Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, 13200 Kepala Batas, Malaysia
#1 of 7 hotels in Kepala Batas
Guests' ChoiceBased on 1096 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.9
Facilities
9.1
Staff
8.9
Value for money
8.7
Free WiFi
8.4
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End of dialog contentReviewed: 6 June 2024
Ahmad
MalaysiaStaff
Decorations
Stayed in April 2024
Reviewed: 6 June 2024
Jamaludin
MalaysiaNone
Everything is new😀
Stayed in June 2024
Reviewed: 6 June 2024
Zarina
MalaysiaNone...Very satisfied
Cleanliness..hospitality..decoration
Stayed in April 2024
Reviewed: 5 June 2024
Farina
MalaysiaThe enormous pool, the design of the hotel and the comfy room
Stayed in April 2024
Reviewed: 3 June 2024
Norazeanty
MalaysiaNeed give the discount to those stay in resort to enter water patk
Swimming pool is spacious
Stayed in June 2024
Reviewed: 2 June 2024
Fateha
MalaysiaSlow process for checked in.
The hotel design, concept,, moroccan interior style, facilities etc..
Stayed in June 2024
Reviewed: 2 June 2024
Izzati
MalaysiaNon
Cleanliness and the ambience
Stayed in June 2024
Reviewed: 30 May 2024
Norsidah
Malaysiaeverything is excellent
Stayed in May 2024
Reviewed: 30 May 2024
Nina
MalaysiaBecos its an open concept the lobby tends to be hot.
One If the nicest swimming pools around. The bed was Comfy.
Stayed in May 2024
Reviewed: 29 May 2024
Amir
MalaysiaMajority of the F&B staffs are lack of knowlegde about F&B service standards. When asked regarding anything always replied with “Tak tau”. Also we noticed that they brought food from the outlet to the rooms/hall without covered, not even a plastic wrap. This may cause food contimination during the delivery.
The interior design of the hotel & rooms, also the location is perfect. Few meters from the highway exit.
Stayed in April 2024
Reviewed: 29 May 2024
Nazathul
MalaysiaAll
Nice , clean & well maintained. Arabic/morocco design
Stayed in May 2024
Reviewed: 27 May 2024
Faiz
MalaysiaValet parking is not well organise. They dont put signage for your car (plate number) let say u go out for dinner then come back someone will take ur spot when you are not around. They only offer buffet instead of ala carte. You only can enjoy ala carte menu from your Room!
I didn’t realise that Bertam Resort have really nice place to offer. Of course will repeat to stay this place after this. Breakfast is good plenty of food to enjoy from local to english.
Stayed in May 2024
Reviewed: 25 May 2024
Hata
MalaysiaEverything was good
Staff service👍🏻👍🏻
Stayed in May 2024
Reviewed: 25 May 2024
Johari
Malaysia-
Value for money
Stayed in May 2024
Reviewed: 24 May 2024
Norazizah
MalaysiaNo
Swimming pool very big
Stayed in May 2024
Reviewed: 23 May 2024
Nurul
MalaysiaThe breakfast spread can be improved.
The big pool is super nice, comfy bed, and they serve local fruits in your room during check in. The hotel also provide free drinks in the mini bar. Thank you!!
Stayed in May 2024
Reviewed: 22 May 2024
Muhamad
Malaysia5 star
Stayed in May 2024
Reviewed: 19 May 2024
Suf
United KingdomWater temperature in the shower kept going hot and cold
Amenities, pool, overall hospitality, food, rooms everything was amazing! Felt like you were staying in a complete different planet! The water park next door was fun too!
Stayed in April 2024
Reviewed: 18 May 2024
Mazlan
MalaysiaNothing
Everything
Stayed in May 2024
Reviewed: 16 May 2024
Roslan
MalaysiaFriendly stuff. Good breakfast.
Stayed in May 2024
Reviewed: 14 May 2024
Marlina
Malaysiadoesnt have hair drayer
everything about the resort is excellent.
Stayed in May 2024
Reviewed: 12 May 2024
Mawarini
MalaysiaNone
This is our first stay here at the resort. During the checking in process, we got upgraded to a family quadruple room. Totally unexpected yet truly satisfying and comfortable. Great water pressure. Scrumptious foods and yummy beverages. We’ll be coming back again in the near future. Thank you Bertam Resort team for having us.
Stayed in May 2024
Reviewed: 11 May 2024
Rosnida
MalaysiaClean
Stayed in April 2024
Reviewed: 9 May 2024
Siti
MalaysiaBreakfast was okay. mostly the food is tasteless. It doesn't impress me much. sorry
Beautiful room with the pool view. everything is clean. when we came in the room had a strong detergent odor. thanks for bringing the bag to my room
Stayed in May 2024
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