the Limited weekend food menu wasn't very good. The chicken satay skewers were not good. Nothing even resembling satay sauce. The Breakfast was too expensive.so we only had it once during our stay.

Chicken wings and the ribs were good.

Stayed in October 2024

Location, breakfast

Stayed in October 2024

Add pillow

Good service, safe place and accommodating

Stayed in October 2024

Price value ok Parking in the near Close to center

Stayed in October 2024

The room are not like in the pictures, it’s smaller and doesn’t look like the pictures

Nice hotel close to everything

Stayed in September 2024

Front office service mbt parking, safe, cleaning

Locatie o.k

Stayed in September 2024

It was over the weekend, so it might have been an exception, but while my room was arranged (bed made, new towels, etc) the bins were not emptied and the bathroom was not cleaned. No big issue though as I only stayed 2 nights.

The room was really big and comfortable. The coffe making machine in the room was much appreciated. Staff at reception were very friendly and helpful. Overall a good hotel, close to the center and easy to reach from the train station by bus.

Stayed in August 2024

Booking.com/bastion made a mess of my booking. Ordered a double room for 2 nights and sadly. my partner could not come. I requested my booking be cahanged to a single room and had a response saying this was being dealt with. At this point I booked a single room . Imagine my surprise when I arrived I had been charged for both rooms!! This could not be changed by Bastion. Since then I have been credited with the cost of the single room ( I should have been credited for the cost of the double room) I was told at some stage I would be credited with about €14 since I stayed in a more expensive room. Nothing recived so far any way. I have written a letter a few days ago to your office demanding a rebate for the difference between the double room and the single room. I am not giving all the details again since you have had these from me many times already!

Good breakfast

Stayed in July 2024

Tea/sugar/creamer were not replaced everyday.

Good location. Clean room. Comfy bed

Stayed in August 2024

There was no iron or ironing board in room. No packet tissues in bathroom. There was no choice of pillows and the only pillow in bed was flat and unsupportive. There were very few English language brochures on display.

Central location. Staff were very helpful.

Stayed in July 2024

e stayed at this hotel last year and booked again for this year for two nights. Unfortunately the booking this year was handled by CWT and they gave the hotel the wrong credit card information. I called the hotel when I got an email advising the issues with the card, I gave them another card and was told that it was okay, I could pay on arrival. At 5pm on the train to Maastricht I picked up an email message advising the room had been cancelled. The hotel took no responsibility and there was no apology for their part in the problem. We were told there were no rooms available and yet the next day I was able to book a room for one night.

Nice hotel but sadly our original booking for two nights was messed up by Booking.com. We were sent to another Bastion hotel 15 minutes away and had to take taxis in to Maastricht. It cost us over 200 Euros in taxi fares.

Stayed in July 2024

Expensive. But it was Andre Rieu weekend!!

Location 11am check out Comfortable beds Air con

Stayed in July 2024

No issues

Clean and good location

Stayed in June 2024

Price was very high. Maybe because of the Andre Rieu concerts?

Loved the location

Stayed in July 2024

Quite expensive but we all know hotels prices take advantage when there is an event in town. We were there for the brilliant Andre Rieu concert & the hotel location is very well placed

Very good

Stayed in July 2024

The disgusting cigarette ends strewn on ground at front of the hotel there should be some sort of receptacle for putting cigarette ends in - I am not a smoker & it does not show the hotel in a good light.

Convenience to centre & safe parking.

Stayed in July 2024

The excellent service I received during my stay at the hotel was outstanding. I truly appreciated how Patrick, the hotel manager, resolved the issue with my first room by finding an alternative solution on the 4th floor. The new room had all the facilities and comfort I needed, which made my stay very pleasant. Additionally, I would like to express my gratitude for their kindness towards my granddaughter, who joined me at the last minute. It was really kind of Patrick not to charge anything extra for her presence, even though it would normally be unacceptable at their hotel.

Stayed in July 2024

The hotel is in close walking distance to the city centre but far enough to be quiet during the nights. The rooms were comfortable and clean, the staff very friendly and helpful.

Stayed in July 2024

The smell in the corridor to the room and the toilet Window could not be opened

Location Clean room Quiet Big TV screen with many programs

Stayed in July 2024

- Explanation of where the parking garage was, we found, too complicated. It’s simply a left on the corner right beside the hotel, follow through down to the end of the ‘no through road’ and into the underground area. It worked out well in the end, was pretty close but staff overcomplicated directions which led us to being lost for 15-20mins before we figured it out ourselves. All in all, nice hotel to stay!

- Central location to the old town and all sights. - Parking was right around the corner to the hotel. - Cool Euro 2024 theme throughout the property. - Big breakfast with a wide variety of fresh fruits, plus fresh eggs and waffles to be made on demand.

Stayed in June 2024

A bit old and tired. Room smelt a little of smoke.

Good location

Stayed in June 2024

Staff did not help us to store our bikes in the storage room. Very old carpet with stains and old smells in the whole lobby. Very expensive for the quality.

Very centrally located. Bikes can be stored for free. Nice Breakfast with fresh bread with freshly cooked pancakes on request.

Stayed in June 2024

A bit expensive

It was quiet and clean

Stayed in June 2024

I paid city tax for two, although eventually I was there, alone.

The Team is very friendly! The hotel is close enough to the center to be comfortable, and far enough to be rather quiet.

Stayed in May 2024