60 Laluan Perusahaan Menglembu 1 Bandar Baru Menglembu, 31450 Ipoh, Malaysia
#79 of 129 hotels in Ipoh
Guests' ChoiceBased on 155 hotel reviews
7.3Cleanliness
7.7
Comfort
7.6
Location
8.0
Facilities
7.2
Staff
8.1
Value for money
7.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 August 2024
Azmi
MalaysiaStaircase Air conditioner not function very well
Big room Clean
Stayed in August 2024
Reviewed: 28 July 2024
Zhan
MalaysiaThis hotel does not provide room service. You need to go to the front desk to request it. It is too abominable. The hotel will provide room cleaning service every day. Why didn't the hotel inform the tenant in advance before checking in?
Stayed in July 2024
Reviewed: 19 May 2024
Henry
MalaysiaLocation on the main road... Abit noisy
Spacious, room was large
Stayed in May 2024
Reviewed: 14 May 2024
Phillip
MalaysiaNA
NA
Stayed in May 2024
Reviewed: 27 April 2024
Ooi
MalaysiaAir conditioning not that cold
Location of the hotel nearby to food stalls and Aeon mall.
Stayed in April 2024
Reviewed: 14 April 2024
Farisyah
MalaysiaLimited TV channel
Roomy and spacious. Toilet is clean. Bed is clean and comfy.
Stayed in March 2024
Reviewed: 21 March 2024
Shermen
Malaysianitpicks only: no shower screen
convenient location for our purposes (friend’s wedding at event space nearby)
Stayed in March 2024
Reviewed: 12 March 2024
Catherine
MalaysiaThe basin is not spacious at all because no place to put our toiletries. The lights are not bright at all in the room. No mini kettle to make hot water & no complimentary coffee or teabags. Normally for this room rate I paid in other hotels, at least they met my requirements.
The room is quite spacious & the beds are comfortable.
Stayed in February 2024
Reviewed: 18 November 2023
Selvarajoo
MalaysiaNo
Service Good
Stayed in November 2023
Reviewed: 18 November 2023
Selvarajoo
SingaporeNo
The service Good
Stayed in October 2023
Reviewed: 4 November 2023
Nurliyana
MalaysiaThe airconditior not really working.. we ask the staff to check on it.. the staff came in and told maybe it need time to fully function.. yet, it still didn't cold the room entirely after few hours.. but since we are really tired, we just sleep lah..
Friendly of the staff
Stayed in October 2023
Reviewed: 3 September 2023
Leong
MalaysiaThere is no lift and we need to carry our luggage 5 people to the 2nd floor.
It is convenient to travel to the town as it is only 7 to 12 minutes away. There are a few restaurants and fast food near by that make it easy to find a place for breakfast. AEON mall and a petrol station were just opposite the hotel.
Stayed in September 2023
Reviewed: 25 August 2023
Mohd
MalaysiaHard to find malay restauran.
Room cleanes
Stayed in August 2023
Reviewed: 14 August 2023
Angelette
MalaysiaWater heaters do not function well. Only get solved after complaining to the counter. Air-cond not as cold as the temperature. The room doesn't have a window and all uses warm light.
So far so good. Near to shop lot to grab the food.
Stayed in August 2023
Reviewed: 25 July 2023
Abdul
Malaysiaroom was super basic. bed too hard and no extra pillow. Don't expect comfort sleep.
simple check in check out. Staff polite and nice. easy access to food. good for short stay. Water pressure was good but no hot shower. The shower really safe the day
Stayed in July 2023
Reviewed: 20 July 2023
Chee
Malaysia-
A very impressive and pleasant staying compared to any other previously experiences in other accommodations. A rather strategic location with convenient stores and hawker centres within walking distances. Comfortable and clean rooms with external windows attached is a big credit to the staying. Staffs are friendly and helpful. Worth for our next staying in future again. Thank you.
Stayed in July 2023
Reviewed: 10 July 2023
Mohamad
Malaysia1) The TV location is too far from bed 2) TV not operational 3) Lamp inside toilet is broken 4) Male staff is kinda rude bit toward other client that complaint during my check in, which he just told the client to complaint at website with condescending tone which at very least he could say nicely.
1) The location is okay which got oldtown white coffee and korean fried chicken downstairs 2) The AC working nicely 3)The female staff during my check out is awesome and polite as she noted the problem that arise during my stay.
Stayed in July 2023
Reviewed: 9 July 2023
M
MalaysiaMy luggage is heavy and i have to climb a stair to the second floor. I'm tired because i have heart problem.
Please put a lift for guest
Stayed in July 2023
Reviewed: 12 June 2023
Jasmin
Malaysiawe were given tv remote with no tv, reason given was earlier customer request the tv to be removed. they came an install the tv, the man was in his sarong. It was a walked up hotel , no lifts, there was bunch of hair at the shower drain. Aircond was too warm
convenience locations with old town coffee next/beneath the hotel, clean towels & bedsheets . Love the soft pillow.
Stayed in June 2023
Reviewed: 20 February 2023
Taubah
MalaysiaThe toilet needed a bit of a cleaning; the sink and the area around the toilet bowl could do with a bit of scrubbing/Clorox. And even though the receptionist told us there was an iron board and iron provided outside the room, I couldn't manage to find it. There wasn't a telephone provided in the room that could connect me to the receptionist, so I didn't bother asking further where the iron was.
For its price, it exceeded my expectations. The room itself was large, spacey enough for 3 to 4 people, even though I shared the room with only one other friend. The toilet was large too! So many room space, and the water pressure was strong. They provided us with 1 shower gel, 1 shampoo gel, and a pair of toothbrush + toothpaste kit, so you don't have to worry. There was even a hair dryer mounted to the wall near the vanity area, as well as a kettle and 2 mugs. It was very accommodating. The bed was comfortable and spacey enough.
Stayed in February 2023
Reviewed: 29 January 2023
Syafiq
Malaysiano elevator. hard to handle baggage and toddlers
room spacious, hot water, amenities
Stayed in January 2023
Reviewed: 24 January 2023
Hv
Malaysiano lift, toilet facilities poor
location
Stayed in January 2023
Reviewed: 26 December 2022
Azreenzainal
MalaysiaNil
Cleanliness
Stayed in December 2022
Reviewed: 15 October 2022
Nur
MalaysiaNo lifts, had to climb up the stairs to level 2. Quite challenging for those with old parents
Cheap
Stayed in October 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content