Nothing

This place was perfect and the folks who work at Casa Ceiba are top notch. The views from the rooms and property are great and it is located in a very quiet area which is important to us. It is a small, initimate hotel and being adults only is a real added bonus. From the moment we walked in the front door to when we left they treated us like family. :) Vanessa and Paulina work the front and are so warm and friendly. Whatever you need, they will do their very best to accommodate you. The food in the restaurant is excellent and Mario is a master bartender ;) I hardly ever drink cocktails, but I couldn't pass his up! Our server, Ludo, was full of interesting info about the area and Mexican history. We also met the night man who was wonderful to chat with over our morning coffee! The AC in our room worked well which was welcome. We throughly enjoyed our stay at Casa Ceiba and would love to return next time we are in the Hualtulco area. Thanks guys.

Stayed in April 2024

Access roads and location. You will need a ride for everything

It has beautiful views, it is super neat and clean, and staff is dedicated and friendly

Stayed in May 2024

Nothing really. Everything was great.

The Hotel and amenities exceeded my expectations. The view of the ocean from the room was spectacular. The Staff was super friendly and caring.

Stayed in March 2024

The internet in the room was not working well.

The view and the staff.

Stayed in April 2024

The internet is not the strongest. If you have to take a video call for work, that might be a challenge. The water from the shower was not always hot.

Casa Ceiba is a real Oasis were you can relax and enjoy your holidays to a maximum. The breathtaking views of the sea and the pool are stunning. We had an amazing time here. The lemon tart at breakfast was very delicious and the staff went over and beyond to take care of anything we asked for. We even got some kits that included tents for the beach which allowed us to go to the remote beach just beneath the hotel. I will definitely come back!!!!

Stayed in March 2024

Nothing

The property was beautiful, great views, rooms spread out where no matter your location, felt private. Spacious rooms and comfortable beds! Amazing bartenders and super friendly staff. We will be back.

Stayed in April 2024

No complaints.

The stay was beautiful with beautiful views. The staff treated us very excellent. Vanessa which I did not ask her position, I think she might of told my wife she was the head chef and manger was very helpful with information recommendations and was so very nice.

Stayed in March 2024

The walk to the beach is a little tricky but at the same time a reminder that you are in the tropics close to a jungle!

This is a nice place because of the wonderful view, the nice rooms and the great food. But what makes it outstanding are the people working here !! The gardener , cleaning lady , waiter,bartender ,chef, receptionist,manager and the owner all makes this in to an absolutely wonderful place to stay at!! Helpful, happy and professional in a very, very comfortable way! This is a place to escape the rest of the world and just relax!

Stayed in March 2024

The service of food and drinks takes a bit. If you are used to fast service don’t stay here. The staff takes their time to make sure what they give to the client is great.

Very clean , luxurious house. Staff is professional and very helpful.

Stayed in March 2024

Could use more basic Mex meals.

The staff, location and service.

Stayed in February 2024

Access to the beach has been blocked by a newer hotel built on the beach and their staff are not so accommodating. There is still a way to get to it but a bit of a trek. Hopefully Casa Ceiba will gain access again, perhaps with government help. There are other amazing deserted pristine beaches a short hike away.

Beautiful accommodations and view. Exceptional staff and service. Great pool. Overall one of the nicest places I’ve ever stayed.

Stayed in March 2024

Magical place on a hill overlooking a small bay. The staff was superb, friendly & accommodating from the concierge to the cleaning crew. Rooms are large, beds very comfortable & the pool is lively. Located near great beaches & not far from Crucecita, charming old town. Highly recommend!

Stayed in February 2024

I wouldn't say I didn't like this but a couple of things to be aware of. Make sure you have your confirmation from booking dot com about your rate. There was a little confusion when we checked in but the rate booked well in advance on this site was honored. The staff was good about getting that sorted out. As far as the included breakfast, make sure you understand that's pastries, a fruit plate with a bit of yogurt and granola and coffee and juice. If you want something more substantial you pay for it off the restaurant menu. The food at the hotel restaurant is OK. Some things good, a couple of things ordered not as much.

What we liked about Casa Ceiba is that the staff was extremely friendly, welcoming, hard-working, and dedicated to our comfort and making it the most positive experience possible. The grounds of the hotel are pretty with flowers and palm trees and the architecture you might expect from a boutique hotel in Mexico. The pool is nice and the staff at the bar makes excellent drinks. The rooms are clean, tastefully decorated and the showers have hot water with good water pressure. The location is quiet which is nice and it is approximately 15 minutes by car to the center of La Crucecita.

Stayed in February 2024

We loved this hotel, friendly staff, beautiful view, spacious rooms, great cocktails and food. We will be coming back again

Stayed in February 2024

Even though they made it clear it was fruit in the morning that never changed the entire 14 days we were there. The lunch and supper menu is good but the portions will leave you hungry for more. The room chairs that they have on the patios are not very comfortable but since we are in our mid-sixties they might be comfortable for someone younger. Being Canadian we like our coffee a lot and the coffee at Casa Ceiba is probably a 3 or 4 out of 10 and never hot enough. We think this could easily be fixed. You can get a Americano that is much better but that will cost you $45 Peso a coffee. The drinks that we had at the bar were excellent but a little pricy compared to in town.

We loved our stay at Casa Ceiba. The staff are incredible and most speak English quite well and being in Mexico it is expected that we speak Spanish but having staff being able to speak English was so nice. The grounds are clean and well kept and the pool was amazing. The rooms are clean and comfortable and well laid out. The drinks at the bar are amazingly too good...lol The beaches are close with a little bit of a walk and the trails going down to the beach are not for anyone that has any disability.

Stayed in February 2024

Even though we had a room with private pool, we did not use it much as it was not as private as expected. While Casa Ceiba has no beach access, there are beautiful beaches just a 10 minute walk away (playa Arena; we had the entire beach to ourselves).

Exceptional views, beautiful setting and (super clean) quiet grounds. Only a 15 minute car ride into La Crucecita. Breakfast was small, but enough (exceptional presentation). Beautiful sunrises. Restaurant serves amazing food while enjoying the stunning views. Staff very attentive wanting to make your stay exceptional. Loved the infinity pool.

Stayed in January 2024

Continental breakfast was small and could be changed up day to day.

Very nicely appointed, clean, great view.

Stayed in January 2024

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Stayed in May 2024

There are no comments available for this review

Stayed in February 2024