Small lobby , personal for breakfast

Room , location

Stayed in August 2023

Temperature control was an issue: either it was too hot or too cold. Fixing that would make it PERFECT.

Location, having staff to assist with issues, room size.

Stayed in July 2023

Air conditioner controls were weird. It was very cold. could not change the temps.

Decent, good breakfast. Great, quiet location. Great staff, very helpful

Stayed in July 2023

Improve breakfast menu

Courteous staff and having good facility. Located in a clam place

Stayed in June 2023

Clean in general except the couches. The A/C in my room was dead. Free breakfast was really simple

Nice place, clean, I liked it. Personnel is nice and kind. Well located

Stayed in July 2023

Location was perfect for what we were doing on our trip. We felt safe. Staff was great. Breakfast were very good. Rooms were comfortable. Highly recommend getting recommendations for things to do from the morning cook, he sent us on some amazing adventures, he’s also the go to guy for getting tickets to soccer games. My three sons and I had a great time.

Stayed in May 2023

The light in the master bedroom, could be a little bit better!!

My honest and sincere thanks to all staff, very helpful and friendly, but specially I want to mention Arturo, he made our stay really special!!!

Stayed in May 2023

Some building technology made noise although e.g. ventilation was quiet.

Nice modern building, spacious suites.

Stayed in April 2023

We couldn’t open the windows, but I guess it is like that in most hotel.

The staff was very nice. Breakfast options excellent.

Stayed in October 2022

nothing

room

Stayed in September 2022

Some nights were very noisy, it sound like a machine. The towels were very old, they need to change it and the toilet seat was also old and small

Location and facility

Stayed in July 2022

Despite the good location, not too many places to eat nearby. Also, the actual bedroom within the suite, might use additional lighting but it was fine anyway.

First of all, the hotel seems quite new. Although small and boutique-like, the suites are quite big indeed. The location is awesome and it has security so felt safe all the time. Internet was super fast. The breakfast was nice and the guy in charge even made me some waffles. More importantly, the staff at the reception desk was incredible. All the ladies there were always patient and ready to help. I am sure I'll be back here if travelling again to Mexico City.

Stayed in July 2022

food could be better

great location

Stayed in June 2022

Blackout shades where perfect, very comfy beds and the sounds where blocked ion the room, the TVs have enough channels and the kitchenware is all that you need for a quick meal, head a great time and location.

Stayed in May 2022

attention from the personal can improve and the gym is not good at all.

a very good location. Near to Chapultepec Forest, you can walk to the Anthropology museum. is an amazing place. the room is incredible, it has a kitchen so you can buy things to cook at night or morning (not for sophisticated dishes)

Stayed in April 2022

towels

Spacios room

Stayed in February 2022

There are no windows. I was hot at night. I like to sleep in a cold environment. It was cold outside but inside was hot and AC did not work very well.

breakfast was good, and reception friendly. Parking available. also nice kitchen

Stayed in February 2022

nothing

everything was perfect. big room, clean, well maintained. awesome breakfast and staff.

Stayed in January 2022

El personal extremadamente amable, una maravilla!

Stayed in December 2021

There were times when we would have preferred to make a quick meal in the suite versus going out again after a day of sightseeing. The "kitchen" however was not workable - even for simple meals - only one large burner was working and we had to ask for a coffeemaker. It was difficult to wash a few dishes in the small sink without a stopper and the total plates, cups and cutlery provided (however ok for us) would not fill a quarter of the large dishwasher. Not that we would have used this appliance since it topples forward when you open the door. No dishwasher soap provided either.

The location was absolutely perfect for our needs, quiet and away from most city noise while still very close to some interesting areas for visitors. We like to walk and were able to find many good restaurants in close proximity. The 2-bedroom suite was very roomy (for 3 adults) and has ample storage. The beds are wonderful! The staff is very friendly and helpful.

Stayed in December 2021

Breakfast is same everyday and very limited. Not tasty

Location, friendly staff specially Diego, he went out of his way to treat us perfect

Stayed in November 2021

a bit on the expensive side, but given everything it was worth it I think.

Location, facilities, staff! Everything was awesome.

Stayed in August 2021

You can hear the furniture move in the living room in the above unit...thankfully didn't carry into the bedroom. It's not in the heart of Polanco....we didn't mind short uber rides or a walk.

We stayed for 6 nights and worked remotely. We were worried about the strength of wifi to support remote conf calls for 2 people but it worked out fine, no issues. No noises heard in the bedroom. Staff was helpful. Location is very practical and safe...close by you have all the esencials, such as multiple cafes, vegan/veggeterian place, many restaurants, fast cab away from central polanco and other areas, Oxxo across the street. WeWork was just 4 min walk. 1 bedroom suite worked well for a couple working remotely. Clean, safe, quite, good wifi and easy access to everything you need.

Stayed in November 2021

The location and the personel, was agreat experience

Stayed in September 2021