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Reviews of Fletcher Hotel-Restaurant De Klepperman 4 stars

Oosterdorpsstraat 11, 3871 AA Hoevelaken, Netherlands

#4 of 4 hotels in Hoevelaken

Guests' Choice

Review score

Based on 78 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.2

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 24 January 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the only problem, if I can call it that, is that it seems strange to me to see at the reception office, walking in the computer that has confidential characters...all the hotel staff have access to the computer data. I have seen many times waiters and bartenders using the computer at the reception, which I think is not normal maybe a manager there can make a rule with this

    it is a very quiet hotel and you can sleep very well even during the day. I have been coming to this hotel for some time because I have a job in the area and I work at night and sleep peacefully during the day. the price is ok, cleanliness is. K

    Stayed in January 2024

  • Reviewed: 12 January 2024

    8.0
    Good choice for short stays and have a good rest.
    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights

    Additional charge for SPA. Rooms need to be renovated.

    Clean and silent hotel with free parking. Helpfull staff. Fair breakfast. Free wifi works well in all areas.

    Stayed in December 2023

  • Reviewed: 15 October 2023

    9.0
    Good !!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely rooms and facilities

    Stayed in October 2023

  • Reviewed: 27 September 2023

    7.0
    Pleasant and conveniet. Staff is very friendly
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No airconditioning. Quite warm

    Confortable beds, clean facilities

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    The hotel met our expectations.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing springs to mind.

    It was a very nice hotel with clean rooms and helpful staff. There was onsite parking and it was only a short walk into the town

    Stayed in July 2023

  • Reviewed: 6 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like the fact that the roommates opposite on the first day of our check-in just didn’t even let us sleep after a 10-hour journey, we were with a child and a pregnant wife, the woman got drunk behaved terribly, screamed and clapped the door every 15-20 minutes, it all lasted until 4:30 a.m.

    Stayed in August 2023

  • Reviewed: 23 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Room was hot, not used to floor heating. There was a broken socket on the left side of the bed

    Location of the hotel

    Stayed in July 2023

  • Reviewed: 8 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Its expensive without breakfast

    The staff wase nice

    Stayed in July 2023

  • Reviewed: 1 May 2023

    7.0
    We stayed overnight while exploring the area
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was old with a shower in bath and curtain. I couldn’t use the toilet because it was too close to the bath. Maybe ok for very short people

    Good location and very inviting looking building

    Stayed in May 2023

  • Reviewed: 10 March 2023

    7.0
    Fine
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Fine

    Stayed in March 2023

  • Reviewed: 2 January 2023

    9.0
    I went to celebrate the new year and visit my relative
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights

    size of the room is small

    everything was good except the room's small

    Stayed in January 2023

  • Reviewed: 13 December 2022

    7.0
    it was ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    staff shortage, rooms worn

    fit for purpose

    Stayed in October 2022

  • Reviewed: 8 October 2022

    8.0
    Despite minor shortcomings, I sincerely recommend it
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Stained sheets, dirty curtains, dust and cobwebs on the lampshades in the room. Bathroom comfortable but a bit worn, the shower hose was leaking, one lamp was not lit, the silicone around the bathtub eated by fungi, the door and mirror frame are made of MDF, they fall apart when wet. Despite the assurances of the staff, the free WiFi was not working.

    Exceptional peace, quiet, comfort, good location, nice staff, 24h reception. Convenient parking around the hotel

    Stayed in October 2022

  • Reviewed: 6 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning not available. Very very hot room. Made sleep uncomfortable

    Great looking hotel. Nice staff

    Stayed in August 2022

  • Reviewed: 30 August 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Breakfast should be improved the quality of the food.

    Quiet and very relaxing location closed to Amersfoot.

    Stayed in August 2022

  • Reviewed: 10 July 2022

    7.0
    Ok for 1 night
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning , windows dirty

    Good location for transit, big parking, quiet

    Stayed in June 2022

  • Reviewed: 7 November 2021

    7.0
    Check transport actually goes to this hotel. Get a safe taxi driver if not. Be warned room key fau
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    See above.

    The most frustrating thing was room key not working. Ridiculous and staff were quick to fault the guest. Having stayed at other hotels I have never experienced such annoyance. Hence if not be returning as found one receptionist quite rude. No one wants to spend a quite break after surgery spending time going up and down to the room because of their faulty keys. I had no one issue at alternative hotel following this trip. Maybe fletcher hotel need to address this and there one staff? Otherwise rest of staff were friendly accommodating including my birthday.

    Stayed in October 2021

  • Reviewed: 28 October 2021

    6.0
    Interesting. No transport as hotel stated and booking com
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    The staff for best part of my trip was super friendly accommodating. After extending this trip I didn’t find one of your receptionist so friendly, easy to fault customer I.e. every time one enters room the door key doesn’t work and has to keep coming down to reactivate. Her response was that it’s me. Hospitality wording gone out the door hey? I even sent a email directly to staff at this hotel. It’s not just me hey others have had issues and not a phone as I don’t always carry. So I almost wished I had not extended my stay here based on lack of professionalism from your staff. Not all but this lady in particular . Email sent on 27/10 to hotel.please try and make it nice for the customer staying here as I am now doubtful to celebrating my birthday here on 29/10. As I have had surgery it was a easier option….

    The staff for best part of my trip was super friendly accommodating. After extending this trip I didn’t find one of your receptionist so friendly, easy to fault customer I.e. every time one enters room the door key doesn’t work and has to keep coming down to reactivate. Her response was that it’s me. Hospitality wording gone out the door hey? I even sent a email directly to staff at this hotel. It’s not just me hey others have had issues and not a phone as I don’t always carry. So I almost wished I had not extended my stay here based on lack of professionalism from your staff. Not all but this lady in particular . Email sent on 27/10 to hotel.please try and make it nice for the customer staying here as I am now doubtful to celebrating my birthday here on 29/10. As I have had surgery it was a easier option….

    Stayed in October 2021

  • Reviewed: 28 November 2023

    10
    Fabulous stay
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    It was a fabulous stay. Hotel very cosy. Staff very attentive and friendly. Rooms excellent. Food and breakfast excellent. It is my second time here and didn't get disappointed.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    10
    Fabulous stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    It was a fabulous stay. Hotel very cosy. Staff very attentive and friendly. Rooms excellent. Food and breakfast excellent. It is my second time here and didn't get disappointed.

    Stayed in November 2023

  • Reviewed: 27 September 2023

    10
    Would absolutely go there again. Great value for money.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    The location was great. The hotel was very comfortable and clean. Great choices for breakfast. The staff were very helpful. There numerous outside area to relax.

    Stayed in September 2023

  • Reviewed: 3 May 2023

    10
    loveley homely
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 6 nights
    • Submitted via mobile

    the chef arranged gluten free bread for me

    Stayed in May 2023

  • Reviewed: 18 February 2023

    5.0
    First visit in Netherlands was good.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room had a strange smell so I slept with the window open. No gym, which was a pity.

    It is a bit old fashioned but functional.

    Stayed in February 2023

  • Reviewed: 20 November 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night

    The staff was less than enthusiastic. In today's era of competition between a large number of hotels, particularly after covid, I booked this hotel hoping to find a familial or cordial warm. Also the hotel specifically stated on its booking summary that families are welcome. Arriving there, the greeting was monosyllabic and the child was eyed suspiciously. Same at check out. The staff doing the room service was very nice and accomodating though and the breakfast service was polite.

    The hotel is accomodated in a beautiful historical building, close to Amersfoort in very pretty nature.

    Stayed in October 2022

Showing 1 – 25

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