854-0621 Nagasaki, Unzen, Obama-cho Unzen 323-1, Japan
#16 of 17 hotels in Unzen
Guests' ChoiceBased on 12 hotel reviews
6.4Cleanliness
6.8
Comfort
7.0
Location
8.2
Facilities
6.2
Staff
7.8
Value for money
6.2
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Showing 1 – 12
Reviewed: 3 January 2022
Martin
United KingdomOur Japanese-style room was clean and quite spacious, but the attached bathroom, though perfectly serviceable, was cramped and had seen better days.
Limited English spoken by staff, but they make a little go a long way and deserve huge credit for their patience and effort in handling non-Japanese speakers during a busy holiday period. Breakfast and dinner are both good, as are the onsens, and location is central to the hot springs, bus stops to/from Shimabara and Nagasaki, and an easy walk up the hill behind town, which affords panoramic views.
Stayed in December 2021
Reviewed: 30 October 2023
Mark
United StatesThe room was much more than I expected and smelled nicely of wood and Hinoki. The location was perfect given close proximity to the Jigoku (steam vents and boiling mud) area. The staff were extremely friendly and helpful.
Stayed in October 2023
Reviewed: 8 October 2023
Jean
United StatesThe onsen was very dirty. It was filled with iron sediment and needs a deep cleaning with a pressure washer, and a sediment filter. In our room, there was no hot water in the shower when we tried, 2 days in a row. 
The location was very good in town near the jigoku. The staff were very helpful, kind, and responsive and tried hard to make our stay special. The food was abundant and well-prepared. They even made us some special breakfast items one day (toast, yogurt and coffee).
Stayed in October 2023
Reviewed: 1 April 2023
Connie
Hong KongThe hotel is old and appears dirty. The onsen was disappointing. The room was smaller than expected.
Location. Walking distance to the hot grounds.
Stayed in March 2023
Reviewed: 21 March 2023
Johnny
Hong KongToo dirty too old..
Stayed in March 2023
Reviewed: 18 January 2023
Hailey
United StatesOlder building that lacked maintenance. Bathroom was freezing.
Stayed in December 2022
Reviewed: 4 July 2022
Michael
United StatesThere are no comments available for this review
Stayed in July 2022
Reviewed: 8 September 2021
紀大
JapanThere are no comments available for this review
Stayed in August 2021
Reviewed: 17 August 2022
Pilar
JapanThere are no comments available for this review
Stayed in August 2022
Reviewed: 17 August 2021
Shikibu
JapanThere are no comments available for this review
Stayed in July 2021
Reviewed: 24 October 2022
Anonymous
Hong KongThere are no comments available for this review
Stayed in October 2022
Showing 1 – 12
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