We loved everything!

Beautiful and peaceful. Nice size room and the open air bath was wonderful.

Stayed in June 2024

Nothing!

Very hospitable and helpful staff. Lovely boutique hotel - very charming and decorated with a lot of style. Excellent location in Kyoto. The roof top terrace and onsen bath were fabulous. Breakfast was delicious too - so fresh. We loved our stay and would 100% recommend.

Stayed in May 2024

The location was perfect, the amenities, the style, and the staff

Stayed in June 2024

Nothing

Fantastic. Everything you would want in a boutique hotel and more. Staff are amazing. Hotel is beautiful, comfortable, and in a great location. If you see a room, book it.

Stayed in May 2024

this property is on a busy road although I was able to sleep very well.

This is a beautiful modern meets traditional Ryokan. The couple who owns the property are an architect and interior designer and this is reflected in the quality of the rooms. The lighting and amenities are immaculate. It has everything you could need. The location is fantastic - 10 mins walk to Sanjo station and you are right at the foothills of the forest with many amazing temples. Relaxing hub amid a city of a thousand things to do. The staff are extremely polite and friendly - a special shout out to Nana who helped us arrange transport and suggested some impeccable restaurants for us to try. We highly recommend you ask them about local recommendations. Everyone who looked after us - Nana, Ikema and the rest of the team - went above and beyond. You cannot experience this level of attentiveness even in some 5 star hotels. You will be well looked after here. If you can book it you should stay here.

Stayed in May 2024

Saw their breakfast and would not have liked it. Very authentic Japanese style.

The staff was the most attentive I’ve ever encountered. Bartender was awesome.

Stayed in May 2024

I guess the only complaint I would have is the breakfast was very traditional japanese. Not the best for me. an option for more western style food would have been appreiciated.

staff was fantastic and solid English speaking. property was incredible for a small hotel. bed was incredibly comfortable. Shower was probaby he best shower I have ever used!

Stayed in May 2024

Everything as it should be

Stayed in May 2024

I didn’t stay long enough to note anything.

It was such a quiet and peaceful place. The decor was just incredible. It felt very much like a cozy spa retreat. If I wasn’t so poor I would’ve stayed there so much longer!

Stayed in April 2024

Exceptional staff and facilities

Stayed in May 2024

Very aesthetic environment and wonderful service. We also loved the breakfast

Stayed in May 2024

Can't imagine any such thing!

I would take a year's sabbatical to stay at this inn. The serenity, the privacy, the thoughtfulness of the staff were all exemplary. Then there are the amenities to be considered--the onsen baths (one with a mountain view, the other with a city view), the roof sitting area which is a candlelit oasis at night. The breakfast is a well-thought out blend of Western and Oriental foods. Coffee is excellent. So is the house gin. There are a couple of izakayas within a very short distance which are terrific. No English spoken but the food and staff are wonderful. One should not leave the inn without buying a set of the very soft and comfortable lounge pj's. Japanese sandals are also available. This beautiful ryokan defies expectations.

Stayed in May 2024

Not much storage/closet/drawer space in the room. No hooks or hangers to dry used towels. Breakfast was top quality, healthy and painstakingly prepared but not enough to feed a hungry teenager.

Very modern and high quality facilities. Room was on the smaller side compared to the image but well laid out. Staff spoke English well and showed excellent hospitality. Loved the outdoor bath on the rooftop (have to be booked in advance). Free minibar, green tea/coffee and unlimited water bottles were a nice touch. Microwave in the room. Freshly washed and ironed pajamas were provided daily. Natura Bisse amenities were an extra plus. Location is right next to Higashiyama subway station and within 2 minutes from bus lines that go through the main tourist attractions.

Stayed in May 2024

If you plan to work, the Wi-Fi strength is not great. Also, my room was directly below the outdoor baths and you could hear water swishing around during bath hours. A few other nits--one blind in the room did not stay open due to a frayed cord and the hair dryer handle did not lock in the open position.

Wonderful staff and lovely property in an area well served by transit. Enjoyed the spacious room, ability to cook, outdoor bath, and traditional tatami area. The pajamas, slippers, socks, and bath baskets were a nice, welcoming touch. Above all, the staff was the most amazing and attentive that I have ever encountered. If I could give a half rating, I would rate this inn a 9.5.

Stayed in April 2024

nothing!

this is one of the most beautiful boutique hotels you could stay in in kyoto!!! exceeded our expectations! our room was super spacious, with a living area, private japanese garden, comfortable beds, a kitchenette... we also used the onsen which you can book for private use and it was a nice way to relax after a long day of sightseeing. The breakfast is mostly plant based (salad and vegetables) which may feel a bit strange for some people, but we absolutely loved it - especially with its locally sourced and seasonal ingredients!

Stayed in April 2024

Amazing staff and wonderful facility. The open air bath was a delight. The staff is super helpful in everything you need from restaurant recommendations to luggage forwarding.

Stayed in April 2024

Can’t fault it.

Amazing and beautiful room design with such brilliant service from the staff. Usually 5*’s are stuck up and don’t care about their guest but this place does. HIGHLY recommend. Also conveniently places near top train stations.

Stayed in April 2024

Centrally located but on a main street. Was still quiet but no view and room rather small.

Exceptionally friendly service Really nice outdoor bath Everything very clean and well managed

Stayed in March 2024

None!!

Exceptional hospitality

Stayed in April 2024

Fabulous staff, a delicious heathly breakfast each day, happy hour, the onset bath, a well designed bedroom suite.

Stayed in February 2024

:)

Stayed in January 2024

This hotel is exceptional! Staff is very professional and friendly. Also breakfast was wonderful. Highly recommend!

Stayed in November 2023

Staff are very kind and responsive. Exceeded all expectations. And the food were very good!

Stayed in November 2023

Room design was spacious and modern. The bathroom design was spacious and luxurious. Never needed to use the outdoor bath facilities.

Stayed in November 2023