Property was clean and miss Stephany was very welcoming and followed up on everything. Highly recommended calm well organised and generous breakfast. Excellent location 2min from highway and 5min from jounieh souk.

Stayed in January 2024

Coming from an Arab country, we wished there was a bidet, other than that the place was perfectly clean

HOtello was an amazing experience! We felt like home, and the team is extremely friendly and lovable. They did their absolute best to serve us, provide a taxi for us and make sure everything is settled and that we are comfortable. We are definitely planning to come here again next time we're in Lebanon, given the great experience and the very reasonable prices. Special thanks Stephany, Jebril and Abou Salah :))!

Stayed in December 2023

I would have preferred if there was a shataf (شطاف) in the bathroom for added convenience.

During my stay at Hotello Guset Suites, I had an incredible experience. The attention to detail and the level of service were exceptional. The room was spacious, elegantly designed, and impeccably clean. The staff were accommodating and friendly, making my stay even more enjoyable. The breakfast was tasty, and I truly appreciated the value for the price paid. I would like to extend my gratitude to the staff for their excellent service throughout my stay. I highly recommend Hotello Guset Suites for anyone looking for a remarkable and memorable stay.

Stayed in January 2024

Everything was good

Stayed in December 2023

Everything was good

Everything there is nice and good

Stayed in December 2023

Actually, I liked everything in this hotel.

everything was exceptional. From the first day, I got a special treatment from Mrs. Stefani (owner) and the staff of the hotel. They were very amazing. Electricity is available for 24 hours, everyday cleaning, the breakfast was amazing and delicious with different kinds of food. They even doing laundry for free. They even didn't let me pay immediately when I reached to the hotel. They waited until I got my suite and arranged my stuff. you can't find such a treatment in any other hotel.

Stayed in November 2023

Nothing

Friendly owner & staff Very clean

Stayed in September 2023

Although provided by simple request, a few bags of Tea , coffee and sugar would complement the more than adequate little kitchen with it electric kettle , fridge and even microwave oven. If I may suggest a better and clearer address / or directions on the website maybe coupled with a little map / directions of the Hotello guest suites and surrounding area to give to drivers to the suites. Hope one day Lebanon economy get better and once again allow payments by Visa or similar major Cards.

very friendly and very accommodating staff no matter the query or request, bed done, towels replaced daily, room cleaned. bathroom toiletries amply provided, great help in providing transport from an to hotel. Electrical power was only disconnected for a matter of less than 2 minutes, which by itself is a great plus for Beirut which as continuous and frequent power disconnections. Ideal location to many touristic sites neaby. I would not hesitate in recommending Hotello Guest suites to all visitors, Thanks Stephanie and staff.

Stayed in October 2023

Nothing in particular

A very tasty Lebanese breakfast

Stayed in September 2023

Nothing much. Just need to add more soap..etc. in the bathrooms.

Everything!

Stayed in August 2023

Nothing to mention

The owner and the staff are very nice and friendly, The cleanliness of the place, Free parking available, Room is same as in the photos,

Stayed in August 2023

No breakfast area but the owner explained to us the reason why she no longer offers it. It has to do with the current inflation and currency devaluation.

The rooms are spacious and they have pretty much everything you might need including A/C. Also, even though it’s located next to a highway, the inside is very quiet. I was worried about that going in but it was not an issue at all. Location is very central.

Stayed in August 2023

The best staf and location and very clean ,

Stayed in August 2023

Nothing, everything was great.

I had an absolutely fantastic stay at Hotello guest suites in Lebanon. From the moment I arrived, the director Stephanie's warm and helpful demeanor set the tone for an incredible experience. The level of service provided was exceptional, with every detail meticulously taken care of. The cleanliness and comfort of the place truly stood out. The suite was immaculate, making me feel at ease during my entire stay. The bed was nothing short of amazing, providing me with a restful night's sleep that I truly appreciated. The location of Hotello guest suites couldn't have been better. Situated in an amazing area, I had easy access to various attractions and amenities, making my trip all the more enjoyable. One of the standout features was the laundry service. It was not just good, but truly amazing, allowing me to pack light and have fresh clothes throughout my stay. The hospitality of the staff was impeccable. The attention to detail and the genuine care they showed towards guests truly made a difference in the overall experience. It's clear that they take pride in ensuring guests have a memorable stay.

Stayed in August 2023

Great service and friendly staff

Stayed in August 2023

Nothing lo

The hotel was very clean and the service was great... Stephanie was amazing and help us with everything... even where to go and what to do.. Stephanie helped us booked things and taxi's Stephanie was great

Stayed in August 2023

Everything was amazing

The property is very clean and the location is wonderful on which i had access to all the needed facilities. What i liked most about my stay was the hospitality of the people in the hotel. I had a warm welcoming from the staff. Special thanks to stephany who guided me during my trip and helped me preparing my trip plan on which I visited the most tourist attractions.

Stayed in August 2023

i liked everything

the receptionist Chloe was so sweet and welcoming, she helped me to book a taxi, recommended which places to go. definately coming back same hotel one day...

Stayed in August 2023

Nothing

Friendly and comfortable

Stayed in August 2023

Nothing

Staff attitude and room clean Very good service

Stayed in August 2023

Friendly staff. Clean rooms.

Stayed in August 2023

No dislike for the property, but wish surrounding area should have more restaurants.

The hotel is at a very good location in Jouneih. All the major tourist attractions like Telefrique, Jeita Caves, Byblos, Batroon are nearby. Hotel was nice and clean, rooms were spacious. But the best part was the warm welcome I got from the Hotel Manager, Stephanie. She was very proactive to contact me quickly after my booking, and even arranged a Taxi pickup from Beirut airport. During my stay there she was always reachable, and even helped me to prepare my travel itinerary. I have no doubt to say, without her my trip wouldn’t have been this very successful. Even all other staff members were super nice and friendly.

Stayed in July 2023

Beautiful place with reasonable price and the best staff ever, Stephanie and Gabriel are the best people I met in Lebanon. The place is very nice,clean and near to the centre. Highly recommended for anyone want to have a pure Lebanese experience

Stayed in July 2023

Nothing

All is fine

Stayed in July 2023