Pro is only us stay in one family one whole house Gave us complementary snack and bottle of champagne so lovely. Location is 2 minutes away from 7-11, need the car move around.

Stayed in July 2025

Everything.

Stayed in June 2025

It's a really amazing place, with all the facilities, including washing machine

Stayed in May 2025

Nothing. It was just perfect and exceeded my expectations. I have rented it for only one night. I should have stayed there one or two more days.

Just perfect! Very spacious apartment with access to a small Japanese garden. Super clean and cosy. Good place for a relax after long days of sightseeing and travel. Wonderful neighbourhood - small quiet village close to local attractions, but you definitely need a car to move around. Complimentary bottle of sparkling wine, beer and snacks were very nice add on to this stay. I would definitely choose this place again and recommend it to everyone.

Stayed in May 2025

What an amazing place, especially if you have a car to get around otherwise you may find a lot of time on transport. It was sparkling clean and just perfect. So far our favourite stay in Japan. Comfy beds and that moment you go over the mountain and see my Fuji for the first time is magical.

Stayed in April 2025

Ideal if you want to explore the areas of Hakonne Yumoto and lakes Ashi and Yamanakako. The property was very clean with a scenic garden that you can stare at from the deck at the back of the property. Facilities were great and we really enjoyed our stay. Bonus the great restaurants in Segokuhara which is a very pleasant quiet village near Mt Fuji.

Stayed in March 2025

There was a bit of a draft of cold air coming through from the hallway to the main room which was noticeable when you'd sit on the sofa.

Such a spacious accommodation, beautiful garden, and great amenities. Loved the shower!

Stayed in March 2025

The property was gorgeous! Beautiful entry, big spacious room, plenty of facilities, the most amazing bathroom ever and the garden was gorgeous! This was an incredible place to stay in rural Japan. There’s a convenience store nearby and great local restaurants. Expect small town charm and quiet.

Stayed in March 2025

Narrow roads to get to the hotel but that's probably the same everywhere else in this area.. luckily we drove a very small car but I imagine bigger cars will face some issues with the tight turns.

Well furnished with everything you'd need- washing machine, microwave, tub, comfy beds and a nice garden to look at. Heater was working well and the bathroom was big. We enjoyed the space and the amenities. Even had complimentary snacks and drinks. It's also unmanned so quite hassle free check in. There is also a 7-11 nearby. Very convenient.

Stayed in March 2025

What more can I say about my stay. It was enjoyable from start to finish. The location is perfect for a retreat within the regional areas of Japan. We were welcomed in like it's a holiday home, with its hallway into our accommodation as a starter really set the tone as a spacious room to enjoy our stay. The living room, bedroom and bathroom offered plenty which really showcased the attention to detail. Again, I truly recommend this place for a peaceful retreat and it's brilliant during the winter season.

Stayed in January 2025

Nothing

Everything

Stayed in February 2025

Beautiful spot, lovely facilities and extremely well maintained. Perfect stay

Stayed in February 2025

Everything as aspected and above.

It was a spacious apartment as it is the ground floor of an entire house in a nice little neighborhood. Parking was directly in front of the house. The interior felt high quality. It has a good location between the hot springs and Mount Fuji.

Stayed in January 2025

Warm, cozy and away from the chaos down at the lake or the $$$ up in Gora and surrounds.

Stayed in January 2025

Amazing, clean, large space, good working washing machine as we have been in Japan a while! They provided x2 water, x2 beer and a bottle of wine plus some snacks all for free! The TV worked and had netflix that was functional aswell!

Stayed in November 2024

Excellent room, excellent service with free minibar including beer, champagne and even toothbrush for little kid. Location is fine if you drive else it's quite a distance from Yumoto.

Stayed in November 2024

Nothing

Place is spotless clean, excellent facilities, free snacks were a nice touch and check in was smooth and effortless!

Stayed in November 2024

Nothing

Beautiful property. Modern, clean and fabulous esthetics. We loved staying here.

Stayed in October 2024

Nothing

It’s just amazing. Everything is new and well organised. The zen garden is beautiful, enjoying your breakfast or a glass of wine with this view is great. Still, it’s very comfortable, we would have loved to stay longer and hopefully will be back someday!

Stayed in October 2024

The roads leading to the house were quite narrow for our rental car, but nothing a good driver can't handle (●'◡'●) Check-in is a videocall.

very spacious for 2 people, bathroom and zen garden were nice It's a very quiet neighbourhood and close by bus stops and a konbini (❁´◡`❁) The washing machine was good, easy to use and quick ╰(*°▽°*)╯ (☞ﾟヮﾟ)☞ Bonus: free Netflix accounts because people forget to log out (lol...) ☜(ﾟヮﾟ☜)

Stayed in September 2024

We had no complaints.

A hidden gem in all of Hakone. We were welcomed by a modern adaptation of a traditional Japanese home. The hotel felt more like a home than a hotel facility, and all the automation around the bathrooms and lighting made everything ease in much easily. For us, everything was as clean as it gets. Spare towels were also provided, but the property is keen to help whenever needed. The balcony and garden made us enjoy early morning coffees and late night snacks in peace and silence. The double beds act more like one, and they are as comfortable as it gets. All of the appliances, from AC to the automated bathtub work perfectly, and the provided washing machine can come in handy. The neighborhood was very silent, as it is close to the end of the region. Being further away from the main areas is not a problem, as the famous Venetian Glass Museum ca be reached by foot in 20 minutes and there are plenty of bus connections available. Finally, the hotel provided numerous restaurant options nearby and the ones we tried were really great! The place is a must stay for couples, and we are looking forward to coming back to it in the future.

Stayed in September 2024

Nothing

Everything

Stayed in August 2024

Nothing! It was perfect!

Was spacious and clean, the beds were comfortable and the hosts provided drinks and snacks in the fridge!! It was a really nice touch, also they were very easy to reach and helped with any questions we had! We rented a car to travel but I believe there ate some bus stops nearby!

Stayed in August 2024

Le Chek-in a été nul…!!! Pénible 🙄🤨 Appartement difficile d’accès routes très étroites…L’appartement est très beau, le jardin et les gâteries mais cela n’a pas été suffisant pour rendre notre séjour agréable.

We booked this apartment 5 months before our trip to Japan. The owner requested us to mail copies of our passports and our personal information to him. 2 days before arriving, we received an email with the entry code of the front door and a check-in code. It took us 4 attempts to open the front door. Then there was a tablet to enter our check-in code, the data of both of us, photograph both our passports with the tablet . . . to end up with a “failed” message. We then had to push a call button to get in contact with a call-center who again asked us to give all our data and show our passports. Finally, a code to open the apartment door appeared, which we took care to photograph immediately. As if all this electronic check-in stuff wasn’t enough, the apartment was full of electronics with buttons marked in Japanese. Airco command without temperature indication but only + or - degrees, bathroom with heating/ventilation commands, washing/drying mashine with same Japanese characters. Through a QR code, one is able to get basic information on how to start/stop the washing machine, but not how to set the washing cycle or temperature. The lights in the hallway are equipped with motion detectors to make sure you will be wide awake when you go to the bathroom at night. However, once you open the door, you will be greeted by a toilet that opens it’s lid automatically and lights up with a soft blue light. DO NOT DISCARD your check-in code as you will need to re-enter it at check-out. Be aware that getting to the apartment can only be done with a compact car. The streets are so narrow that one prays not to scratch the car on the rocks and walls protruding on the sides and, even more, not to encounter a car coming the other way. The apartment and garden are very nice. The amenities and welcome drinks and snacks very thoughtfull. Don’t know who the owners are, but they must be nice & gentils robots.

Stayed in May 2025