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Reviews of Hawthorn Suites by Wyndham Abuja 4 stars

No 1 Uke Street, off Ahmadu Bello Way, 900108 Abuja, Nigeria

#31 of 62 hotels in Abuja

Guests' Choice

Review score

Based on 71 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.5

  • Location

    8.0

  • Facilities

    6.6

  • Staff

    8.6

  • Value for money

    7.0

  • Free WiFi

    3.1

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Showing 1 – 25

  • Reviewed: 1 June 2025

    6.0
    OK (ish)Hotel, but terrible connectivity
    • Business trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    İnternet is terrible, the slowest I have seen of any hotel in Abuja. Parking can be difficult sometimes, especially during the day or when they are hosting an event, which they seem to prioritise day visitors rather than hotel guests. Rooms sometimes have a remote control (for an AC or TV) missing and lighting is terrible.

    5th time staying here. It's a clean enough place with a big store nearby. Staff are generally friendly and helpful. The lady manning the car hire service desk (name withheld) is super friendly and helpful. Staff all in all are generally helpful.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    6.0
    Average place to sleep and wake up ..that's all
    • Leisure trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    This is my 4th stay here in 2 years and the Internet was terrible and so bad I couldn't have any video calls, it is shocking any business person even attempts to stay here - ran multiple speed tests at various times and the maximum speed I ever got was 1.4MBps - I strongly suggest getting a WiFi dongle if you actually want to have business meetings/calls at this place. All the IT Staff (Zubairu,Steven, Isaac) were helpful in trying to resolve connectivity issues, although ultimately pointless as the speed wasn't up to scratch. The maintenance of the room facilities is very poor for a Wyndham property, and the lighting in the rooms is terrible and poor. For a supposedly business friendly hotel, a swimming pool that closes by 6pm is not useful for visitors that are actually back from their offices and meetings at 6pm, which means it is underutilised

    Staff were great and always willing to help . The location was easily accessible and close to a few shopping places (big shopping mall - Sa'ad Stores is 3 minutes walk)

    Stayed in May 2025

  • Reviewed: 13 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night

    the pool was nice. overall it is ok. hotels are high cost in abuja in general so I guess this was standard price for what you get

    Stayed in March 2025

  • Reviewed: 12 March 2025

    6.0
    Feedback on my one night stay.
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The AC in the sitting room wasn't working well. I would have love if the bathing section had a closet. The wardrobe closet would have been proper if it was attached the room and not to the toilet. The bed should have been a 6by6 not 4by6.. The towel in the toilet is old and partly torn.

    I like the fact that it has a sitting room for relaxation and guest. I understand that thw hotel has been around for a while, the management has done well with maintenance but there is need for improvement considering the trends and market competition.

    Stayed in March 2025

  • Reviewed: 11 February 2025

    8.0
    Fantastic
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hotel is at a nice location. The hotel was clean and staff were friendly and answered all my questions. I enjoyed my stay and would recommend this hotel to friends and family.

    Stayed in February 2025

  • Reviewed: 28 October 2024

    6.0
    A mid-level hotel in Abuja- Wyndham hotel past its prime and not like a US Wyndham
    • Leisure trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 1 night

    The shower water was too hot, and to make it cold, the water had be turned down to a very weak pressure. Pillows seemed old and 2 of the 4 seemed like pieces of foam. Breakfast was OK, but so sad in a country famous for beans, to be served baked beans from a can!

    The room was OK, bed was firm which is comfortable for me. Front desk was supportive to hire an Uber for we when they didn't have any drivers on hand. The closet had several hangers.

    Stayed in October 2024

  • Reviewed: 23 January 2024

    8.0
    I really enjoyed staying to that place. I will surely recommend it.
    • Business trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 6 nights

    The breakfast not so various that it should be and too much pepper in your food. Was not so easy to eat.

    The location was not far from our office. Very good choice. The breakfast was not easy for strangers like us. You should also have international foods for people like us. +1 for the guy Ilyassou we met at the restaurant. Adorable, respectful and kind. I will definitely choose your place each time i come in Abuja.

    Stayed in January 2024

  • Reviewed: 18 June 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was charged about double the amount I am used to paying per night

    Stayed in June 2023

  • Reviewed: 1 May 2023

    8.0
    im coming back again.
    • Leisure trip
    • Group
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    not enough towels.

    the size of the rooms, the ambience, the Fri t desk lady was very helpful

    Stayed in April 2023

  • Reviewed: 28 April 2023

    6.0
    Business Travelers pls Avoid
    • Business trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Quite bad in the following areas: -bad bathroom -Old/ sub standard linen -Old/ worn out towels - Telephones no call reception not working - Extremely extremely bad WiFi

    location and courteous staff

    Stayed in April 2023

  • Reviewed: 28 March 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The environment

    Stayed in March 2023

  • Reviewed: 23 March 2023

    6.0
    It was fine
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Better coffee

    The buffet was fine.

    Stayed in March 2023

  • Reviewed: 17 March 2023

    8.0
    A good spot to base yourself to do business in Abuja
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 5 nights

    Limited choice of food for buffet breakfast, each day same food

    Helpful staff, cleanliness and size of room

    Stayed in March 2023

  • Reviewed: 25 December 2022

    8.0
    Impressed with the service but expected better accommodation from a Wyndham
    • Business trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The furnishings are quite old and could use an upgrade. It detracts from the cleanliness when the furniture is scuffed or cracked. Especially in the bathroom, the toilet seat lid was hard to close and the bath was very old and some parts (of the jacuzzi) were missing or rusty.

    The staff were friendly and efficient. Service (laundry,restaurant) was very quick and when I had an issue connecting to WiFi a tech team came and resolved my issue within 5 minutes. It was extremely clean and the bed was comfortable. I had a nice view of the pool area/garden. The pepperoni pizza was delicious and i enjoyed the breakfast as well. I was glad to discover that the hotel had an in-house business centre where I was able to get my printing and photocopying done.

    Stayed in December 2022

  • Reviewed: 8 December 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 10 nights
    • Submitted via mobile

    The lighting in the rooms were not bright enough, the pipes make a lot of noise when opened, so you could hear the creaking when your neighbors upstairs and downstairs are using it. The room layout was odd, with a wardrobe located in the bathroom (so your clothes get damp from the steam and moisture) on top of that, there was no lighting in the wardrobe itself.so you couldn't see what you were doing) The only other thing was that our door seemed broken, so difficult to lock from the inside without banging the door and the latch was broken. We didn't complain because we spent most of our time outside anyways

    Good hotel located in Garki, not too far from the city center within driving distance of most places Staff were generally welcoming and helpful and overall it was a good stay Although we didn't use the pool, it looked very clean and not crowded like the Hilton.

    Stayed in December 2022

  • Reviewed: 3 December 2022

    6.0
    A recommend a queen size bed if not king's size.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed is relatively too small for a hotel of that magnitude. Not convenient for couple.

    Excellent location and environment.

    Stayed in December 2022

  • Reviewed: 14 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The TV could need some upgrading as the remote was clunky and features were lacking - no usb for user content Food needs improvement. The jollof rice had too much artificial spice and was salty Brighter lighting is needed in the room

    Location is central to the key places in Abuja Room and facilities were clean (just okay) though I could do a better job in the edges in the bathroom Staff were good and professional

    Stayed in September 2022

  • Reviewed: 14 September 2022

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It's spacious

    Stayed in August 2022

  • Reviewed: 21 August 2022

    6.0
    I will call again and again
    • Business trip
    • Group
    • Queen Suite - Non-Smoking
    • Stayed 1 night

    NIL

    It neat and professional service

    Stayed in June 2022

  • Reviewed: 9 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was ok. Could have more international dishes or varieties

    Nice location and great room serive

    Stayed in December 2024

  • Reviewed: 5 May 2024

    9.0
    A Central Abuja Gem of a Hotel
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    The location was fantastic as it was very central with amenities. Fully Air-conditioned as ABUJA is very hot at this time of the year.

    Stayed in May 2024

  • Reviewed: 23 February 2024

    2.0
    Will not come back there
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 5 nights

    Terrible Internet. No safe in the room at check-in. At check-in they gave me a room by the side of diesel genset (terribly noisy) and without safe box. As I did not accept it, they offered to change to a room much smaller than what I booked. Only the third room was as booked, but without safe box, which was installed the following day after several unattended complaints. Internet service was very bad during the whole stay.

    Size of the room. Clean facilities

    Stayed in February 2024

  • Reviewed: 9 December 2023

    4.0
    Well below expectations of Wyndham brand.
    • Business trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    Very run down hotel compared to expectations of the brand. 5-6 power cuts per day, which came back on with on site generator. No towels in the roof, shower was cold and covered in mold. No alcohol available.

    Staff were friendly, accommodating and willing to help. Breakfast food was good.

    Stayed in December 2023

  • Reviewed: 25 September 2023

    5.0
    Fair because of the incident & the tray glass shower need modification not to split water.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    A staff embarrassed us on leaving the hotel but he apologised later which was not acceptable to us. Reason: After checking out, & we were inside our vehicle ,a staff came in as asked us about a missing towel in the room. Very embarrassing. ! He later discovered that the missing towel was packed out by the cleaner who initially came to the room to clean before we returned after taken our breakfast on Sunday 24 September, 2023 ..we were in room.141. Pls investigate. Thank you.

    The breakfast is okay & the location is perfect.

    Stayed in September 2023

  • Reviewed: 11 July 2023

    5.0
    I didnt want a Sharia Hotel
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    So many things in the hotel are too stereotype.

    Didnt just meet my ideal hotel facility

    Stayed in June 2023

Showing 1 – 25

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