9 nights
- • Submitted via mobile
Easy check-in and check-out process. We each got our own comfortable bed (3 beds). The LG Styler was useful to freshen up clothes in between washings, and it was convenient to have coin operated washer and dryer in the lobby. We also liked that we had a mini fridge in the room and access to a microwave downstairs. Pajamas, toothbrushes, washcloths, razors, and q-tips are available for guests in the lobby too. There also is an electric kettle for water and green tea in the rooms. Vending machines, manga library, and a machine/bags for vacuum packing your things also available. While the room was compact, we expected this, and we had room to store and do everything we needed to do in the room. We felt quite comfortable. Room was quiet too. Location in good proximity to stations. Lots of restaurants and stores nearby too.
Stayed in July 2025
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Reviewed: 18 July 2025
Emese
Hungary25 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Hollywood Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Very small room with small bed by the wall under the window
Good location, clean
Stayed in July 2025
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Reviewed: 12 July 2025
Speer
United States2 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Twin Room - (LG Styler) - Non-Smoking - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
There were no swimming pool or hot tub. Also, I did not like the robots behind the counter.
Stayed in July 2025
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Reviewed: 9 July 2025
Dani
United States4 reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Hollywood Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Location was great, very easy check in. Room was bigger than expected!
Stayed in June 2025
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Reviewed: 8 July 2025
Sheree
United States14 reviews7.0“Budget friendly. 6 minutes from the metro”- • Leisure trip
- • Family with young children
- • Twin Room - (LG Styler) - Non-Smoking - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Noisy lobby
Attractive room. Loved the steamer.
Stayed in June 2025
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Reviewed: 2 July 2025
Karine
United Kingdom5 reviews8.0“Good value for money”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The breakfast could have been better: the croissants were not fresh, limited fruit selection!
Good location
Stayed in July 2025
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Reviewed: 26 June 2025
Caron
Australia7 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Hollywood Twin Room - Non-Smoking
- • Stayed 7 nights
- • Submitted via mobile
Easy to check in Room was spacious Close to transport and restaurants etc
Stayed in May 2025
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Reviewed: 22 June 2025
Ghislain
Netherlands9 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Double Room - (LG Styler) - Non-Smoking
- • Stayed 4 nights
The room is quite small. After a couple of days this becomes a bit of an anoyance when travelling with a fellow traveller.
The room looks nice, modern and clean. Well equiped. There are plenty of restaurants in the area and you can easily reach a metro.
Stayed in June 2025
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Reviewed: 21 June 2025
Gillian
Australia5 reviews9.0“It was a very pleasant and original hotel. We liked the Irish pub also.”- • Leisure trip
- • Family with young children
- • Twin Room - (LG Styler) - Non-Smoking - Non-Smoking
- • Stayed 3 nights
My daughter speaks some Japanese but there may have been difficulty entering information at reception on the tablet if no Japanese was spoken by the guest. Perhaps option of translation may be helpful.
There was extra assistance available from a staff member to retrieve our luggage which had been sent from Osaka and we appreciated that. Staff members who spoke to us were very friendly and welcoming.
Stayed in June 2025
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Reviewed: 17 June 2025
Genevieve
Canada8 reviews9.0“Great quality for the price, comfortable and clean in a great location.”- • Leisure trip
- • People with friends
- • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
- • Stayed 8 nights
- • Submitted via mobile
It would have been nice to have mangas in english.
Super clean, great rooms in a perfect location. We had a great stay.
Stayed in June 2025
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Reviewed: 13 June 2025
Ünal
Turkey1 review9.0“Excellent in general”- • Leisure trip
- • People with friends
- • Hollywood Twin Room - Non-Smoking
- • Stayed 13 nights
- • Submitted via mobile
I didn't like the fact that you have to request for a full cleaning, they have an eco friendly cleaning plan and unless you ask for it (Looks like you can ask for it every day for a long stay?) they don't do a complete clean up. They however do a good job at it when you request a full clean up. Your prefered cleaning plan should be asked to you during check in.
Very good for price and excellent location if you are planing to travel around the city using metro. Also close to a park you can chill and there is a 7Eleven next to it.
Stayed in May 2025
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Reviewed: 2 June 2025
Barry
New Zealand1 review7.0“Average”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
Not Happy dealing with Robots, a waste of time
Stayed in May 2025
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Reviewed: 24 May 2025
Jolanta
Latvia28 reviews8 helpful votes9.0“Good, clean and safe.”- • Business trip
- • People with friends
- • Twin Room - (LG Styler) - Non-Smoking - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
The only minor for me was quite poor breakfast.
Hotel is in a good location, close to the different shops, transport. Room was clean, good size and with everything you need. It was quiet and safe.
Stayed in May 2025
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Reviewed: 24 May 2025
Gregory
Australia38 reviews1 helpful vote8.0“3 nights in Tokyo”- • Leisure trip
- • Couple
- • Hollywood Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Non person check in was not a good experience. Eventually someone came to help.
Location was great. Clean and good value. Breakfast was good
Stayed in May 2025
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Reviewed: 20 May 2025
Brant
United States6 reviews1 helpful vote8.0Very good- • Leisure trip
- • People with friends
- • Standard Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
I liked how this hotel was just a short walk from the Tokyo Metro. The room was clean.
Stayed in May 2025
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Reviewed: 11 May 2025
Matthew
United Kingdom11 reviews1 helpful vote9.0“Ideal budget-friendly Tokyo hotel”- • Leisure trip
- • Group
- • Double Room - (LG Styler) - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
Rooms a little small by ‘normal’ standards, but probably fine by Tokyo standards. No luggage forwarding assistance offered by the hotel, had to do this myself at the local 7 eleven.
Location was great, very reasonably priced, plenty of free amenities.
Stayed in April 2025
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Reviewed: 9 May 2025
Karel
Czech Republic29 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Hotel with friendly atmosphere, good location, well equipped, tasty breakfast. Happy windows could be opened and we had fresh air without need of AC.
Stayed in May 2025
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Reviewed: 9 May 2025
Jodie
Australia1 review8.0“Very convenient location and very clean rooms.”- • Leisure trip
- • Family with young children
- • Twin Room - (LG Styler) - Non-Smoking - Non-Smoking
- • Stayed 4 nights
The room was a bit cramped and it was hard to open large luggage.
The twin room was as shown in the pictures. We loved the LG Styler and used it frequently during our stay. The location was really convenient and close to a train station. The room was also tidy and clean. The bathroom was a full bathroom with a lot of standing space. Extra amenities are available in the lobby. The hotel felt secure since you can only access the floor you stayed on.
Stayed in April 2025
