Windows need to be better sound proof, since it's located next to a busy avenue during night time.

Very good location. Very nice Boutique Hotel

Stayed in March 2026

Everytjing Staff Location Clean n comfortable

Stayed in February 2026

Great staff, friendly and helpful.

Stayed in February 2026

Decoration is a bit overwhelming but it's comfortable room

Staff is nice, could find everything I needed for a short stay

Stayed in December 2025

There were no traditional plug sockets near the bed, they were only USB ports which we didn't have. Breakfast ran out pretty fast and the staff struggled to replenish it properly, especially on the day a tour bus took over the breakfast hall. The netflix had a restriction on it so despite advertising it, it didn't work. You can hear a lot of the traffic noise from the road. All of these were minor points and I would stay here again but they are worth mentioning.

The staff were friendly, the room was well cleaned each day and had everything you needed. The location was good. The breakfast had a good range of food on offer and there was a 24hr help desk. The Aircon worked well. Overall a very good stay

Stayed in October 2025

The breakfast could be better.

Great location

Stayed in October 2025

Netflix didn't work and the stuff couldn't turn it on for three days.

Tasty breakfasts.

Stayed in October 2025

All very nice

Very nice but, room should has fridge

Stayed in September 2025

The decor and atmosphere was delightful. Everybody was always friendly and helpful. We had a wonderful stay and would definitely stay there again.

Stayed in June 2025

nothing I can't think of, it was a nice stay.

I liked the nice avant garde design, staff was very friendly and helpful, and breakfast was very good.

Stayed in April 2025

The cleaning of the rooms could be improved and the hotel could invest in anti-noise windows, also the hotel could provide water for each room, at least two small bottles.

The eclectic style of the hotel and the wonderful staff. This hotel has such amazing people working there. Also, the breakfast is delicious. Congrats to Mrs. Sofi.

Stayed in February 2025

The only very minor thing was that the carpet in the hallway looks a little worn. Really inconsequential.

After a long hectic day, this was a very nice place to find refuge for the night. Staff was friendly and helpful. There isn't a lot of onsite parking, but it worked well for me. The breakfast buffet was good for hotel breakfast. With a dog park just a couple blocks away, the hotel and location were dog friendly.

Stayed in December 2024

- Although location is good, during the night the street in front of the hotel is full with prostitutes. Don't walk around the hotel after 10pm. - One cleaning maid stole my makeup. I informed the reception and they apologized but they didn't refund me. - The breakfast is bad, not worth it. - the pillows are super uncomfortable, they need to change them.

- Location is good (but don't walk during the evening/night) - They clean the rooms & bring fresh towels every day - The rooms were spacious

Stayed in November 2024

They didn’t clean my room. In fact, yesterday I asked the cleaning crew if they could come in an hour as I was about to head out. Once I got to my room, they didn’t come and clean it. Also, the hotel’s location was not as convenient as I had thought. It took like a good 20 min walk to get to Paseo de la Reforma and Zona Rosa. Lastly, they had such a small desk. I could barely fit in my computer

The staff. Very helpful, atte rice and personable

Stayed in November 2024

They forgot to clean my room one day. At night the area is full of prostitution.

Centrail. Quirky. Comfortable bed!

Stayed in October 2024

Walls are too thin, was able to hear the people in the room next door having loud sex.

The aesthetic and location were my favorite.

Stayed in March 2024

Was hard to find the front desk Really expensive Not as many TV channels as I expect from the price

Nice bathrooms and shower I had a problem with the soap dispensation and they solve it really fast Really clean Free water and popcorn! A beautiful view

Stayed in November 2023

Noisy area

Very friendly staff, use of bikes free to guests.

Stayed in November 2023

The complementary breakfast is only a toast with butter and coffee/juice, and only on the first morning upon arrival. This is hardly a benefit, and think it's practically false advertisement just to be able to put it as a perk. Additionally, the fact that it's only available on the first morning was never communicated to us upon check in -- the manager did invite us to to receive in on day 2, after we followed up.

Startling lobby and reception area - a combination of golden age of cinema experience with posters and memorabilia & luxury repair shop with glorious vintage cars and scooters. The staff was courteous and helpful. The room was clean, fresh, and of decent size. The neighborhood is sufficiently close to the main sites, and within biking distance from the majority of my desired destinations.

Stayed in October 2023

The food was really spicy!

Breakfast was interesting as the sizes of the letters on the printed menu for the dish name and dish description were really tiny.... the free breakfast was really simple but not so filling!

Stayed in June 2023

Nearly everything about the hotel was close to perfect but only 3 things for improvement for the management team in our opinion: 1. I wish they gave 2 slices of bread during breakfast instead of 1 as bread is cheap (small suggestion) 2. They need to work with Booking.com to update their information as the pet fee is apparently incorrect 3. The first room we were put into was not clean and had something bite me at night. However the receptionist was quick to resolve the issue. They put us in a different room on another floor and in the 2nd night during my stay, I finally had a good night sleep with no issue.

A very beautiful and artsy high end dog-friendly hotel with an Asian flare. As an interior designer, I thoroughly enjoyed taking photos of the design of the hotel. Loved the onsite carpark as it was super handy and secure. The decorations in the lobby was gorgeous and I loved the look of their restaurant. The bedroom had a decent size bed & bathroom space. The staffs were polite and helpful. I could tell they enjoy & are proud to work there. Love the black & red colour palette. For my birthday I plan to stay at their suite in the future.

Stayed in August 2023

The continental Breakfast

The beds were very comfortable.

Stayed in August 2023

our room was street-facing so it was loud. I was a little disappointed because i asked for a quiet room and the hotel was minimally populated so I'm not sure why the request wasn't honored with plenty of empty rooms. the AC wasn't easily working (maybe the batteries were dying?) so it was hard to moderate the temp in the room. breakfast is continental and relegated to 1 cup of coffee, which is strange for a free breakfast in the city -- we're used to more full breakfast or at least more coffee. and finally -- this street location is well known for "ladies of the night" so if you don't want to see that part of the city or explain to your kids what the ladies are doing... you might want a different hotel.

the decor of the hotel is funky and whimsical! and the location is great -- right on the edge of San Raphael and a few blocks from Reforma. the pillows were super comfortable too and the shower is very nice (maybe improved from past reviews). the servers in the restaurant were wonderfully kind and made us feel really welcome!

Stayed in July 2023

Pillows were not OK nor comfortable

Everything was ok, building, rooms

Stayed in May 2023