The beds were pretty hard (felt like a futon on top of a hard surface), but all in all it was a good deal for the location!

Smooth check-in procedure, and a nice location! Very close to Asakusabashi station, and only a 15-ish minute walk to Akihabara. There were a lot of restaurants around the area as well, and a Lawson nearby.

Stayed in September 2023

very efficient

Stayed in September 2023

Hard bed.

It was ok but to be honest nothing special - I mean I had more expectations. I thought it will be AI robots and we will be able to chat or see more reactions etc. It was standard procedure in Japan with check in in self check in machine with robots looking like a staff in the background.

Stayed in August 2023

Luggage storage locker is not enough

Robot, Clean, Location

Stayed in August 2023

The bed was quite hard and not the most comfortable

Small but well appointed room. The robot check in worked well and we didn't need to interact with any staff during our stay. Good location just a few minutes walk from a station with some local shops nearby. Would recommend for a short stay.

Stayed in July 2023

The hotel doesn't have a big lobby so they don't accept suitcases delivery. The breakfast is very good, but only Indian, so not for everyone. The hotel couldn't order us a taxi.

The rooms are good and clean. The hotel is located well and it has a good value for money. Staff was helpful.

Stayed in May 2023

Nothing was disliked. The place and facilities were amazing.

Due to how the holiday was planned i needed somewhere to store my luggage while travelling, the hotel had allowed me to store my luggage (for a small fee per night) which was really useful and convenient. The coolest part of the stay had to be the Robot receptionist and the cute dancing and singing robots in the corner. The view from the room was also stunning both early morning and late at night.

Stayed in July 2023

Only 1 restaurant and the choice of food is limited.

good value for money, quite new room with clean air conditioner and comfortable bed, many car parks nearby

Stayed in July 2023

I think the Robots are cute but they don't serve much purpose and are a tad unnecessary

The hotel was quirky and in a fantastic location. Minutes away from the station not to mention the area is very cool! We had a slight issue with check in but the staff were very helpful and rectified the issue right away!

Stayed in August 2023

It would be nice if the restaurant is bigger. The gangway is too small for the movement in crowded hour.

The robot show is really entertaining. Our kids really enjoy it.

Stayed in May 2023

Very well located, nice neighborhood and very well connected to airports and other highlights of Tokyo. The robot staff is picturesque, but they were not working properly and the human staff had to intervene to check us in. All in all, a decent solution for few nights.

Stayed in July 2023

Small personal space at room - No place for clothes

Innovaction

Stayed in July 2023

The hotel is well placed for easy access to the cityy. Just a 2mins walk to the Asakusabashi station (Chuo-Sobu line) and about 10mins walk to the Asakusa station (Asakusa line). That’s what i love the most about this place.

Stayed in July 2023

The staff where very helpful and went out there way to help thank you

Stayed in July 2023

none

Central location. No issues arise during stay

Stayed in May 2023

none

what a awesome hotel, I really like it. the room is clean and very quiet and also the breakfast is amazing! every instruction is very clear, no need to worry about this is a self- check in/out.

Stayed in July 2023

room size is very small for 4 people (3 adults + 1 child). very crammed. biaya laundry sangat mahap dibandingkan dengan hotel lainnya, mungkin karena daerah pusat kota.

the room is clean l. And have a sterilization machine for clothes inside the room. and the location is very close to the metro subway station, just only few steps. many restaurants and convenience stores around the hotel

Stayed in June 2023

Beds- we had twin beds. Mattresses has to be the hardest ever. We’ve travelled across Japan now for weeks, sleeping on many types of beds but this was a cheap futon type of mattress full of bumps. Bedding was stained. Robots in reception - a bit out dated and creepy. Prefer actual people to talk to.

Location was perfect for subways to Aki. Breakfast - mix between Japanese and Indian. Really enjoyed. Staff good.

Stayed in July 2023

System down can’t use the machine to check in

Buffet breakfast is Indian style. Taste good

Stayed in June 2023

No smoking room and you can't smoke on the street near the hotel

Cool hotel with robot staff so no actual people. Check-in is easy through the machines. Rooms are fine for tokyo standards. That means pretty small but everything is there as you're always outside anyway

Stayed in May 2023

Nil

Near the train station

Stayed in June 2023

It’s nothing to do for it….but the room is compact.

Walking distance to two train station, and 3 minutes away from convenience store! Unfortunately The AI reception won’t work for me, but hotel staff came from back to help immediately.

Stayed in June 2023

I’ve been to a few Henn na Hotels and I think the rooms in this one are the smallest.

this particular hotel is near Akihabara so it’s very popular with tourists and because of the robots. the rooms also have hi tech cleaning wardrobes. the breakfast buffet is Indian food (and Japanese) so that’s great.

Stayed in June 2023

As usual, hotel in Tokyo are smalls and i can barely fit two of my medium sized luggage in the room. The mattress is also a little too thin.

The location of this hotel is the biggest advantage of this hotel. There are a lot of Izakayas around the hotel. Not very expensive given the location of the hotel.

Stayed in June 2023

The staff refused to receive our luggage delivery and to store it at the front desk.

Great location and clean cosy rooms. Great value for money!

Stayed in June 2023