Service at the Phone Bar.

We love old hotels. With that said, the bathroom could be updated.

Stayed in May 2024

Regardless of the architecture and its construction period that makes it look like a luxurious hotel, the facilities inside are in poor condition, neglected and not at all modern.

The location is nice and near to Reforma, Chapultepec and Roma-Condesa.

Stayed in April 2024

The help received by the concierge in a dispute with a crook taxi driver requiring a police help.

Stayed in April 2024

Everything was very good this is my second stay,and I will stay next time Iam in town

Location and comfortable beds , great service

Stayed in April 2024

The rooms have seen better days but are still comfortable and the beds were very comfortable. Overall, I would definitely stay here again when I am in Mexico City

The hotel Lobby is very grand. It has lots of portraits and artwork and must be more than 100 years old. The Concierge and Front Desk staff were great. Housekeeping was very good too.

Stayed in March 2024

Toiletry amenities were pretty sad. Shampoo was awful, no conditioner provided, body lotion was never replenished. Towels are old & tired. Oddly the refrigerator in the room is locked. On Friday & Saturday nights, the neighborhood stays “active & loud” for hours despite the windows being closed.

Great location. Convenient to get to different parts of the city. Beds were comfortable.

Stayed in March 2024

The location. The employees. Si ce the moment we arrived everything was excellent.

The Hotel itself is amazing! We had a little incident with the Mattress but maintenance fixed it right away.

Stayed in March 2024

Shower needs repair

Classic Historic Great Location great omelettes

Stayed in March 2024

Communication between staff was poor at times, it was my birthday stay but nothing was arranged from the hotel which was quite surprising for a 5 star hotel.

Beautiful building, most staff were very nice and friendly. Great location!

Stayed in March 2024

I liked everything about the hotel.

This is a wonderful hotel. It is full of history and character. The staff is very good. I really enjoyed all the displays in the lobby and the beautiful decor. The hotel opened around the turn of the century and they have managed to keep the history and feeling of the hotel while completely updating it for the modern life style. My room was spacious and comfortable.

Stayed in February 2024

The area tends to get busy and noisy during the night. So if you are not into the crowd, consider a different hotel.

Extremely beautiful hotel with nice rooms in the heart of Zona Rosa. The staff were very helpful and polite. The room was spacious and quiet and was cleaned everyday.

Stayed in December 2023

Good location, interesting hotel!

Stayed in January 2024

Breakfast at the verandah was disappointing. The hotel needs refreshing without going silly modern. The lobby is badly decorated.

I loved the location, the generous size of the rooms, bathtubs, the staff, the building itself.

Stayed in January 2024

nothing

amazing location easy walking distance to Roma, La Condesa, chapultepec park etc. large room, comfy beds, amazing lobby/bar area and staff always helpful.

Stayed in February 2024

Since the hotel is a bit old the rooms are not very sound proof so could hear lots of the sounds from the hallway. The shower was a bit dated and could use new facet, but it did work ok and had good pressure.

Great location - loved staying in Roma norte with lots of nice restaurants and cocktail bars, also cool staying in this historic hotel was beautiful to look around and made it more interesting. Very comfy beds and pillows, big room and overall very clean despite the hotel being very old. Would stay here again when visiting Mexico.

Stayed in January 2024

The staff was very attentive and courteous, the hotel decorations were beautiful.

Stayed in January 2024

The hotel could use a refresher. It has old carpets in the hall and the first room we were assigned was a poor one .

The second room we were assigned was quite nice . The service was good overall with attentive and friendly people.

Stayed in January 2024

Excellent location, walking distance to the restaurants, cafes and shopping in Roma Norte and Reforma areas. The area is busy with lots happening but the property itself is quiet. Large spacious rooms with comfortable beds.

Stayed in December 2023

Our room was right above the restaurant and in the morning I could hear faint sounds of the music. It was nice music but for some it might be disruptive.

A charming hotel that is not super modern and luxury by todays standards but makes for this by being charming and clean.

Stayed in December 2023

The food was marginal

Stayed in October 2023

The amenities, the service, the Spa, and the history it has.

Stayed in December 2023

Noisy at night but bearable.

Location, staff, ambient, price

Stayed in December 2023

Noise from the street at night.

The location is great. The hotel is so beautiful and unique, staff are so nice and friendly, the bedrooms are a little bit dated, but maybe this is to keep the old style the same . We really enjoyed our stay at this hotel and definitely if I come back to visit Mexico city I'll book at the same hotel.

Stayed in December 2023

This hotel is absolutely magnificent. The only drawback is the neighbourhood. I was in the Zona Rosa in 1979 and was gorgeous but the last 40 years were not kind to the area. Full of sex shops and the mansions lining the streets are nothing like they were in their glory days.

Stayed in November 2023