Location is good, located close to pier bandai, the building has observation room. The breakfast curry is tasty.

Stayed in May 2024

Classy hotel means no microwaves, no washing machines. Rather, restaurants and paid laundry service. Do have to look hard for the hotel name from the car park, but essentially most convenient to just stay at the same level after getting entry ticket from machine i.e. 1st floor car park and you will find a lift to the 3rd floor where hotel lobby is. From there another lift will bring u to rooms. The daily parking vocher allows u to park the car even on checkout day until day ends. No shops other than a couple on 2nd floor and a tourist shop at top floor deck.

More a hotel for business/ conference than DIY tourist travellers. Bit of classy feel. Great price. Beautiful view from rooms or better at top floor observation deck. Can park at shared commercial parking below the hotel, allows multiple entry/exit for 1000 yen a day. Spacious room for price. There is a small convenient store on 2nd foor too.

Stayed in April 2024

-2/F convenience store closed at early evening, around 10 minutes walk to the nearest 24th hours convenience store. -A bit far from Niigata JR station, public transportation (Bus) takes around 15 minutes

-Friendly staffs, very helpful and professional, took good care to us -Exceptional 360 degree Niigata city, ocean view -Wonderful location from / to Sado ferry terminal, -1 minutes walk to Toki Messe

Stayed in March 2024

Entrance direction could have been better.

Nice view of river.

Stayed in February 2024

good communication.

Stayed in March 2024

Bit old, but acceptable Far from the station and no strores near hotel.

Facilities, and Views

Stayed in January 2024

Location is a little far from the station.

The view is amazing !

Stayed in January 2024

Perfect location. Nice view from hotel room. Food and service is awesome.

Stayed in January 2024

The internet connection wasn't good.

Staff were very accommodating and prompt. The service was exceptional. The staff was very helpful. The hotel seems old but it is very clean and well maintained. The view from the room is really good. They have a viewing deck, which shows 360° view of the city. Water pressure in the shower was good even on the 25th floor.

Stayed in December 2023

If there’s a free shuttle bus to the JR station, that will be better

Stayed in December 2023

Bed was a bit too hard and it woke me up due to the backache. The ventilation in the bathroom was not proper as I could see some molds. Alarm clock was set on at 7 am which I didn't ask.

Staffs were very kind, room was quite clean, and the view from the room was amazing. Breakfast was okay.

Stayed in December 2023

There was no free parking on site. Limited lifts, but otherwise all good.

Staff was very friendly and could speak some English. Views from the room were fantastic!

Stayed in December 2023

The air conditioning on each floor is set, it was 25c on my floor, the aircon button/unit was a ruse. They provided a fan for me, and after taking off all the blankets to just a sheet, I was able to sleep.

Tallest building in town with great views.

Stayed in November 2023

Nothing. It would be even more amazing if there was a simple public bath for the hotel guests.

The views from the hotel were exceptional and a lovely treat! The staff were very friendly and helpful! We had a very very enjoyable stay and would choose it again the next time we’re in Niigata city!

Stayed in October 2023

I was surprised there was a parking charge.

The staff were so lovely and helpful. We arrived on motorbikes and everyone was trying to assist with luggage,and then after check in with parking. We booked this hotel for the view from the room and also for the fact we could walk to local restaurants. It is a business hotel but was a lovely walk along the river, and the room view really was fabulous. The room was clean and comfortable, although small, and the breakfast was good.

Stayed in October 2023

Location

Stayed in November 2023

The view

Stayed in October 2023

none.

location near sado kisen.

Stayed in October 2023

Nope

terrific and stunning beautiful location, Breakfast and Services are great

Stayed in October 2023

Location is far from attractions. I need to drive to the nearest Family Mart.

I did not try the breakfast as it is not part of the room booking.

Stayed in October 2023

May be a bit remote from rail way station if you prefer JR or subway transportation. But walking distance less 20mins or taxi, bus options.

Fatastic location, which holds not only great ocean/ harbor view but also can offer a good walking / jogging course along side with a river / ocean with a quiet neighborhood with very clean air, no fishy smell or diesel smells. Only 2km away from a local beaches with local beach foods and cafes. Also very near, 30 min walk, to the major shopping areas such as Beams and Isetans. Very kind staff.

Stayed in October 2023

nothing, everything was perfect!

The room, amenities and the facilities are exceeding my expectations. Super clean, super friendly staff, and the view was SUPERB!! a breathtaking view. Definitely will come back again!

Stayed in August 2023

nothing

everything

Stayed in September 2023

Bed smelled bad, location (no shuttle), breakfast not worth 2500¥

View, staff, comfortable bed

Stayed in August 2023