Nothing. Perfect for everything

Breakfast is good. Traditional Japanese breakfast. Onsen is very good and the details from this hotel will let you feel they care about you.

Stayed in November 2023

Close to station!

Stayed in October 2023

Very clean and beautiful

Stayed in October 2023

The dust from the carpet.

The location is great and convenient, there is a 7-11 just next door.

Stayed in October 2023

-

Near train station (elevator available) which is great. Room was huge and spacious. Rooftop view was great which overlooked city area and could see the pagoda from afar. Staff were friendly and helpful too. Welcome drink available too at one of the shop below the hotel

Stayed in September 2023

Not much surrounding the hotel at night. Limited restaurant choices nearby. Washing machine and dryer has 120 mins washing cycle and likely won’t be completed dry in first use

The TV in room has in built youtube app which can keep kids entertained. Tried to cast disney+ as well but it had bad resolution. The TV has information on the usage of washing machine.

Stayed in October 2023

Unfortunately there isn’t much is the area to eat, not a lot of restaurants to walk to with kids. Had to catch a taxi to Kyoto station for more options.

Hotel is beautiful, very new. The onsen is fabulous and the buffet breakfast was good too.

Stayed in October 2023

There’s nothing in particular.

Hotel is pretty close to the train station and bus stop. It makes it easier to move around in Kyoto. There’s a 7/11 right next to the hotel which is available all the time. Even though we arrive earlier then check in time, staff helped us to check in earlier without any extra charges. The room had humidifier, hair dryer and other appliances.

Stayed in October 2023

Nothing I disliked

Staff were very friendly and helpful. Rooms were spacious and luxurious.

Stayed in October 2023

Everything! Attention to detail outstanding.

Stayed in October 2023

nothing

I like everything!

Stayed in October 2023

Nothing

Nice modern hotel very comfortable very close to the train station one stop from Kyoto station hotel was very clean polite friendly staff easy access to restaurants down stairs and a 7 eleven ( got to love 7 elevens in Japan) all in all a very pleasant experience

Stayed in October 2023

No

The location is good,near the subway station.my baby is still 2,there is a free park and children playground nearby.The Kyoto rail museum is also a good visit option for kids. I like the atmosphere and condition of this hotel and the public bath is really relaxing. Strong recommendation! Definitely willing to comeback!

Stayed in October 2023

The only thing was we couldn't use the public bath because they don't allow tattoos, which was disappointing because we didn't see this information anywhere but the private bathroom in the hotel room still had a very large bathing room and a very big deep tub so that worked for us.

This place was incredible! Couldn't ask for more, the rooms were big, the beds were comfy, the bathrooms were great. Everyone was so friendly and helpful and very clean and modern. Also the price was very reasonable for what we got. We kept thinking wow I can't believe we could afford this place since it was cheaper than some hostel's we stayed at in Tokyo. Also the roof terrace was beautiful ❤️ and there are 24hr vending machines downstairs with drinks, snacks, ice cream and beer which we used all the time. Also the room had a large TV with YouTube and a ton of info about the hotel. Like there's a channel that shows which washing machines are available and how long they have left til they're finished which was super useful Also it would play these bgm tracks that we thought were really funny.

Stayed in October 2023

Nothing

Location and facility

Stayed in September 2023

We thought everything was perfect.

Very convenient to the station in the shortcut over the road; wonderful onsen! Breakfast was plentiful and delicious. The staff was very efficient and we loved the large room size.

Stayed in September 2023

No face towels in bathroom No breakfast chef Not much variety for western breakfast

Clean

Stayed in September 2023

N/A

Location was very convenient. Breakfast was delicious and had nice variety of selections. Public bath was decent size and clean. Overall, it was nice, quiet and comfortable.

Stayed in September 2023

nothing to dislike.

spacious room, nice breakfast, spa bath facility, laundry facility, roof deck. a wonderful hotel which is possibly worth a higher star rating.

Stayed in September 2023

not specific to the property, train schedule is not as frequent about ~20 mins for next train. just need to plan ahead and be on time before traon arrived

one stop next to kyoto station dedicated access (sheltered , in case of bad weather) from station to hotel coin laundry plenty restaurants option downstairs and 7 eleven just next to it

Stayed in September 2023

Fantastic hotel with beautiful decor. The staff were very helpful with dinner reservations etc. Very clean and comfortable rooms with everything you could possibly need provided. The onsen spa was really relaxing and serene. Breakfast had a great range of food. Kyoto station (for the Shinkansen)was easily accessible and only one stop away. Arashiyama is on the same train line - an easy trip. It’s not in the busy, central part of town so if you’re after nightlife then maybe this isn’t for you, but it was great for us with kids. Saying that, Gion (for restaurants and nightlife) was an easy train and subway journey. We really enjoyed our stay.

Stayed in September 2023

Breakfast. Limited variety. No chef present to make fried eggs or omelettes.

Clean. Location. Laundry and able to see in TV screen for availability. Late checkout by one hour for free

Stayed in September 2023

Beautiful hotel, friendly staff, very clean. We had one room for all four in family (our choice) would've been better in slightly larger room. Overall good location for us, we used buses & trains to go everywhere & hot bath was nice.

Stayed in September 2023

Amazing Installations of the hotel and good communication of transports

Stayed in September 2023

Just across the road from a station, which is one stop from kyoto station. The hotel is modern and comfortable, it sits above a 2 floor mall with lots eating options. There is a public bath washing machines and multiple vending machines. The roof top terrace offers a great view also. Overall a pleasant experience.

Stayed in September 2023