The menu at the restaurant was not very interesting .

Location, elegant decoration, helpful and polite staff, comfortable bed.

Stayed in April 2024

Location, luxury rooms, amazing staff

An amazing experience. A beautiful boutique hotel with the kindness staff. Many thanks to Edwin and Fidel for ensuring our visit was exceptional. Perfect location. Great roof top restaurant.

Stayed in April 2024

We were a group of 5 friends and, because this hotel has no lobby area, found it difficult to find a place to gather other than the restaurant. Also, there was a terrible, foul sewage smell in our room the last 24 hours of our stay. I had hoped management would follow up with me about this since we did notify them.

What a lovely hotel in the heart of SMA. It was simply perfect. A very understated elegance prevailed with splashes of luxury here and there.

Stayed in February 2024

The only problem is that the lighting in the room was very dark, we had to use a flashlight to see, especially in the wardrobes. The room was on 1st floor that made the room cold and dark. Would stay again only if room is available on second floor where you can get some sun and lighting.

The hotel rooms, staff are excellent as well as the location.

Stayed in February 2024

Nothing.

Everything: location, rooms, breakfast, people, design. Rooms were very quiet and romantic. Beds were turned down every evening. Breakfast offered delicious Mexican food options and good coffee. We also enjoyed the rooftop. It offered good food, with wine pairings and great cocktails.

Stayed in February 2024

Nothing- it is wonderful.

Rooms are beautiful, tasteful, very clean and spacious.

Stayed in January 2024

Few windows in rooms

Location, lovely roof top restaurant/ bar

Stayed in December 2023

the breakfast was just okay… for the price the hotel charges per night they should offer a buffet breakfast or better selections. They didn’t have juice one day … unacceptable since you can walk to the market in a few minutes to buy oranges. The coffee should be unlimited too. My cousins stayed at Hotel Madi around the corner and their breakfast looked fantastic with fresh fruit and plentiful. I ordered an egg dish that was very spicy and when I asked for tortillas (a Mexican staple every where) they looked at me weird and then brought the hardest tortillas that I have ever eaten.

great room in a great location … the On/Off fireplace is nice too.

Stayed in November 2023

The key was cumbersome to turn in the room door.

Best location in the city. Walk to amazing restaurants, shopping, sight seeing, and artist gallerias. Safe. Secure. Best rooftop views, including sunset and overlooking the plaza with 8 churches in view. Remarkable designer renovation of a historic building. Absolutely quiet. Sparkling clean. Elegant. Luxurious. Feels royal. Wonderful chef-level breakfast, dinner, desserts, and drinks. Helpful and friendly staff. Exquisitely decorated rooms with handmade Moroccan textiles. Comfy bed with pristine linens. Huge spa-like bath. Boutique in every sense. A truly curated experience. Amazing value for this level of personal service and perfection.

Stayed in November 2023

Nothing

Loved the ambience, cleanliness, exceptional friendly and accommodating staff.

Stayed in October 2023

Pillows, I forgot to ask and they were too big… and it was a bit complicated to leave the car to the valet parking, busy traffic at arrival time.

Confortable, clean and good food.

Stayed in September 2023

Staff at the rooftop was not as attentive as the breakfast staff.

Beautiful, clean , friendly staff. The staff at the front desk were very helpful.

Stayed in July 2023

Interior of the hotel was beautiful. The rooftop restaurant had amazing views and excellent food. The staff was professional, yet friendly, and very accommodating.

Stayed in July 2023

Magnificent property and staff.

Stayed in March 2023

We went with another couple. We stayed in the upgraded, more expensive room. Our friends payed almost $200.00 American dollars less and their room was basically exactly the same as ours but they were on the first level, we were on the second floor???

Was impressed that we were able to order off the menu, no buffet boring food!

Stayed in February 2023

there was not one single thing I didn’t like

I loved everything about the beautiful place !

Stayed in March 2023

absolutely nothing-it’s perfect

Every single aspect of the hotel was top notch. The staff was amazing, the rooms were stunning, the rooftop restaurant had the best views I’ve ever seen, and the location was steps to the square. This is a 5 star hotel!!

Stayed in February 2023

The hotel was beautiful, the room was great and the staff was very friendly and informative. it was a great location right around the corner from the main square and walking distance to everything

Stayed in February 2023

Nothing

A beautifully restored property in central SMA that was both comfortable and aesthetically pleasing. The attention to detail was impressive - a super comfortable bed, spotless and a modern bathroom and appliances (including a TV with US network stations).

Stayed in February 2023

everything

Stayed in February 2023

Poorly lit rooms, slow breakfast, pricey.

Excellent location, service, and view from terrace. Good beds, towels, and bathrooms.

Stayed in January 2023

Nothing

Everything

Stayed in January 2023

sometimes you hear the bell from the church that might wake you up in the morning. also there are birds chipping as well

The room is spacious and beautiful. location is so convenient

Stayed in November 2022

We left the hotel very early in the morning. A small thing like coffee was missing.

everything.

Stayed in November 2022