604-8033 Kyoto, Kyoto, Nakagyo-ku Naraya-cho 301-1, Japan
#185 of 699 hotels in Kyoto
Guests' ChoiceBased on 566 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
9.1
Staff
9.2
Value for money
8.8
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 August 2025
Randy
United StatesMaybe bigger washing machine
Super friendly staff, perfect location, excellent breakfast
Stayed in July 2025
Reviewed: 8 July 2025
Lorna
United StatesNothing
Fantastic location, coffee machine in lobby, coin operated washer dryer with detergent included
Stayed in July 2025
Reviewed: 6 July 2025
Ava
AustraliaNothing. I would come back and recommend this place!
Everything about this hotel is just amazing. The staff are very professional and friendly. The rooms and common areas are very clean. Thr location is perfect.
Stayed in June 2025
Reviewed: 5 July 2025
Anthony
United KingdomGreat location
Stayed in May 2025
Reviewed: 15 June 2025
Jean
United Arab EmiratesBreakfast was quite simple, a bit more options of ocidental food would leverage the overall experience at the Hotel.
Well located hotel in the heart of Kyoto, surrounded by plenty of restaurants and easy access to public transportation. The room itself is quite cozy, each corner designed to provide comfort and peace of mind, it was also very quiet allowing a perfect night sleep.
Stayed in June 2025
Reviewed: 9 June 2025
Frantz
LuxembourgMy room was quite large for Japan. However the designed could have been improved for comfort, allowing a desk and a chair for example
The hotel and the room were clean and quiet, the view quite open from my bedroom window. What drove me to write this review is more the amount of attention that was brought to make some spaces extremely beautiful: entry hall, salon, ... There was a very peaceful touch of wabi sabi in a lot of spots.
Stayed in June 2025
Reviewed: 7 June 2025
Samet
GermanyA lot Noise,
Location, breakfast, luggage transfer service, cleaning
Stayed in June 2025
Reviewed: 5 June 2025
Duangjai
United StatesFriendly staff, excellent location.
Stayed in June 2025
Reviewed: 2 June 2025
Goldade
United StatesThe bed was pretty hard (as it was in all places we stayed in Japan, so I doubt you'd find anything different).
This was a great place to stay. In a bustling area that was relatively close to transit and popular sites. The room was great as well and well maintained. Enough space for two people and our luggage. They had lots of thoughtful amenities as well, anti-fog mirror, two pillows per person, handheld mirror in the room, and extra hooks. The breakfast was great too, good mix of Japanese and Western. The view from the room was lovely too (historical looking building and a graveyard).
Stayed in May 2025
Reviewed: 30 May 2025
Grace
United StatesNone I could think of. Oh wait. the noise of the cars or motorcycles outside the hotel. Younger crowd partying.
I love the location and service of this hotel. The Breakfast was great! I love the presentation, the service and selection. Simple yet satisfying. The location of the hotel is very convenient to shopping and a lot of activities around the area.
Stayed in March 2025
Reviewed: 23 May 2025
Jeffrey
United StatesRoom was a bit too warm/ stuffy. Bathroom was tiny even by Japan's standards
Breakfast was very good
Stayed in May 2025
Reviewed: 23 May 2025
Kathleen
United StatesToo central that my preference.
Love that they are centrally located
Stayed in May 2025
Reviewed: 14 May 2025
Huda
United Arab EmiratesWe couldn't sleep because of the noise coming from the street even though we were on the top floor of the hotel.
Location
Stayed in May 2025
Reviewed: 13 May 2025
Jiaru
Australiagreat location. very clean room and new facilities. staff are very friendly and professional.
Stayed in May 2025
Reviewed: 12 May 2025
Shahbaz
PakistanBreakfast
We stayed at Hotel Musse Kyoto Shijo Kawaramachi Meitetsu as a couple from April 18 to April 20, 2025, and absolutely loved the location. The hotel is right in the heart of Kyoto, with shopping streets, the Gion district, and multiple convenience stores all within a 5-minute walk, it truly couldn’t be more convenient. The room and overall stay met all our expectations. However, the only area that could use improvement is the breakfast. We tried it on the first day but decided to skip it the next morning, as it didn’t quite match the quality of the rest of the hotel experience. Overall, we would highly recommend this hotel for anyone visiting Kyoto, especially for those who want everything within walking distance.
Stayed in April 2025
Reviewed: 7 May 2025
Yin
United KingdomOnly 2 washing machines for the whole hotel so difficult to do a load of washing and one wash / dry takes 3 hours.
Location, quality of the rooms and layout was perfect for us a family of 4 as we had interconnecting rooms so could close the door to the kids' room when they went to bed and chat in our own room
Stayed in April 2025
Reviewed: 27 April 2025
Mario
Mexicobreakfast was impressive, you can really have a traditional japanese breakfast in this hotel, wow
Stayed in April 2025
Reviewed: 25 April 2025
Corrine
United StatesThe beds are quite firm, which could be good for some, but was not comfortable for myself.
The hotel is smack dab in the middle of a major shopping area, so there is plenty to see, shop, and eat just a walk away from your doorstep. Staff was very friendly and accommodating, especially when helping us set up our luggage transfer. The breakfast buffet was good, including some local options, but also covered Western options as well. The rooms are a great size, the biggest we had during this trip in Japan; very easy to take luggage out to pack souvenirs and clothes. Kyoto-Kawaramachi Station was just down the road, with Sanjo Station not too far away, about 10 minutes. Bus stops were pretty close by as well.
Stayed in April 2025
Reviewed: 18 April 2025
Liau
SingaporeThe ceiling lights are not adhustable and it is quite bright.
The location, cleanliness and friendly staff.
Stayed in April 2025
Reviewed: 8 April 2025
Andrew
United KingdomGood location to see everything. Warm, modern hotel
Stayed in April 2025
Reviewed: 5 April 2025
Vasiliki
United KingdomLoved the hotel and particularly its location which was very convenient. One thing to note is that it faces the Main Street so it can be noisy at nights. You might want to request a room that faces the other way if you have trouble sleeping
Stayed in April 2025
Reviewed: 1 April 2025
Hopper
AustraliaWe loved everything, rooms were amazing, location couldn’t be better, breakfast was lovely. We had to book 2 rooms for our fam of 5 and they put us directly opposite eachother at the end of the hallway, which was just perfect as we could keep the doors open at times. Only thing I can think of the bed was a little firm, but that is really not a negative as some like this.
Stayed in March 2025
Reviewed: 30 March 2025
Andrew
AustraliaGreat location near the food markets and other shopping venues. We used Kyoto as the base the move around the region and it was very efficient. Worth a stay
Stayed in March 2025
Reviewed: 28 March 2025
Erasmo
United StatesBetter breakfast selection
Stayed in March 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content