For such a fascinating city, we expected the concierge service to be much better. The front desk staff tried their best to give us information for tours and restaurants. But their services were a bit lacking.

This is a beautiful and fascinating hotel. It is constructed around a former bullring. The public spaces are beautiful and you get a sense of history just walking around the property. The restaurant is terrific. It would be difficult to beat their breakfast anywhere in the city. Be sure not to miss the bar which are made from the tiny enclaves where the animals would have been kept. All of the staff and service are excellent at what they do.

Stayed in April 2024

Old carpets

Location and arquitecture

Stayed in April 2024

I don't have any complaint

The breakfast was delicious

Stayed in March 2024

Nothing really that would prevent me from staying here again! If I have to come up with any downsides... The rooms are not soundproof, but again the location is not noisy. One night that i went to bed early there was some noise from traffic and I used earplugs. The hotel is in the center but not right at the plaza de armas. On a map it is a short walk, but you have to climb up and down a hill.

The hotel is amazing! It's an old bull ring as indicated in the hotel description. An old aqueduct passes right by it. The whole atmosphere is rather charming. I arrived on an early morning flight. They let me check in right away as they had a room ready- though the actual check in time is 3pm. Throughout my stay I found the staff very friendly, kind and efficient. I have to make particular mention of Rebecca at the front desk. All of the requests I made to her were efficiently followed through. I also asked for a late check out on my fourth day (had an evening flight). She checked to see if there was availability and allowed me to stay on. She is also fluently atleast bilingual (English & Spanish) from what I saw. The other person I have to mention is the person in charge of the breakfast area. The breakfast that's included in the room rate is a continental style one with bread, fruits, coffee. I was curious about the Mexican fare they had on the weekend buffet. He practically helped me prepare a taco with yesca- walking with me the stations to assemble all the components! So on Sunday I went for the full buffet, paying ofcourse the difference in price. The room was pretty big and the bed was comfortable with a good variety of pillows. Very good housekeeping services.

Stayed in February 2024

Waiters at breakfast were NO WHERE to be found and when they appeared they were rude and condescending. Also, the cold water handle in the bathroom sink was inoperable.

Beautiful property… old world charm… front of the house staff (reception) was WONDERFUL.

Stayed in December 2023

Bar was closed, exterior noise in the room, mostly from hallways and other bathrooms Food too expensive at the restaurant

Beautiful building, nice staff

Stayed in November 2023

the mattresses in poor condition and sank and the bathtub was clogged

the rooms , the hotel is amazing ( infrestructure)

Stayed in August 2023

The beds were super comfortable. The building has a very interesting architecture.

Stayed in August 2023

Unique, amazing! Everything!

Stayed in July 2023

All good. Nothing to add here.

Everything cool. The 24hs business room and the breakfast are amazing! Also, the bar inside the property is great. The view, the location, the building itself and everything was awesome. The cleanliness also really really good.

Stayed in July 2023

This is the most amazing, historic building. It’s been beautifully converted into a hotel. Such an absolutely cool place to stay. Just a tiny walk into the most historic section in town. Very close. 

Stayed in July 2023

I liked the story and how the structure was built.

Stayed in July 2023

Because of all the bad news about the unsafe town, we didn't plan to stay longer. Zacatecas has excellent museums, restaurants and the city is walkable enjoying Colonial sites.

The building is a restored very old bullfighting arena, I had the sensation of being in a movie. Everything was so beautiful with a lot of history and art around. The best part was all the staff, very friendly eager to please any request.

Stayed in July 2023

The hotel was exceptionally clean and the staff were very professional.

Stayed in July 2023

My iron had some rusty water in it. Otherwise, it was clean.

Restaurants on location was very convenient. The staff was very accommodating and excellent. Easy to work with and flexible

Stayed in April 2023

N/A

Visited for photo shoot and hotel was very accommodating.

Stayed in March 2023

Everything was wonderful, one of the best hotels I've ever stayed. Very clean excellent location minutes from downtown.

Stayed in January 2023

Rooms are a bit dated.

One of a kind hotel in the beautiful city of Zacatecas. What a treat to stay in this hotel that was built on an old bull ring dating back to the 1850’s. The staff was friendly and helpful, the restaurant had excellent dishes, and the bar built in the old bull pen was so cool. I have never taken so many pictures of a hotel in my life. The hotel is centrally located to the plaza that has restaurants, shops, museums, and much more. If you are in Zacatecas you have to experience this hotel at least for one night.

Stayed in December 2022

the location and the historical site

Stayed in November 2022

A few things in our rooms were not perfect. For example, the door on the hutch did not close properly.

Beautiful property with lots of history.

Stayed in September 2022

Nothing

Everything

Stayed in September 2022

everything!

Stayed in September 2022

the ac units in room are controlled to a certain temperature you cannot get it colder for us room was to warm

very nice

Stayed in July 2022

No Bullfights or Torero paintings😞

Beautiful Hotel!

Stayed in July 2022