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Reviews of Super Hotel Tokyo JR Kamata Nishiguchi 3 stars

144-0051 Tokyo-to, Ota-ku, Nishikamata 5-19-17, Japan

#563 of 1,485 hotels in Tokyo

Guests' Choice

Review score

Based on 99 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.1

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 7 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 7 nights

    room cleaning is from 10am sharp and goes for 5 hours/isn't possible to book a timeslot or come back early so as a remote worker there was no choice but to skip most of it, but I think this is fine for most tourist schedules.

    lovely and very helpful staff, breakfast was decent considering it's free/included and some items were rotated between days so it felt fairly interesting even staying consecutively, carbonated bath is a great unique feature and the bath area was clean and well maintained. there was an option on the TV to check if the bath or laundry machines were occupied, very thoughtful. lots of great amenities choices in a self-serve style including pyjamas and pillows to borrow. the area around Kamata station basically has everything you would need also so location-wise it's pretty great. wifi was also much more stable than I've experienced elsewhere. overall would definitely love to stay again, thank you!! :D

    Stayed in May 2025

  • Reviewed: 19 April 2025

    9.0
    Everything was exceptional, except for the storage in the rooms
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 16 nights
    • Submitted via mobile

    We really missed having adequate storage in our room. There was only a small table and 3 hooks. Even with the small room sizes - not unusual for Tokyo - there were empty walls that could have been used for shelves and the like. We were 2 people with a suitcase and carry-on each. After a few days of shopping we really struggled with the space. We have previously been to hotels where rooms were similarly sized, but with more storage they did not feel as small as our room in the jr hotel Kamata.

    Staff was amazing. Facilities (onsen, washing machines, microwave/oven) and extra goodies (open bar) were great for not eating out every evening. Amazing breakfast selection.

    Stayed in April 2025

  • Reviewed: 24 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Super Room - Non-Smoking
    • Stayed 3 nights

    The breakfast was really nice

    Stayed in February 2025

  • Reviewed: 13 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 3 nights

    Good service and the location is great.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    8.0
    A fine hotel in an excellent location, with friendly staff.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    The pillow on my bed was very hard.

    All staff were attentive + helpful.

    Stayed in February 2025

  • Reviewed: 29 November 2024

    9.0
    Great hotel for "outskirts" of Tokyo or if you fly into Haneda
    • Business trip
    • Group
    • Super Room - Non-Smoking
    • Stayed 3 nights

    Nothing particular comes to mind. "The rooms could be bigger", but that could always be the case. After leaving the station, the walk is only ~5 minutes. If that's too much for you... Very balanced hotel.

    (October, 2024) Not too far of a walk from Kamata station. Close to Haneda airport. This was the first hotel of many I stayed at for a month long trip. It remained one of my favorite. The room was a great size for two people (from what you'd expect in Japan...). Private bathroom, and option for public bath (three shower seats, one "carbonated"/bubbly hot bath). Bedrooms have a large TV with different channels and information about the hotel. Has a live feed of the breakfast area so one can see if it's full or not. Breakfast itself was a very balanced buffet, with plenty of options. They had a staff member who knows English to help with check-in or various questions.

    Stayed in October 2024

  • Reviewed: 23 October 2024

    8.0
    Good value to stay
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not really didn’t like space and room a few uncomfortable

    Location and breakfast also hot spring

    Stayed in October 2024

  • Reviewed: 18 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Onsen was small

    Clean, small and comfortable room. Good price over a weekend

    Stayed in October 2024

  • Reviewed: 17 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Super Room - Non-Smoking
    • Stayed 2 nights

    Not many breakfast options for western children although they didn't go hungry.

    The location was perfect for our early flight out of Haneda. Plenty of shops, restaurants and convenience stores. JR line is only a few minutes walk away. Rooms were a reasonable size, clean and very comfortable.

    Stayed in October 2024

  • Reviewed: 11 October 2024

    9.0
    Good stay
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Small room

    Nice staff

    Stayed in October 2024

  • Reviewed: 6 October 2024

    7.0
    Good location, room a little bit small
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very small room

    Location

    Stayed in October 2024

  • Reviewed: 24 September 2024

    7.0
    Recommended for your Haneda connection
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    - sketchy neighbourhood, dangerous at night - common area is small, gets crowded easily

    + breakfast included that exceeded my expectations + washing machine, amenities, pillow you can chose + close to Haneda airport

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    Good value for money, chill place
    • Leisure trip
    • Family with young children
    • Super Room - Non-Smoking
    • Stayed 5 nights

    Pillows. Location is somewhat sketchy, but Japan standards, dont forget.

    F/P value was really good. Breakfast is Eastern style, not really for me. The onsen was a perfect addition, I almost used it every night. Room was ok, but the pillows were really weird.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Very comfortable stay.
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff and very clean room.

    Stayed in August 2024

  • Reviewed: 16 July 2024

    9.0
    Would definitely stay here again 👍😁
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The only negative was how small the rooms are. But hey: it's Tokyo.

    The rooms are very small but the overall value was excellent. Loved the Onsen, the deep tub in our room, free drinks in the evening, so much in walking distance plus easy access to trains.

    Stayed in July 2024

  • Reviewed: 17 June 2024

    9.0
    Great stay and experience
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Just simple and very minor, pillow ( its rocky, maybe because they promote organic and natural stuff) but they have soft pillows offer located in the reception area.

    Location and cleanliness, calmness and peaceful area

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    I liked the bath and the cafeteria on the 1st floor.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was very tight for two of us.

    The facility was clean.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    More cupboards or hooks for hanging clothes would have been good.

    Very friendly staff. Good Japanese breakfast. Washing facilities excellent. Location great for Haneda airport and trains throughout the city.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Lovely experience
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom feels a bit cramped and it would have been nice to have some cupboard space to put away our clothes. But all minor stuff.

    We had a lovely stay. One of the girls from the reception was absolutely amazing. We accidently bought frozen ramen and she helped us out cooking it in the microwave. When that didn't work and we went to our room, she put them in the oven and brought them up to our room. She was lovely, and everyone working there was so kind. The onsen is also great and the rooms are clean.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Great
    • Leisure trip
    • Group
    • Super Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Pillow

    Staff location

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Nice staff good location onsen room is great
    • Leisure trip
    • Group
    • Super Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillow

    Ibsen

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast is very good and the buffet changes every day so it’s always different.

    Stayed in May 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not sure if it was the connection. There wasn't much interaction with staff. Enquiry messages were sent to the hotel a few days before travel and I only received reply the day I arrived at the hotel. By that time it was too late to make the arrangement I was hoping for as I was waiting for hotel response. But other than that, had a comfortable stay.

    Room is big for Tokyo standard. Double bed. Good value for money. Close to Kamada station and close to Haneda Airport. Has hotel onsen and buffet breakfast included.

    Stayed in April 2024

  • Reviewed: 27 February 2024

    7.0
    Efficient and worth it for the location
    • Leisure trip
    • Solo traveller
    • Super Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Did not allow friend to help bring up bags

    Location and the value

    Stayed in February 2024

Showing 1 – 25

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