Everything's was perfect

Stayed in April 2024

The room is quite small but as expected.

Breakfast was good. Room very stylish

Stayed in June 2024

Rooms are a little tiny

Clean, nice, pleasant, good location

Stayed in June 2024

Nothing negative really, I would’ve liked to be able to take home the pijamas (or had the option to buy them).

We loved everything about this hotel. Location is great, ginza is a very lively and fashionable neighborhood. The breakfast was amazing, we got to try many new things. The lounge time was a very nice surprise, we drank sparkling wine and had Japanese snacks.

Stayed in June 2024

The price is a bit elevated, you can find cheaper hotels in Tokyo that are as nice as Muji. Also, it’s not possible to watch Netflix on the tv in the room nor to use your own chromecastz It would be also nice to have washing machines in the hotel.

We spent here one night during our Tokyo trip. The hotel is nice, equipped with Muji accessories and it’s really well designed. The room is big enough for 2 people. The big plus is that you’re literally staying in the Muji Ginza flagship store. And the drinks and snacks served in the lounge in the afternoon are a nice touch.

Stayed in May 2024

Location and clean

Stayed in May 2024

Room and location are great and the staff were super friendly and fun

Stayed in May 2024

No vegan breakfast options :(

Great location in the heart of Ginza. Close to lots of subway stations. Done up in the classic minimal Muji style. Room was very spacious by Tokyo standards.

Stayed in June 2024

Nothing

Perfect location ! Super easy to reach Ginza + Tokyo station area. Totally walkable distance from & to all the boutique / fancy stores.

Stayed in June 2024

Nothing!

Fast check-in with cheerful staff. Minimalist Muji design everywhere with careful touches of decor, very calming the moment you step into the hotel. The room (type D) was a decent size and well designed; everything was easily controlled by the iPad at the desk. The Bluetooth speaker was a nice touch as well. Amenities are plentiful and many are free to take. The pajamas provided and the beds were so comfortable; the duvet felt like a cloud. Breakfast was also amazing, with many Japanese and Western options. Well worth the money. Located in the heart of Ginza, just a short walk from Tokyo Station, but on a side street and very peaceful at night. When we first checked in (3 people), we found only 2 pairs of slippers provided in the room. It wasn’t a problem; we asked for another pair at the front desk and they sent one up right away. During checkout, they apologized again for not having slippers ready for 3 people. It wasn’t a big deal at all to us, but we appreciated the attention to detail in their service! Tl;dr: We really enjoyed our stay and this would be our first pick if we get to stay in Tokyo again.

Stayed in June 2024

Nothing!

The overall experience was amazing. From walking into lobby and then into your room. The room has a ton of freebies for you to bring back home. Additionally, hotel guests are able to go to the lounge around dinner time where there are more free snacks and drinks (alcoholic too!).

Stayed in May 2024

Absolutely brilliant hotel and so well located. The hotel is spotlessly clean and the rooms are compact but have all the necessary amenities. The bed is comfy, and the staff restock all the Muji products daily. The hotel is located near metro and JR Line stations and is very easy to find.

Stayed in June 2024

The rooms are small but that is expected for Ginza, Tokyo.

Excellent location in Ginza, relaxing vibe despite being so central and above the Muji store, wonderful room interiors and breakfast.

Stayed in June 2024

i love the rooms! even though they were less square than they were long, but the room feels very roomy and efficient. i love the homey feeling of the rooms!

Stayed in May 2024

Missing an onsen but this is something that I was aware when booking so cannot blame it on the hotel.

Location, room size, clean.

Stayed in May 2024

The room was quite small but well laid e

It was very Japanese with minimalist furnishings and stylish

Stayed in June 2024

I don't have any complaints. Interaction with staff was minimal, but they were friendly and helpful.

The breakfast offered a generous selection of Japanese and a bit of Western food. It was good, nothing amazing. I enjoyed the late afternoon/early evening lounge setup where you could have a glass of wine and some snacks. I was traveling with my adult daughter, and our room was fabulous-- a bit bigger than some of the apartments my daughter has lived in! We had a bunk bed-- more like a king bed with a loft above it. The entire wall on one side of the sleeping area was a book shelf with a mix of Japanese and English books, a number of them art/ photography books to browse. There was a sofa area, a desk, a sink outside of the bathroom. Lots of Muji products in use, even some Muji swag you could take with your. And if you're inspired to buy more, the flagship store is right there off the lobby. Nice to have an in-room coffee /tea maker. The clean, simple, natural wood walls and furniture and the neutral colors exemplified the Muji theme of uncluttered, well-functioning simplicity. Great rain shower with unpolished granite walls and floor.

Stayed in June 2024

Comfy bed, all the inclusions, and being on top of a Muji shop!

Stayed in June 2024

The store close early☹️

The location is close to restaurants, shopping and Tokyo Station. My kids loved the bunk beds. We r enjoyed our stay a Muji Hotel!

Stayed in June 2024

The morning buffet was good however does lack variation (pretty much same options each day). The pillow also were quite uncomfortable however we did get to do some add on options and chose other pillow option (however one option we chose ran out).

The location was amazing and loved the aesthetics of this hotel.

Stayed in May 2024

The size of room - wish it was slightly bigger in a single room so it could fit a larger luggage.

The entire atmosphere is nice and it is so relaxing when staying in the room. The flagship store is downstairs and it is an easy access. The breakfast is excellent.

Stayed in April 2024

Price

Location was excellent. Breakfast was really good with plenty of options. It’s great that you can access the store from the hotel and the Muji freebies are a very nice touch.

Stayed in May 2024

Location is excellent with lots of shopping and restaurant. Its also near to lots of subway options.. Room are big (considered tokyo hotel room standards) with lots of muji amenities included for u to try and bring home. Staff are super friendly with check in and out done fast. It comes with daily free lounge access too. It has been a great stay

Stayed in May 2024

The bed was not especially confortable, especially the cushion. So flat !

Exactly what we expected from the Muji Hotel. The room was big enough for two adults and 2 kid and our luggages and stroller were fitting in the entrance area nicely. Lots of amenities and free snacks and stuff. The view is non-existent but it didn't matter much. Conveniently located close to many point of interests in Ginza, in a quiet street. The cocktail hour is very nice (free drinks, wines, and snacks at the end of the day). We would come back.

Stayed in May 2024