The property could use some major renovations, it is quite run down, and the listing photos do not really reflect the state. That stated it is still passable given the price point. The walls were very thin and there is no isolation, so the noise it very loud, you can hear all conversations and sounds from reception/other guests. I was sleeping late and waking up very early so it wasn't an issue for me. However, if you sleep early or prefer to wake up after 8 to 9am this may be an issue for you . At night (around 4am) two men ( I think staff) were sleeping for the night ( duvets, alarm set etc) on the coaches in the reception area which is not the most professional. The room is a bit run down (but clean) but the bathroom has a strong odor and overall is quite dank. I did find a few bugs on the bed. I personally wasn't a fan of the breakfast, it is very underwhelming and is set each day, unless your room includes it i would not pay extra for it. The breakfast staff are lovely though.

The staff are extremely nice and welcoming. They will go out of their way to help you. They are kind and approachable. They are happy to make arrangements to help you and are responsive when called or messaged. I was locked out by accident one night and the owner rectified it withing 5 minutes. Somebody is available 24 hours to help you. The value for money is decent and you get what you pay for. The rooms are clean and as is the rest of the interior of the hotel, despite the rather neglected scaffoldings/structure the insides are clean. It is good to stay for a few nights if you are on a tight budget and plan to spend the majority of the day outside the hotel. It is well connected to public transport and the area around is safe also for walking.

Stayed in September 2024

Friendly staff and clean room

Stayed in March 2024

Most aspects. The property is run down and tatty.

In a nice area. Some multi plug sockets with usb.

Stayed in January 2024

None

The hotel is well located in the city centre. The room was ok for the price.

Stayed in September 2023

I did not like the furniture, they should renew it.

The location is good, the price is good.

Stayed in November 2023

Great cost-benefit. Simple but sufficient accommodation. Great staff.

Stayed in September 2023

Wifi wasn’t working and noises from other guests

Staff friendly

Stayed in July 2023

had a bad smell

Location

Stayed in April 2023

The first two nights the WIFI was not working and covering my room.

Stayed in March 2023

Cold water for shower and noise from other occupiers.

The big cat and the view from the room.

Stayed in July 2022

I changed the first room because internet connection was not good at some corner

Room space and nice bed

Stayed in July 2022

Everything from the smell to the plaster falling off the walls. Bird shit on the window. Absolutely disgusting.

This hotel is absolutely disgusting. You should take this off your website. It smells so bad we did not even dare to use the bathroom.

Stayed in July 2024

- First. My traveller could not stay here because they wouldn't answer the calls. - Second, they offered refunds and refused to send it. - Third, they have been ignoring me It's just a mess all together

Nothing

Stayed in February 2024

All good

Nice Place, coming back soon. Good value for the money. Good ambience and environment.

Stayed in April 2024

Everything

Nothing

Stayed in February 2024

Nothing to complain

Friendly staff,welcoming. I felt comfortable.

Stayed in January 2024

The availability of food in dinner time, but was clearly explain that it depends on the capacity of the hotel and i fully respect that. Just not convenient if your working you will need to order outside mostly sometimes if late night restaurant will be close already.

The calmnest, and the cleanliness of the hotel. Great staff very helpful. The owners were very welcoming and friendly. Great hospitality. Will surely come back and reccomend.

Stayed in October 2023

I did not like the supper where no alternative was given for vegetarian. I was not given the menu and chicken was on the menu. I was not offered an alternative but paid 350mru each for it. The shower was not hot enough. Leakage in the room meant changing room after the first night. The staff failed to give proper directions and protocol regarding the stay. In fact nothing was said. Reception was not available when needed.

There was no choice for the breakfast. No option for vegetarians. Similar to providing children’s food. It was all set including bread, ham, pastry, butter and jam. No choice given. Tea was already made up with milk. Seems like hostel food.

Stayed in October 2023

Loud, stained bed sheets, and bed bugs started crawling out in the morning. I found 5 of them the following morning. Bed is covered in some white powder probably to keep them away

The price was great but I would have much rather spent more then stay another night there

Stayed in September 2023

The room had been painted along with the furniture that was covered in paint splashes

very basic breakfast with no choice, you get what you are given.

Stayed in September 2023

Cold water everyday bed bugs towels every second day

Stayed in July 2023

The room smelled bad, the hotel had an odour

For the price the hotel was ok, it is cheap.

Stayed in April 2023

when I checked in the room bathroom was very dirty towel was dirty. no hot water, and the mattress was very uncomfortable 😕

Location was OK

Stayed in March 2023

What could have been better is the beds and bedding , by which I would prefer a more solid bed base and cotton sheets instead of warm blankets . But that is a small factor as their excellent service far outweighs a small change like that... definitely keep up the friendly service.

The atmosphere in the hotel was amazing. The staff and owner definitely went the extra mile, far and beyond what was expected, to ensure that we were happy and had everything we needed. The breakfasts were lovely and filling , but overall the service was superb.

Stayed in January 2023