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Reviews of Cocoon Hotel Belair 4 stars

Rue Buurschter Plage, 9164 Bourscheid, Luxembourg

#3 of 5 hotels in Bourscheid

Guests' Choice

Review score

Based on 103 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.1

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Showing 1 – 25

  • Reviewed: 7 May 2024

    8.0
    Excellent breakfast, good hiking location, shower was inconvenient, room noisy
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Room missed a water boiler; shower was in bathtub with water hose inconveniently stretched from tap to “shower head hanging point”; room was quite noisy as door does not close tightly and corridor is narrow and echos voices.

    Excellent breakfast; very nice location next to the river; good for hiking, friendly staff, spacious room

    Stayed in May 2024

  • Reviewed: 18 April 2024

    7.0
    Great location, nice rooms, food sub-par
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was great, but the food in the restaurant is really not up to standard. Hope they can improve.

    Location is superb, staff is very helpful and pleasant.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had booked the room last minute, so we got the very last room in the hotel. Our room was facing the entrance or the exit of the kitchen and a small courtyard wih garbage bins. We could hear the noise from the kitchen and also the smells. We fully understand that somebody has to get the last room, which often is the least nicest but then it should not be at the same rate and all the other rooms which have view to the river or the forest

    Friendly lady at the reception. Nice and quiet location , if you like to be far away from civilization :-)

    Stayed in March 2024

  • Reviewed: 8 November 2023

    8.0
    Location Location Location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The tiles in the bathroom are extremely slippery. We were a young couple with no worries about balance in general, but both of us had trouble when the bathroom got even a little bit damp from a shower. I cant imagine how some of the more elderly guests (and there were a lot of them when we were there) navigate them. However, the receptionist told us that the rooms are being refurbished so probably the tiles are probably the first thing to go.

    Huge room, if a bit dated looking, overlooking the lovely little secluded valley with a lovely river and a castle perched on top of the hill. The bed was large and comfortable. Breakfast had a lot of options to choose from . Parking spaces were plenty. Had dinner once in the hotel, at first the steak was very much overcooked, so we sent that back, the second one was better but not medium rare either. Too bad because the quality of meat was good and side dishes and starters were nice.

    Stayed in August 2023

  • Reviewed: 31 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Het was perfect!

    Stayed in October 2023

  • Reviewed: 20 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Cottage
    • Stayed 3 nights

    Both the breakfast buffet and restaurant menu were wonderfully delicious. The surrounding area had great hiking trails and tourist attractions, but it was remote enough to also enjoy a peaceful getaway. We brought our 0 and 3 year old children with and they were they were very accommodating with our needs.

    Stayed in October 2023

  • Reviewed: 15 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was just okay. Not much options .

    Stayed in September 2023

  • Reviewed: 3 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Cottage
    • Stayed 2 nights
    • Submitted via mobile

    There was no dryer, the room smelled bad (seafood smell)

    Nature, location, silence

    Stayed in September 2023

  • Reviewed: 22 August 2023

    7.0
    Overpriced for what you get, but basics in place to improve with a bit more effort
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Room had no airconditioning and with near 30 degrees it was hot at night in the room. So you open de windows, but than you get insects and noise from geese and men maintaining ground with noisy mowers. Safe dit not work. For 187,50 for a room including breakfast, the breakfast was below par, limited bread choice, fake orange juice. No possibility for a fried egg A road-sign indicating the place would help finding it

    Room was ready at arrival, dinner was good, staff friendly and helpful. Small balcony was a bonus

    Stayed in August 2023

  • Reviewed: 16 August 2023

    9.0
    Excellent hotel in a superb location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Since the rooms don’t have air conditioning, they can get quite warm in summer. The bed covers could be somewhat larger for if some one wants to tuck them in

    Large rooms with a phantastic view. Friendly staff. Excellent breakfast buffet

    Stayed in August 2023

  • Reviewed: 4 August 2023

    9.0
    Would definitely stay again.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was above where the kitchen staff stand and smoke after work. Noisy and a little smelly.

    Breakfast was a very comprehensive selection, no one could complain about the choice.

    Stayed in July 2023

  • Reviewed: 21 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Cottage
    • Stayed 1 night
    • Submitted via mobile

    Need definitely some renovations, bad smell in the room. The street to get to the hotel needs also to be renovated.

    very cozy

    Stayed in June 2023

  • Reviewed: 13 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The drainage in the shower was clogged, so we couldn’t use it. The receptionist did not apologize for that and didn’t offer a discount, which did not feel ok.

    Beautiful location, nice room with a view on the river. Good food in het restaurant.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    9.0
    Relaxing place
    • Leisure trip
    • Couple
    • Cottage
    • Stayed 1 night
    • Submitted via mobile

    Picturesque and quiet location, lovely spot

    Stayed in June 2023

  • Reviewed: 10 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No Tea or coffee in the room, the hotel felt a little rundown and is possibly in the middle of a refit.

    Good buffet breakfast supplied. Comfy beds. Lovely terrace for outside drinks.

    Stayed in May 2023

  • Reviewed: 10 May 2023

    8.0
    Exploring Luxembourg
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff could be a bit more proactive at the Check In. Bad coffee ☕️ Main road could be in a better condition.

    Remote and quiet location. Enough parking space. Breakfast was good, dining venue very cozy. Amazing options of ham, cheese , bread and butter.

    Stayed in May 2023

  • Reviewed: 9 October 2022

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Plumbing needs a little upgrade, but it’s the only thing that could be improved.

    Breakfast was delicious, location very nice, bed very comfy.

    Stayed in October 2022

  • Reviewed: 7 September 2022

    7.0
    Just the place for a quiet break with excellent staff.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to reach because of poor roads and barriers around roadworks. The property should provide more information in advance to guests to help them find the way.

    Beautiful location, staff friendly and helpful, breakfast excellent

    Stayed in September 2022

  • Reviewed: 8 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel very clean and staff all polite. Set in a stunning area, allowing you to relax and enjoy Very accomodating for one of us being coeliac. Plenty of options.

    Stayed in August 2022

  • Reviewed: 29 July 2022

    8.0
    nice stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Beds have a topping that makes you sweat. This is of bad quality

    Stayed in July 2022

  • Reviewed: 22 July 2022

    8.0
    Hotel in a beautiful nature
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The breakfast and products are too basic... Coffee is also not very good. It would have been nice to see more bio and alternative options (gluten and lactose free, nice granola, etc.).

    A very nice hotel in a beautiful location - nature, river, a beautiful walk to the castle! Breakfasts and dinners with a view. Very relaxing and calm, not too many people.

    Stayed in July 2022

  • Reviewed: 11 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing in particular

    Lovely river side location. Pleasant dining room and patio terrace.

    Stayed in June 2022

  • Reviewed: 25 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    abit pricey

    good views

    Stayed in April 2022

  • Reviewed: 22 April 2022

    8.0
    Wonderful and relaxing. Great hiking just outside your door.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    We stayed in one of the cottages and found the shower water pressure to be low. We hope that is not the way it is normally, however we had such a great time, this was a minor issue for us.

    The private and relaxing location was perfect for a mid-week getaway. It was exceptional. Very quiet and lovely and the staff were very attentive to us. A wonderful stay.

    Stayed in April 2022

Showing 1 – 25

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