The Robertson Residence 2 jalan robertson, Bukit Bintang, 50150 Kuala Lumpur, Malaysia
#577 of 1,982 Holiday rentals in Kuala Lumpur
Guests' ChoiceBased on 259 apartment reviews
8.2Cleanliness
8.2
Comfort
8.3
Location
9.0
Facilities
8.4
Staff
8.4
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 21 April 2024
Jacquie
AustraliaOne bathroom/toilet in the master room which is awkward. This needs to be made very clear on the booking site. Only one access card which is not practical when you’re travelling with people who are doing their own thing. Second room is tiny with no place to hang clothes or put bags. Was not clean -hair in shower, dirty coffee glass.
Good location to Jalan Alor and Petaling St areas.
Stayed in April 2024
Reviewed: 12 April 2024
Fabrice
CanadaNothing negative regarding my stay.
The entire facilities and the apartment are very well maintained. I felt better here than at home! The swimming pool is amazing. Enjoy it as much as possible. The owner is fast to answer and very clear with the check-in instructions. The location is central. I did everything walking.
Stayed in April 2024
Reviewed: 4 April 2024
Maryam
IranEverything was perfect Great location Sparkly clean High speed internet Cool pool Super hot water Owner always answer questions in few minutes
Stayed in April 2024
Reviewed: 29 March 2024
Bezaliel
IndonesiaCheck the cleanliness of the microwave and cooker hood.
Easy check in and check out, clean spacious unit with 2 bedroom, kitchen facilities and washing area meet our expectations. The view is amazing. The facilities of the apartment are great, swimming pool, mini golf, playground for kids, and gym. And the view from the rooftop was amazing. We can see the twin tower, kl tower, and merdeka tower.
Stayed in January 2024
Reviewed: 1 February 2024
Najihan
MalaysiaMattress in the master bedroom was not comfortable as the spring of mattress is hard. Perhaps owner/hot might need to check and change to a new comfortable mattress. Thank You!
Clean and tidy.
Stayed in January 2024
Reviewed: 16 January 2024
Chew
MalaysiaThere is only one bathroom in the whole apartment and it is in the master bedroom. If needed to use the bathroom at night, will be disturbing as opening the door is loud. There are stains on the bed sheets and the hanger is broken with weirdly plastic full with nails hanging on it. There's no tables in the bedroooms to put our stuffs like phones, keys, etc. The first 2 days the shower water heater was good until the 3rd day, it doesn't seem to be working and had to shower will cool water. They only provided body shampoo. There's no garbage bin in the kitchen, only can be found in the toilet. The room can be heard outside especially at night when everything is peaceful, we can hear doors opening and closing outside and vehicles zooming from outside.
There's netflix and youtube available on the television and the beds are comfy. The aircon is very cooling and the kitchen is provided with cutleries, crockeries and tools for cooking.
Stayed in January 2024
Reviewed: 22 December 2023
Annabelle
AustraliaDirt walls. Dirty shower. Mouldy.
Dirty walls. Dirty shower. Can’t give extra pillows if needed.
Stayed in December 2023
Reviewed: 15 December 2023
Adil
OmanThe apartment is extremely small. The photos shown on the booking are totally different. They are for another proparity. I was really disappointed and left the flat straight away
Nothing
Stayed in December 2023
Reviewed: 15 December 2023
Nisha
Malaysiafast respond if we need anything..friendly and very helpfull staff and boss..the facility was complete.. i stayed 2 weeks with this agent..trusted and 100% comfortable..
Stayed in November 2023
Reviewed: 13 December 2023
David
MalaysiaWalls blocking aircon made it feel hot in the rooms.
Location, cleanliness.
Stayed in December 2023
Reviewed: 12 December 2023
Kaneshayogan
Sri Lankasome teabags and sugar ..to start with and some bottle water since we do not know about the water Have the Grab number to grab a taxi and food
we did not order food since we were travelling for the conference
Stayed in December 2023
Reviewed: 26 November 2023
Ayako
JapanClose to the city centre. The room is clean. The staff is helpful and quick to reply.
Stayed in November 2023
Reviewed: 3 October 2023
Dipesh17
NepalGreat value totally worth it, perfect location everything is nearby!
Stayed in August 2023
Reviewed: 3 October 2023
Justin
MalaysiaThe lift waiting abit long
Facilities
Stayed in August 2023
Reviewed: 17 September 2023
Gowtham
MalaysiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 1 September 2023
Vellerie
MalaysiaThe cupboard smell like someone pee at there, i dont know the mattress or what. Damages drying rack, like owner doest care of this unit. Wifi so slow, my kids cannot watching the tv, remote quiet hard to handle. No water filter like coway or cuckoo for this era? Really? Kitchen sink not suitable for the layout, splash the water everywhere. Gosh. Sorry am not staying for a second time 🙌a bit dirty i guess. Just a toilet clean and the owner using the cheap toilet paper that stick to ur skin
I dont like it at all
Stayed in September 2023
Reviewed: 28 August 2023
Liliia
UkraineI’m extremely happy with this apartment! Great location in a nice neighborhood. There are supermarkets and nice places for breakfast around. I’m in love with the gym, dance hall and pool area. Host is very supportive and responds very quickly Pavillion and other shopping centers can be reached on foot in 15 minutes 🩵
Stayed in August 2023
Reviewed: 27 August 2023
Maica
PhilippinesOverall it was good experience. It was just may be ut is how they build the room but it would be better if the bathroom is outside the main room.
Location. Near catholic church, near berjaya times square ( a bit of walking but yeah, still can be reached by foot). Near convenient stores. Downstairs has resto to choose from. Just across a hospital. Near pudu sentral. Security and safety is guaranteed. Staff are very accommodating and replies to all of the questions. Self check is also not a problem. It was easy. High speed internet. The bed were comfortable, working airconditioning unit. Amenities such as the pool was superb.
Stayed in August 2023
Reviewed: 27 August 2023
Slimani
MoroccoThe owner asks for € 5 per hour for a late departure 😡
Stayed in August 2023
Reviewed: 12 August 2023
Reena
PhilippinesI hope the time for check in and check out can be adjust.. Like check out time can until 12 pm.
The apartment Robertson not offer about breakfast, but it no problem…cause beside of this property have 7 11 open 24h..and also have other Indian resto sell nasi lemak that is delicious….. The location is so strategic…easy go anywhere by walk. Alor street is just only 4 mins by walk and others place too. I recommended that Robertson apartment who want stay in bukit bintang. The owner by wowhome is fast respond too..👍👍👍 I will stay in again if go to Malaysia
Stayed in August 2023
Reviewed: 22 July 2023
Marion
SpainLess than a few amenities: 3 glasses, 3 bowls, 2 spoons… it does not cost much and it really feels like saving money at every cost on this flat Bathroom located in the master room which is not ideal for the 2nd bedroom guests Had to insist to get the baby cot when we arrived despite it had been asked 3 weeks before: if the host forgot to put it before it’s ok, but when you write 2h before arriving to confirm about the baby cot and the host says it will arrive only on day 2 it’s not ok.
Location Building is great Big master bedroom
Stayed in July 2023
Reviewed: 18 June 2023
Zulkepli
MalaysiaIt's fine
Stayed in June 2023
Reviewed: 2 June 2023
Timorhy
MalaysiaNot much. everything was working good.
Almost everything is provided. You just need to go there. kitchen utensils, home appliances..etc The location of this place is very close to Jalan Alor just about 5 mins walk from here and about 15 mins walk to Pavilion. Parking is available for free just need to inform the owner.
Stayed in June 2023
Reviewed: 26 May 2023
Thomas
New ZealandNo front desk, had to phone and wait (once for 20 mins) for someone to attend. TV didnt work, weak signal.
no breakfast included. Location excellent, easy walk to main attractions.
Stayed in May 2023
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