Stationsplein 1, Wijck, 6221 BT Maastricht, Netherlands
#39 of 57 hotels in Maastricht
Guests' ChoiceBased on 794 hotel reviews
7.9Cleanliness
8.2
Comfort
8.1
Location
9.1
Facilities
7.8
Staff
8.8
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 20 June 2024
Mikee
PhilippinesNone
Room was adequate
Stayed in March 2024
Reviewed: 20 June 2024
Sanichar
United KingdomBreakfast - basic and limited. I had prepaid but after learning of what it consisted of - cancelled. I was fully refunded for my 6 days payment for breakfast - negotiated with Laura, the manager. Not sure if it's because it was our first time at this hotel that caused them to give us a room adjacent to the main road - noise from the road was a problem. You need ear plugs. Felt like punishment for being a first timer there. At booking, the description said - city view but our room was merely overlooking part of the train station and part of a hotel - that's not city view. I made mistake and paid in euros with my uk credit card. The hotel applied exchange rate of 1.12 to the GB pound when the actual rate was 1.18. I paid an extra £45 than if I had paid in GB pounds. Then when I got refund for breakfast they applied a rate of 1.21 to the pound - so, I got less. The temperature control in the room did not work. However, the staff gave us an alternative facility/heater/fan.
Booked the family room with 4 beds due to it being spacious even though just 2 of us. No kettle and tea making facilties provided as standard but I asked and all were provided. The staff were all very respectful, coutreous and willing to help. Location - opposite Central train station and walkable distance to all city areas - very good. The way the hotel is constructed, hardly hear or know if other guests are present unlike other hotels that are noisy. Very clean room and all.other areas. Splendid decorations.
Stayed in June 2024
Reviewed: 10 June 2024
Hassan
United Kingdomvery helpful staff: the receptionist in the morning of 8th of June was particularly helpful.
Stayed in June 2024
Reviewed: 5 June 2024
Mccaffrey
IrelandWhile rooms were clean, a bit more thorough cleaning in rooms is probably needed
Great location beside train station. Beds really comfortable
Stayed in April 2024
Reviewed: 2 June 2024
Rory
IrelandAC didnt work
Location perfect beside train station, walking distance to town, very clean, fun decor
Stayed in June 2024
Reviewed: 1 June 2024
Niek
NetherlandsFreindly people at the reception, Free koffie
Stayed in June 2024
Reviewed: 29 May 2024
Cristeen
United StatesHard beds .
Very near many places to eat and grocery stores.
Stayed in May 2024
Reviewed: 27 May 2024
Allison
AustraliaThe three narrow & steep flights of stairs to walk up, very difficult with luggage!
Friendly staff & good location.
Stayed in May 2024
Reviewed: 27 May 2024
Eva
Luxembourgexcellent location near the station and near public parking, waling distance to the center of the town. I was a bit worried about the hotel being near the station but this area is not dangerous or wild as in other European towns. It looked positively safe.
Stayed in May 2024
Reviewed: 23 May 2024
Isabel
BelgiumI missed eggs at breakfast (only boiled eggs were presented). Maybe they could have been ordered but I did not see the opportunity. The room (n° 216) was rather small; it was not too small but if my stay would have been longer I would have found it annoying.
The location was very good to reach and is centrally located. The staff in the hotel was more then helpfull and friendly which allowed me to enjoy my stay.
Stayed in May 2024
Reviewed: 23 May 2024
Silvia
RomaniaThere was no closet in the room and beds were only twin, there was no option for double bed. Bathroom was getting flooded every time I showered.
Staff was very friendly, rooms were clean
Stayed in May 2024
Reviewed: 13 May 2024
Vivian
United KingdomExcellent location
Stayed in May 2024
Reviewed: 28 April 2024
Assel
United KingdomThe room felt a bit spartan. I would have appreciated a kettle/tea-making facility and an iron. It was also a bit cold at night; I was unsure if the heating was on. The hotel is nice but feels more like a place for young people (aesthetic, vibe and facilities). I imagine older travellers and families would prefer having a bit more comfort.
The hotel is located conveniently next to the train station. I was worried it could be noisy at night but it was pretty quiet. The facilities are basic but good - strong shower, comfy beds, and floor elevator access. Perfect for a short overnight stay.
Stayed in April 2024
Reviewed: 22 April 2024
Reindert
NetherlandsOne of the receptionist was not so helpful when our daughter commented on a blocked shower drain.
A good bed. Nice shower.
Stayed in April 2024
Reviewed: 11 April 2024
Fabricio
LuxembourgGood for short stays, as the room is small. Parking a car nearby is a bit of headache.
Friendly staff,, good location. Rooms are new, quiet and comfortable.
Stayed in February 2024
Reviewed: 7 April 2024
Paros
HungaryThe hotel is very close to the train station so it was very convenient to bring my luggage there. The staff is really nice and helpful. I also ordered breakfast, it was delicious and enough.
Stayed in April 2024
Reviewed: 2 April 2024
Sieun
NetherlandsRoom was very small for 2 but if you are solo traveller you will love it!!!
It was very modern and nice. Staffs were kind and helpful.
Stayed in February 2024
Reviewed: 23 March 2024
Peter
BulgariaSize of room in rafters. No parking.
Location excellent atmosphere great.
Stayed in March 2024
Reviewed: 21 March 2024
Marguerite
IrelandToilet would not stop filling once flushed , no bottled water in room, no way of contacting desk from room
Excellent location , value,
Stayed in March 2024
Reviewed: 12 March 2024
Tova
United KingdomMy room was not cleaned on the third night that I was there. In addition, my room was next to a very loud pipe that was making noises throughout the night.
The location is very good and the beds are very comfortable.
Stayed in March 2024
Reviewed: 11 March 2024
Rosie
United KingdomAir con struggled to get the room a bit warmer, no stand for luggage in the room. Nice that water was provided but a kettle with tea and coffee would have been much better.
Perfect location. Very friendly and helpful staff that organised my taxi's to TEFAF even when they were outside shuttle schedule. Very good wifi for work.
Stayed in March 2024
Reviewed: 10 March 2024
Tim
United KingdomAuto Check in isnt very good
Good modern hotel right opposite rail station with clean well equipped rooms
Stayed in March 2024
Reviewed: 10 March 2024
Sofie
Belgiumat second night 2x very noisy neighbours. manager helped me first time, second time I made them shut up myself (I was too angry)
Stayed in March 2024
Reviewed: 9 March 2024
Rasmus
SwedenRooms were quite small (standard Netherlands sized though)
Good location, reasonable cost
Stayed in March 2024
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