Bathroom door was rubbing with the fool transition

Location, Location, Location

Stayed in April 2024

Bottle water is mini size. Nothing in mini bar though there’s a menu for it there.

This hotel has a good location. The restaurants are great.

Stayed in April 2024

Lack of fridge

Location & comfort

Stayed in April 2024

Everything

Stayed in April 2024

The hotel is MASSIVE so after my early morning arrival, I wasn't a fan of the four mile (exaggerated, yes) walk to my room. And woe betide if you forget something and have to go back.... I suppose you get your steps in.

Breakfast included a wide variety of fresh fruit, juices, cereals, pastries, cooked food and despite having lots of guests, I felt well looked after each day. I also liked that breakfast segued into lunch, being served until noon daily.

Stayed in March 2024

The hotel has been built for more than 50 years and may give the impression of being old-fashioned to some people, but the value of this hotel far exceeds that.

The design is different from other hotels, with an entrance featuring a pond with artificial waves and a mixture of pink and yellow objects. I was impressed by how friendly all the staff were and how they worked while maintaining an appropriate distance. Established in 1968, it has already been built for more than 50 years, so although it looks old, I didn't really notice it as maintenance was always being done.

Stayed in January 2024

Wish it had a spa but there’s many in the area to choose from!

It’s at a great intersection so you are steps away from Parc Gandhi (great for runners), and also a short bike ride or Uber away to condessa. And if you choose to stay in Polanco you are in a quiet area and can walk anywhere. The hotel is super chic, the amenities were great (I used the gym, the pool, and the fifth floor executive lounge). Everyone treats you so kindly and helpfully. The beds were so comfortable and the water pressure is good and gets very hot.

Stayed in March 2024

Swimming pool not cleaned

Service, location, restaurants

Stayed in March 2024

The buffet breakfast was very varied and everything available was delicious. The fruit was very fresh. The rooms are very spacious and in excellent condition. The staff is very friendly and always willing to help. There is a wide variety of restaurants nearby, all of excellent quality.

Stayed in January 2024

The bathroom needs more light it was very dim.

The location is great, the room was very clean.

Stayed in February 2024

the hotel is not centrally located but is walkable to the main attractions.

The room is very spacious, the bathroom has all the amenities and a very large shower. The room was in the shade so we could not enjoy the bright weather but it kept the room cool.

Stayed in March 2024

Some might find bedrooms dated but we liked the authenticity and the bathroom was very modern. Far from the historic centre (but close to beautiful Chapultepec park and several excellent museums. )

Really interesting funky hotel built for 1968 Olympics with interesting architecture. Lovely central garden with a pool which is the perfect oasis from the busy city. Has several restaurants ( although expensive and a bit sterile) and the breakfast was fantastic ( included on our room rate). Huge (700 rooms) but very well run and never felt crowded despite being full

Stayed in March 2024

It’s quite an immense layout, so walking time to your room can be lengthy. The doors to the rooms have a lot of gap at the top and latch side. This lets in a lot of hallway light all night and makes for a bit of noise when folks are outside.

They have very nice restaurants in the complex. My garden view room had no traffic noise - only the songs of birds! The coffee shop in the lobby area is also spacious and well-stocked.

Stayed in February 2024

Asked for 2 days to get the mini bar fixed ,then it finally happenend

Breakfasts were excellent . Very good choices

Stayed in March 2024

Breakfast is amazing!

Stayed in February 2024

Breakfast just okay! A long ways to your room - the place is huge!

Classic and timeless facility. Several restaurant choices!

Stayed in February 2024

Room: Sound insulation leaves a lot to be desired. I stayed in a room facing the street. Noise from the street can easily be heard as can voices and water flows from the next room and the hallway. As in all hotels, there are occasional noisy people passing late at night and even some loud staff. Details: the towel rack in the bathroom is old and broken. Light switches in the room are oddly configured, and not practical. Pool: The water temperature is way too warm for a real swim, and not refreshing during the warm hours of the day (in January!). It closes at 7:00 pm, just when tourists return from activities and would love to dive in. There is scarce staff attendance during the day around the pool. Broken glass and cigarette butts were left right by the pool for at least two hours before anyone picked them up.

This hotel is grand in many aspects, and its architecture is warm, lively, and comfortable. Overall, it feels like a five-star, but some things could be improved to make it a real five-star experience (see below). It is located in a safe and quiet neighborhood, and if you intend to visit some art and archeology museums, they are within walking distance. However, it is difficult to get around CDMX in public transportation, esp. since the nearest subway stop is closed for renovation for a whole year. Buses are confusing and metro buses (an 8 min walk to station Gandhi) can get very busy. Uber is your best bet (and affordable, inc. to/from the airport). There are very few eating options directly outside the hotel. But you can walk about 20 minutes to the restaurant area, for example on C. Río Lerma. The rooms are super spacious, even oversized like everything here. So an average person like myself feels a bit like Gulliver – it’s fun. The fittings are in very good condition and have a 1960s vintage design aspect. Sleep quality: The bed was great and the blackout curtains too, but poor sound insulation spoils the fun. Breakfast is enormous, including fully cooked fare. Don’t expect fresh vegetables and as anywhere in Mexico, be careful of green leaves and berries if you have a weak stomach. Is it worth including it in the room rate in advance? Only if you can eat a full meal in the morning. The hotel has a (rare) rectangular pool, big enough to swim laps in, and this one is set in a beautiful garden (but note some issues below). There is likely better value for $ in CDMX but if you're looking for good modern architecture, this is for you.

Stayed in January 2024

They had to fix the shower’s water pressure on the first day.

The hotel is an iconic example of modern architecture by Mexican architect Legorreta in collaboration with Barragan. The public areas like the garden and pool are beautifully done. And the pink sculptural wall in the facade was done by Mathias Goeritz. The hotel is very well kept and the staff is very friendly and welcoming.

Stayed in February 2024

Wonderful architecture, spacious, stylish

Stayed in November 2023

Great but expensive!

Stayed in January 2024

As other Camino Real hotels in Mexico, definitely overpriced for what you get, If you are a family might be worth it to look at rental appartments.

Nice large rooms with a sweet balcony. Nice outdoor heated pool. Well-equipped gym. Buffet breakfast was also full of nice food. Location next to Chapultepec is definitely a big plus

Stayed in December 2023

Breakfast was not my favorite thing. There are a lot of noises coming from the rooms next to.. noises of running water

Room was very cleaned. Location is perfect. Comfortable and spacious All facilities available at the hotel

Stayed in December 2023

Old carpets and furniture

Location

Stayed in January 2024

The best!!! It was clean and so beautiful

Stayed in January 2024