810-0004 Fukuoka, Fukuoka, Chuo-ku Watanabe Dori 1-1-2, Japan
#80 of 289 hotels in Fukuoka
Guests' ChoiceBased on 120 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.0
Facilities
8.2
Staff
9.0
Value for money
8.1
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End of dialog contentReviewed: 12 April 2024
Hochin
TaiwanThe beds are the worst, very uncomfortable. We found out on the check-out day that they are replacing those old mattresses one by one at our floor, we’re unlucky that during our stay the mattresses are still old and very uncomfortable ones.
Location close to the subway exit, easy to get to everywhere. Parking is easy.
Stayed in March 2024
Reviewed: 2 April 2024
Daniel
JapanThe rooms and the interior of the hotel are somewhat dated, which is honestly the only criticism. I'll use this space to also add that the staff was wonderful, attentive, and always had someone on hand to handle other languages on hand.
Great location right at Watanabe-dori Station and easy walking access to a bunch of different attractions. The extras, that one would not receive at a business hotel, were certainly appreciated - we used the hotel to send home all of our souvenirs and dirty laundry via Yamato/Kuroneko and it was super convenient, with no extra charges applied by the hotel staff. The staff measured and weighed our boxes at their package station and completed the paperwork for us. We also utilized the shoe shine service, dropping off shoes near 2230 in the evening, which were then promptly delivered at 0600 the next day. Two breakfast options at the New Otani - a Japanese breakfast that takes place on the top floor (the round part of the building that is visible from the exterior), and a western-style buffet breakfast that is available on the first floor. The Japanese breakfast is a set meal that is relatively filling and features local specialties like mentaiko. The western-style buffet is decent but did not appear to rotate its menu during a week-long stay. Overall both breakfast options are convenient and satisfactory.
Stayed in March 2024
Reviewed: 18 March 2024
Elchanan
Israelthe hotel is quite old and need renovation
Stayed in March 2024
Reviewed: 21 February 2024
Zinc
SingaporeConnected rooms for 4 pax comes with 2 clean and modern bathrooms and one additional vanity sink in one of the rooms. Very nice and pleasant stay indeed.
Stayed in February 2024
Reviewed: 7 February 2024
Yi
South Korea14Fl、breakfast is neve not reasonable price even understood. Looking & view sights good but tastes cruel. just would like to tell you.. 1 Fl is better for breakfast. I am sure!
Location is perfect.
Stayed in February 2024
Reviewed: 6 February 2024
Kyuchul
South KoreaA perfect location, excellent breakfast and best service attitude of all staffs
Stayed in February 2024
Reviewed: 30 December 2023
Kim
SingaporeThere is no onsen at the hotel
The location is good, near to all the restaurants and near to Canal walk
Stayed in November 2023
Reviewed: 29 December 2023
Vincent
SingaporeAging facilities.
Location. Close to subway and shopping areas.
Stayed in December 2023
Reviewed: 29 December 2023
Vincent
SingaporeNo gym or onsen facilities.
Great location. Access to subway and shopping areas like Canal City and Tenjin a short walk away.
Stayed in December 2023
Reviewed: 29 December 2023
Vincent
SingaporeFacilities are somewhat old albeit well maintained.
Location. Next to subway. Close to shopping areas.
Stayed in December 2023
Reviewed: 13 December 2023
Ashiq
IndiaThe bed is tooooo small for 2 adults
Stayed in December 2023
Reviewed: 22 November 2023
Pui
Hong KongBathroom is too small
Location n smoking room
Stayed in November 2023
Reviewed: 13 October 2023
Benson
Hong KongQuality of food of the breakfast buffet seems not as good as before.
Room size is reasonable and convenient location.
Stayed in October 2023
Reviewed: 1 October 2023
Harry
AustraliaNONE
TRADITIONAL JAPANESE ESTABLISHED HOTEL GROUP
Stayed in September 2023
Reviewed: 24 August 2023
Cheng
Taiwancomplicated parking lot design
Good Service and location.
Stayed in August 2023
Reviewed: 9 August 2023
Mohamad
IsraelThe internet/Wi-Fi is awful.
The staff is very polite and professional.
Stayed in August 2023
Reviewed: 2 August 2023
Jean-david
United KingdomBuffet breakfast. Facility was old (but well maintained)
Size of the room was great. Staff very professional. Japanese breakfast was amazing
Stayed in July 2023
Reviewed: 15 July 2023
Alan
United KingdomToilet smelled slightly of urine so needed a deep clean. Annoyed that a daily tourist fee charged when you are already funding the local economy.
Breakfast was adequate but nothing special. Looks grand from the outside but not as grand inside. Location quite good.
Stayed in July 2023
Reviewed: 12 July 2023
Hau
Hong KongA bit far from shopping center but still acceptable.
Spacious room even for 3 persons.
Stayed in July 2023
Reviewed: 9 July 2023
Yoko
SwedenWe were disappointed at western breakfast to compare to hotels in our country.
Air conditioner was perfectly gentle. I enjoyed taking a deep bath with bath salt.
Stayed in July 2023
Reviewed: 19 June 2023
Hau
Hong Kongnil
convenient, has car park
Stayed in June 2023
Reviewed: 16 June 2023
Zlatko
AustraliaSmell of cigarettes
Nice staff clean room very good breakfast polite people :)
Stayed in June 2023
Reviewed: 19 May 2023
Winnie
CanadaFacilities are clean but a bit old. The room size is smaller than expected.
Location is excellent,right next to subway station!
Stayed in May 2023
Reviewed: 1 May 2023
Hui
SingaporeNothing
Honest house keeping staff. Reception friendly and helpful.
Stayed in April 2023
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