390-0815 Nagano, Matsumoto, Fukashi 1-4-5, Japan
#11 of 76 hotels in Matsumoto
Guests' ChoiceBased on 476 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
8.9
Facilities
9.2
Staff
9.1
Value for money
8.7
Free WiFi
10.0
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End of dialog contentReviewed: 19 September 2024
Idit
IsraelConvenient beds, perfect location, fantastic breakfast
Stayed in September 2024
Reviewed: 18 September 2024
Tim
AustraliaRooms are small , but to be expected in Japan.
Well located business hotel.Short walk to train, bus stations, restaurants and to the castle. Friendly staff, free coffee.
Stayed in September 2024
Reviewed: 15 September 2024
Yong
AustraliaThe fact they provide washing machine for individual room is very good I don’t need to rush to the public washing machine to rush to get my washing done. It’s very time savings & super convenient. I love it. Plus their breakfast are amazing!!
Stayed in August 2024
Reviewed: 12 September 2024
Wing
Hong KongNil
The staffs are very helpful
Stayed in September 2024
Reviewed: 9 September 2024
Sakura
SingaporeThis hotel doesn’t have a parking and we used one of their alliance car parks. Once we park, it is a flat rate for 21 hours at JPY1,100 but the charge will be reset once we pull a car and a new charge will incur when we park again even within the 21 hours. We knew it in advance and as we could walk to the tourist attractions from this hotel, we didn’t have any problems. But bear in mind for this when you plan to stay this hotel.
The hotel is located at the center of Matsumoto and we could walk to visit Matsumoto Castle and shops and restaurants around the castle and Nakanachi Dori area. The hotel looked quite new and everything was clean. I liked they had a public bath in the hotel so we could be relaxed by taking a bath and immediately lie down at our room above. We stayed at a room with a washing machine, and I was impressed they provided a rack to dry the clothes in the room (while many other hotels don’t have these).
Stayed in September 2024
Reviewed: 6 September 2024
Stacy
United StatesA little noisy from the rooms upstairs
Very clean and everything in the room was in perfect working order. The breakfast was outstanding. Staff was very friendly.
Stayed in September 2024
Reviewed: 3 September 2024
Donato
AustraliaCleanliness and location.
Stayed in September 2024
Reviewed: 2 September 2024
Lucia
United StatesThis hotel was a hidden gem. Not super fancy, but the room was large, clean, and comfortable. The onsen was really nice (actually better than ones at more pricey hotels), they have massage chairs and some free snacks and drinks and things. Good location close to the train and bus stations. Recommended!
Stayed in August 2024
Reviewed: 22 August 2024
Maria
PhilippinesWe needed more space for our luggage. And the kimono was itchy but i brought my own night wear.
Your breakfast buffet was superb! It was the healthiest breakfast in all the hotels around the world that i have traveled. Lots of veges, fish, greens and all cooked the japanese way was excellent! Your hotel must be proud for offering such a healthy lifestyle beginning with food that you offer. Highly recommended! 👍
Stayed in August 2024
Reviewed: 21 August 2024
Giulia
ItalyRoom and bathroom are pretty small. The bathroom in particular. There is no parking at the hotel, but a large parking space is available right in front (the entrance on the parallel road, the exit right in front). A bit pricey.
Rooms are clean and essential. The hotel seems new. The location is close to a lively area with restaurants and bars. The distance to the castle is walkable and takes you across the river and by a small square with little shops and a temple. Breakfast is ok, with some Western options.
Stayed in August 2024
Reviewed: 14 August 2024
Erik
BelgiumWell located, modern hotel. Friendly staff.
Stayed in August 2024
Reviewed: 10 August 2024
Maya
IsraelGood location and the hotel was clean
Stayed in July 2024
Reviewed: 6 August 2024
Margaret
JapanPleasant hotel, not far from the station.
Stayed in May 2024
Reviewed: 6 August 2024
Wuningning
ThailandFacility like breakfast room and onsen is overcrowded when we visited.
Price is good value for the room size and location wise.
Stayed in July 2024
Reviewed: 3 August 2024
Katharina
AustriaNice place in Matsumoto, we definitely enjoyed our stay here
Stayed in July 2024
Reviewed: 28 July 2024
Piyawan
ThailandNo
Facility, onsen, ice machine 😍
Stayed in July 2024
Reviewed: 28 July 2024
Pascal
SwitzerlandBathroom could be a touched larger.
Close to the station, small but well organized room, comfortable bed and very friendly staff.
Stayed in July 2024
Reviewed: 20 July 2024
Eléonore
FranceThe room was quiet and confortable, staff were very welcoming and we enjoyed the buffet breakfast.
Stayed in July 2024
Reviewed: 19 July 2024
Annie
SingaporeThe breakfast buffet was good with a great selection. The food is delicious too. There's free drinks served until 7pm, free ochatsuke served between 9:30pm and 11:30pm. Free coffee served from 5:30am onwards.
Stayed in July 2024
Reviewed: 17 July 2024
Aleksandra
PolandVery nice hotel close to the Matsumoto train station. The room was rather small but had a lot of hangers and smart solutions which we could use for our clothes. We also liked the onsen in the hotel very much.
Stayed in April 2024
Reviewed: 16 July 2024
Jason
United Kingdomgreat hotel, very comfy.excellent location and value
Stayed in June 2024
Reviewed: 16 July 2024
Pa
United StatesThere are a lot of options for breakfast but some items are a hit or miss and it is on the expensive side for hotel breakfasts in Japan.
The hotel is very modern and comfortable. The room and bathroom were both spacious and beautiful. I loved how the shower/bathroom came with the stool and bath setup allowing you to shower sitting down. Loved the bed and bath linens -- fabrics smelled good and were soft to the touch. The hotel feels clean and smells nice. It is very close to the train station and Alpico bus station making it super convenient for those traveling for day trips to Kamikochi and other destinations. It is also near several shopping malls, a lawson, and a book store. We loved the location.
Stayed in July 2024
Reviewed: 14 July 2024
Tsui
Hong KongThe public bath was a bit small. Room cleaning was not available for short stays.
The free welcome drinks and the proximity to the Matsumoto station and bus terminal. We also enjoyed the breakfast.
Stayed in July 2024
Reviewed: 10 July 2024
Chon
ThailandHotel did not have cleaning service if you stay less than 4 nights. No complimentary drinking water.
Hotel is clean and locate close to both Bus station and Train station.
Stayed in June 2024
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