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Reviews of Hotel B Unique This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Carretera playa San Juan KM 2.5 Zona hotelera norte, 77600 Cozumel, Mexico

#10 of 59 hotels in Cozumel

Guests' Choice

Review Score

Based on 197 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    8.6

  • Value for money

    8.2

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 25, 2025

    8.0
    Modern hotel. Nice sunsets.
    • Couple
    • Ocean Front Grand
    • Stayed 4 nights
    • Submitted from a mobile device

    One night the bar/restaurant closed early - 10pm. A taxi ride to other restaurants/bars..

    Clean hotel. Large rooms.

    Stayed in December 2025

  • Reviewed: November 14, 2025

    9.0
    Beautiful hotel
    • Leisure trip
    • Couple
    • Ocean Front Grand
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast took a very long time to prepare, sometimes we had to wait up to an hour. The restaurant also didn’t always have all the dishes available because they often ran out of ingredients. Additionally, we took only one bottle of water and one Snickers from the minibar, but they charged us $20 from the deposit instead of the expected $5.

    The hotel is incredibly beautiful with stunning views. The rooms are spacious and spotless, everything was perfect. You can enjoy a gorgeous ocean view right from the terrace. The hotel promotes a healthy lifestyle, and upon check-in they treat you to delicious smoothies. The manager at the reception was very helpful and assisted us in choosing an excursion.

    Stayed in October 2025

  • Reviewed: November 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Ocean Front Grand
    • Stayed 2 nights

    The drinks were super exepensive

    The location was excellent, great sea views and a comfy bed.

    Stayed in November 2025

  • Reviewed: October 29, 2025

    9.0
    A wonderful stay!
    • Leisure trip
    • Group
    • Ocean Front Grand
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing stands out negatively

    Small and directly on the water

    Stayed in October 2025

  • Reviewed: October 27, 2025

    8.0
    Great getaway
    • Leisure trip
    • Group
    • Ocean Front Grand
    • Stayed 1 night

    The resturant needs some work. I have had good dinners there before, but the last time I went, it was honestly pretty bad. Not sure if the kitchen was having an off day, but we were disappointed.

    I love this place. I leave close to Cozumel and come regularly just to stay at Hotel B Unique. The oceanfront rooms are so nice and peaceful. The access to swimming and snorkling is great. Generally just a well maintained, and peaceful place to stay. Also, staff is exceptional.

    Stayed in October 2025

  • Reviewed: October 24, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Ocean Front Grand
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed in a jungle view room which was in front of the road also. It was noisy, you could hear cars and bikes passing through all night

    Stayed in October 2025

  • Reviewed: October 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Ocean Front Grand
    • Stayed 2 nights
    • Submitted from a mobile device

    A pity the internet in the room didn’t work. We informed at the desk but nothing changed

    Stayed in August 2025

  • Reviewed: August 22, 2025

    9.0
    nice, great room, relaxing
    • Leisure trip
    • Couple
    • Ocean Front Grand
    • Stayed 4 nights
    • Submitted from a mobile device

    it doesn't have ice machines

    it's convinient and comfortable

    Stayed in July 2025

  • Reviewed: August 15, 2025

    9.0
    A nice stay
    • Leisure trip
    • Couple
    • Jungle View Grand
    • Stayed 4 nights
    • Submitted from a mobile device

    There was no possibility of choosing the temperature of water in our shower. The faucet of the bathroom sink was really uncomfortable to be used. Breakfast was included, but you should pay a tip to the waiters anyhow (15 to 20%)

    Swimming pool(s), with a view on the ocean, is(are) wonderful. Bed was very comfortable. Room was very clean.

    Stayed in August 2025

  • Reviewed: August 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Ocean Front Grand
    • Stayed 5 nights
    • Submitted from a mobile device

    During one of the days there were construction works in the hotel to which we didnt get any good response except "it is what it is". The hotel allows external people to use the facilities which create a bit more crowd in the pool area and prevents the tranquil vibe. The service from the bar/restaurant is a bit slow.

    The design of the hotel is perfect, the view from the room is superb. You can rent shnorkel equipment and dive in the very nice sea entrance they have straight from the hotel. The restaurant has good options through the day and its right by the pool for a very decent price. There were always shaded seats by the pool which is not trivial.

    Stayed in August 2025

  • Reviewed: May 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Ocean Front Grand
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms weren’t really clean. When we arrived we asked the staff to change the mattress covers because it had big spots on it. Some of the staff at the reception wasn’t really friendly.

    Me and my wife were there on our honeymoon. There aren’t many rooms in the hotel so it has i chill vibe. The sea view from the room was amazing. The pool was great to chill at. Better to have a car because of the distance from the main area.

    Stayed in May 2025

  • Reviewed: May 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Ocean Front Grand
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is poor Not a buffet

    Big room, clean

    Stayed in May 2025

  • Reviewed: April 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Jungle View Grand
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is not that great, although it's just a 10 minutes drive from the town it still a taxi drive away and not a walking distance

    The staff is friendly and helped us book a snorkeling trip easily and in a good price The pools are amazing and beautiful The room is very nice and quiet.

    Stayed in April 2025

  • Reviewed: March 21, 2025

    7.0
    Nice, but not amazing ... especially for the price
    • Leisure trip
    • Solo traveler
    • Ocean Front Grand
    • Stayed 4 nights

    It was VERY loud! More of a party vibe than I was expecting. Also, for the price, I was surprised that everything was an extra cost.

    I loved the ocean view from the room, and access to the ocean. staff was very friendly and helpful

    Stayed in March 2025

  • Reviewed: March 12, 2025

    9.0
    It would’ve been nice to have a cancellation. But such was not the case for us. I would give 6/10 for value.
    • Leisure trip
    • Couple
    • Jungle View Grand
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a bit far from town so you would need a taxi to go into town. Also, it would’ve been nice to have the second restaurant open.

    Beautifully situated, right by the water. Put on your snorkelling gear, slip into the bay and you’re ready to explore. There is no sandy Beach. The restaurant on site was delicious and reasonably priced.

    Stayed in February 2025

  • Reviewed: March 7, 2025

    9.0
    We enjoyed our stay and if we return to Cozumel would stay here again!
    • Leisure trip
    • Couple
    • Ocean Front Grand
    • Stayed 8 nights
    • Submitted from a mobile device

    Unfortunately there was a women’s conference for three days and it was loud and crowded. Not the quiet relaxed feel that was advertised.

    Right on the ocean with very good access for snorkeling. My husband and I really enjoyed the Spa as well. We loved having the restaurant in the hotel and the food and wait staff were fantastic!

    Stayed in February 2025

  • Reviewed: February 16, 2025

    9.0
    Trendy hotel in front of the sea!
    • Leisure trip
    • Couple
    • Ocean Front Grand
    • Stayed 2 nights

    The staff at check in desk, the breakfast

    The location, the pools, the jacuzzi overlooking the sea, the hotel style

    Stayed in February 2025

  • Reviewed: February 13, 2025

    8.0
    Wonderful but interrupted by Body Talk!
    • Leisure trip
    • Couple
    • Ocean Front Grand
    • Stayed 7 nights
    • Submitted from a mobile device

    The conference

    Oceanfront- snorkling

    Stayed in February 2025

  • Reviewed: February 1, 2025

    9.0
    If you love snorkeling and the sun, this is the place for you
    • Leisure trip
    • Solo traveler
    • Jungle View Grand
    • Stayed 2 nights
    • Submitted from a mobile device

    I honestly like everything from the food to the room.

    Stayed in January 2025

  • Reviewed: January 13, 2025

    9.0
    Stunning view
    • Leisure trip
    • Couple
    • Ocean Front Grand
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast lacks variety, especially for this level of hotel

    The location and the view was fantastic, watching the sunset there was a great experience.

    Stayed in January 2025

  • Reviewed: January 11, 2025

    8.0
    Lovely hotel
    • Leisure trip
    • Family with young children
    • Ocean Front Grand
    • Stayed 4 nights
    • Submitted from a mobile device

    As it is rated as 5 star I believe you should provide slippers and extra towels for hair. The buffet breakfast and other meals lovely but let down by lots of plates and cups having cracks/chips in them. Also not enough soft drink options. Providing fresh coconut water would be a bonus. Finally it is listed as adults only however there were children in the dining area.

    Hotel lovely, room size, bathroom, balcony amazing. Very clean. Lovely bed and pillows. Great bathroom products. Good selection of vegetarian and dairy free milk etc.

    Stayed in January 2025

  • Reviewed: December 23, 2024

    8.0
    Worth it
    • Leisure trip
    • Group
    • Ocean Front Grand
    • Stayed 4 nights
    • Submitted from a mobile device

    Food has always been just okay

    Staff, location and vibe

    Stayed in December 2024

  • Reviewed: December 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Ocean Front Grand
    • Stayed 5 nights
    • Submitted from a mobile device

    Upon checking out they claimed something was missing from the room. We had to go and show them everything was there. Checking in & out took a long time, wasn’t aware of the rooftop until later in our stay, apart from all this was excellent

    Beautiful hotel, great food and really comfortable room to sleep in

    Stayed in December 2024

  • Reviewed: November 30, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Jungle View Grand
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was a joke. We wait 45 minutes for piece of omelet and when we ask for a bread with batter they tell us they don’t have batter,but guests in the restaurant with no breakfast included get all this things because they pay straight to the restaurant

    Great room big and comfortable,clean and nice view

    Stayed in November 2024

Showing 1 - 25

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