Avenida Miguel Alema 6064, Guadalupe, 67138 Monterrey, Mexico
#23 of 141 hotels in Monterrey
Guests' ChoiceBased on 81 hotel reviews
8.9Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.8
Staff
9.2
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 11 May 2024
Adela
United StatesNo I house restaurant
Clean friendly service , location
Stayed in March 2024
Reviewed: 14 November 2023
Jonathan
Mexicoon saturday 11st, pool was not warm enough
Location, service and facilities.
Stayed in November 2023
Reviewed: 30 October 2023
Hibler
United StatesExcellent , modern, secure, very clean, helpful staff.
Stayed in October 2023
Reviewed: 29 October 2023
Leopoldo
MexicoThe place was pretty comfortable, having a Walmart close to it, a few restaurants and the overall location was quite accessible.
Stayed in September 2023
Reviewed: 4 July 2023
Md
MexicoThe pool is small
The breakfast was very good
Stayed in July 2023
Reviewed: 26 June 2023
Gutierrez
United StatesI had room 313 and the television was not working properly. The maintenance man even changed out the TV but that did not fix the problem. The internet cable or modem for TV set needs be repaired.
Staff was really attentive and responded quickly to my needs.
Stayed in June 2023
Reviewed: 13 June 2023
Veronica
United StatesNothing
Welcoming, inviting, super clean, etc.
Stayed in June 2023
Reviewed: 13 March 2023
Jesus
United StatesEverything
Stayed in March 2023
Reviewed: 27 February 2023
Jesus
United StatesExcelent
Stayed in February 2023
Reviewed: 10 January 2023
Sergio
United StatesI didn't know about the shuttle service.
Rooms were very comfortable,breakfast was great.
Stayed in January 2023
Reviewed: 20 December 2022
Carmona
United StatesI wished it had a view of the saddle mountain.
comfortable and unpretentious
Stayed in December 2022
Reviewed: 11 October 2022
Jose
United StatesThe mattress on one of the sides, the springs were already bad, you can hear the springs popping. The room needs a microwave. They have the AC under a table and added like a funnel for the air to come up over the table and that funnel make the AC really loud, I have seen other reviews about it and all the plugs are on one side of the room, nothing on the other side, for example on the other side of the bed, you can't charge your electronics.
Good room size, awesome personnel, good security features, awesome location.
Stayed in October 2022
Reviewed: 28 September 2022
Nisuke
MexicoThe carpet at the beginning of the room didn’t have a sponge underneath, so it felt hard because it was in direct contact with cement floor
I liked the location. It was very close to the venue we were attending. The room was very nice and comfy, and the air conditioner was great
Stayed in September 2022
Reviewed: 2 August 2022
John
United StatesThe price. A little too steep for that area. The other hotels around there, although not as nice, much more affordable, and times are tough right now
The location, the cleanliness, the staff, the exercise room
Stayed in June 2022
Reviewed: 25 July 2022
Angela
United StatesEverything was really good
We didn’t get to try the breakfast because they never told us it was not included with a reservation but I bet it was good
Stayed in July 2022
Reviewed: 17 June 2022
Rafael
United StatesNo microwave in the bedrooms. Water goes outside the shower and floor gets very slippery. Showers are dangerous.
Parking is convenient, Staff is great, breakfast is delicious, building and rooms are clean. This is our second time staying here. This time the AC did not blow as cold, and fridge was not cooling. Maintenance rushed and brought us another working fridge. I wish they had a microwave in the room and better showers.Over all our stay was great.
Stayed in June 2022
Reviewed: 21 April 2022
Laura
Mexicono
Fantastic
Stayed in April 2022
Reviewed: 21 March 2022
Guadalupe
United StatesNone
Everything
Stayed in March 2022
Reviewed: 26 November 2021
Daniella
Mexicona
Clean and with all the food services
Stayed in November 2021
Reviewed: 11 November 2021
Emely
MexicoI like the service in the restaurant and the food
Stayed in November 2021
Reviewed: 2 March 2024
Juan
United StatesNot clean at all smells like only building
Not much to like defiantly not clean at all
Stayed in March 2024
Reviewed: 6 February 2024
Alexia
United StatesCleanliness
Stayed in January 2024
Reviewed: 11 January 2024
Alexia
United StatesThere are some food places nearby but not a lot of options. And breakfast was only included 1 day.
The indoor pool and the cleanliness of the rooms. The quick response when we ran out of toilet paper in our room.
Stayed in January 2024
Reviewed: 13 November 2023
Fernando
MexicoAC didn't work (both controller and unit). Nightstand & desk lights didn't turn on. Bathroom and closet plugs didn't work. Beds only had two sheets, needed to ask for an additional blanket at the desk. Bathroom show tiles not fully clean (salt buildup) and shower head had incrustés salt marks. Carpet had several dirty spots
Staff was very polite. Pillows were comfortable enough
Stayed in November 2023
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