399-9301 Nagano, Hakuba, Hokujo 4617-1, Japan
#8 of 100 hotels in Hakuba
Guests' ChoiceBased on 90 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.4
Facilities
9.6
Staff
9.7
Value for money
9.2
Free WiFi
9.5
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End of dialog contentReviewed: 11 April 2024
Leila
AustraliaNothing I can fault
The location - right near the free shuttle bus stop, near Rhythm Ski hire, nice outlook The lodge facilities The lodge cleanliness The comfortable beds The heated flooring The comfortable swivel dinning chair The helpfulness of the property manager Toshi
Stayed in March 2024
Reviewed: 3 April 2024
David
JapanVery well maintained and exceptionally clean.
Stayed in March 2024
Reviewed: 24 March 2024
Daniel
AustraliaNothing
Toshi was an amazing host, the cabins were cosy and spacious, such an amazing spot.
Stayed in February 2024
Reviewed: 17 March 2024
Suzanne
AustraliaNothing. It’s so cute. We were incredibly lucky to get a booking. Hesitated to review as want to keep it a secret!
Very well appointed cottage with great self contained kitchen and bathroom facilities. We had our own vehicle but our host Toshi-san is very happy to accommodate a trip to the Happo base or gondola or the supermarket. Traditional Japanese breakfast with Toshi-san and Mayumi-san is a must.
Stayed in January 2024
Reviewed: 17 March 2024
Zoey
AustraliaToshi the manager was very helpful throughout our stay!
Stayed in February 2024
Reviewed: 13 March 2024
Leighroy
AustraliaNothing, was great!
Private, very cosy, was close enough yo everything wether walking or short bus/taxi.. the owners are absolutely amazing. Even a private onsen/bath you can book! They were so generous, hard working, happy to help getting us places or picking us up.. the cottage was perfect. Would stay again for sure!
Stayed in March 2024
Reviewed: 11 March 2024
Min-chun
AustraliaVery responsive host and helpful
Stayed in March 2024
Reviewed: 9 March 2024
Luethip
ThailandNothing about the chalet. There is no grocery store or supermarket that sells fresh products within walking distance. The bus service in Hakuba area is not convenient, especially with a young kid.
Everything is perfect. We had an excellent at week there. Toshi and his wife are excellent hosts. He drove us to/from bus terminal slopes, ski rental shops/supermarkets. He was so nice that sometimes we don't want to ask him for a ride. The kitchen is well equipped ranging from rice cooker, microwave, oven, fridge, sukiyaki pot, coffee maker, various sizes of dish and bowl, etc.
Stayed in February 2024
Reviewed: 5 March 2024
Rhys
AustraliaThere is no drying room so our bindings got packed with ice by the end of the stay.
The facilities were more than sufficient with an equipped kitchen. Toshi and his wife were more than generous in assisting us and transporting us around the town and to the slopes within limits. Located conveniently next to Happo-one so you can even walk to the slopes.
Stayed in February 2024
Reviewed: 2 March 2024
Michael
AustraliaStaying at Toshis place was great. He was very accommodating and happy to drive us wherever we needed to go. The kitchen was fully stocked and has everything we needed. It's also walking distance to town and a few lifts. Loved our stay and would definitely stay again.
Stayed in February 2024
Reviewed: 2 March 2024
Hillary
Australiathe seating (floor-level chairs) around the table were not super comfortable.
Quiet location among the trees, but close to ski area base. Very well fitted out 'cabins' (duplex) with bottom floor bathroom, mini-kitchen and small living area (note our unit had a table with floor-level seating) and upstairs tatami room (good for a couple, and one or two kids). Nice views from glass doors/small balcony. Parking right out front. Great onsen (needs to be pre-booked an is an extra fee - but worth it to have to yourself for an hour). Very nice staff.
Stayed in February 2024
Reviewed: 24 February 2024
Clarisse
SingaporeCommunication was a slight challenge at the start, perhaps due to differences in first language.
Mayumi-san and Toshi-san were great hosts, they provided transportation and assisted in getting us around Happo area, including grocery shopping and transport to the ski rental shops. The private bath was a great addition to the facilities, and relatively affordably priced.
Stayed in February 2024
Reviewed: 20 February 2024
Candice
AustraliaNothing. It was all perfect.
This cute little log cottage was the perfect space for our family to relax in Hakuba. Toshi, the owner, was absolutely amazing. Very accommodating and gave our family lifts to the slopes and into town each day. He also provided lots of advice. Clean, comfy cottage with comfy Japenese style beds and a great kitchen and dining space to chill out after a day on the slopes. Coin laundry with powder and hanging provided was a great addition. Two bathroom's and toilets were perfect for our family, and the drying room at the entry made sure our snow gear was dry each day. Location was pretty good. Five minute walk into town, down a bit of a hill, but we all managed. Also five minute walk to the shuttle bus to access the slopes. Heated floors kept us all toasty and warm. Loved our stay here, would highly recommended.
Stayed in February 2024
Reviewed: 15 February 2024
Mehdi
Hong KongThe owners are super helpful
Stayed in February 2024
Reviewed: 15 February 2024
Richard
TaiwanThe room was very clean and Mr. Toshi was very helpful in anyway possible. The onsen was also very good and was very affordable.
Stayed in February 2024
Reviewed: 14 February 2024
Houston
United StatesNo complaints.
This place was fantastic. Mountain cabin in a distinctly Japanese style. It's not especially walkable but Toshi will shuttle you around the valley, including to Happo One ski resort. Just need to take a taxi if you're trying to get back after dinner time. Private onsen was really nice. Toshi and his wife were wonderful hosts, easily recommend.
Stayed in January 2024
Reviewed: 9 February 2024
Kristine
SingaporeLocation was a little quiet for a good night rest in and a fantastic short walk to the shuttle buses to the different slopes. Toshi and his wife were absolutely amazing with the transport, transfer and any kind of help you need. Would highly recommend especially for groups and families! Great heating, superb cleanliness, awesome space.
Stayed in January 2024
Reviewed: 4 February 2024
James
New ZealandGreat central location and access to Happo One gondola. Host Toshi was exceptional and happy to help with transfers from bus depot and to ski base/restaurants
Stayed in February 2024
Reviewed: 1 February 2024
Fiona
AustraliaThe only downside is the location to the village. Our host Toshi alleviated this by dropping us off and picking us up from close locations such as the Happo bus stop and Happo One ski resort. At night, he was able to drive us one way (ie drop off) and then we typically walked approx 20 mins each night to go back to the cottage. The walk didn’t phase us too much but I would recommend hiring a car if possible!
The cottage was impeccably clean and so cosy and comfortable. We loved the homely feel and it was a great place to come back to after a long day or skiing out in the cold. The cottage had 2 bathrooms, floor heating, comfortable futon beds and everything needed for a fantastic stay.
Stayed in January 2024
Reviewed: 31 January 2024
Felicity
AustraliaWe didn't want to leave.
We loved staying at Log Cottage Epoch. Our host Toshi is an exceptional host and went out of his way to ensure our needs were met. The cottages are beautiful, comfortable warm and well set up. The location is and setting are perfect. We could easily walk to local shops and places to eat, even with snow on the ground. The onsen is a great experience. Toshi shared lots of great recommendations for ski hire and lift pass and local places to eat and buy groceries and shared local discounts with us. If we are ever coming back to Hakuba we will be back to stay again.
Stayed in January 2024
Reviewed: 30 January 2024
Tara
AustraliaBeautiful location and very lovely owners!
Stayed in January 2024
Reviewed: 28 January 2024
Mark
AustraliaSmall kitchen
Comfortable, great location and staff. Private onsen was very nice. Would stay again
Stayed in January 2024
Reviewed: 26 January 2024
Mandira
AustraliaThere was nothing not to like.
Beautiful location surrounded by snow. Toshi and his wife were extremely helpful. Family onsen was one of my highlights. Will visit again.
Stayed in January 2024
Reviewed: 23 January 2024
Timothy
AustraliaExcellent set up for a family with some cooking facilities and plenty of showers and toilets. Staff happy to drop and pick up from Happo One ski fields.
Stayed in January 2024
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