The restaurant - I wasn't expecting pizza or burgers and fries, but the food was too fancy, too contrived. The barking dog next door that wouldn't stop.

The room, bed and bathroom were meticulously clean

Stayed in April 2024

Breakfast

Stayed in April 2024

They need to change / clean the carpets. Our room had a big, nasty brown stain that kinda cuts down the overall experience. It woud not hurt if the balcony would be clean from leaves and dirt. It helps not bring it in the room on your feet/shoes. But that was the only bad thing about it.

Stayed in March 2024

Room service they just would not listen and keep taking our second card ended up with sick baby because if cold.breakfast was limited and get less and less during the week but honestly staff helped alot and they git me what i needed

The staff are very kind and helpful except for room service.location is amazing and the nature is exceptional.

Stayed in February 2024

We had dinner in the restaurant. The food was good, only we did have to wait a long time between some courses.

The rooms, gym and pool were ideal for the family. Nice baths. Very relaxed and picturesque location. The breakfast was fantastic. Very handy parking.

Stayed in February 2024

- Hotel partly under construction - Bathrooms need to be renovated - Gym equipment need to be replaced - Lunch box a bit to basic

- Very nice hotel, with spacious and modern rooms and good breakfast. - Also the diner restaurant is great. - Pool area with Saunas quite little but nice

Stayed in February 2024

The swimming pool was extremely cold, there were no bathrobes for guests left (all in wash we were told fir 3 days) and our room was supposed to be a spacious room but we found it somewhat small and had no view. We asked for a better view but were told fir 2 adults and a kid this is all that’s possible.

Breakfast was lovely but a bit more variation would have been good especially for the price per night.

Stayed in January 2024

A bit of noise in the bedroom whe everybody was using de toilet we could here it.

Calm and beautiful location, nice breakfast, friendly people working and comfortabel.

Stayed in January 2024

It was not the first time we spent here and it was always very nice here. However, this time there were some issues with the room: second key card did not work although it was reprogrammed and replaced a couple of times, the light in the entrance and the coffee mashine did not work, bathtub drain was leaking. Also the pool temperature was rather cold this time.

Staff was very friendly, nice location, nice breakfast

Stayed in January 2024

Food and drink felt expensive

Spacious, clean, comfortable. Hospitable staff,

Stayed in January 2024

Lovely hotel with friendly staff. Great facilities, comfortable rooms and beautiful location. Will definitely be visiting again!

Stayed in December 2023

The price was relatively high and breakfast should be paid extra and very expensive.

Very beautiful and very clean

Stayed in December 2023

- The accommodation was quite pricey compared to what you received in return, but still better than prices in the city of Aken during a Christmas market weekend. - Our rooms unfortunately were not ready by the check-in time communicated beforehand (14:30), because of this we had to wait for about 45 minutes to check into our rooms and that cost us some valuable Christmas market time - for this price we would have expected our rooms to be fully ready in time - The pool was too cold to use for young children - although we fully support the efforts to reduce energy consumption if that is the reason, perhaps this is something to be taken into consideration in the future.

The beautiful and "rustgevende" location was magnificent, with its small lake and river, the park and nature around, and it's interesting to learn a bit more about the castle's history as well. The rooms were very comfortable, clean and quiet. There is a nice little cosy bar in the hotel as well, which serves great pie. Also, the breakfast was marvellous and staff were very friendly, too.

Stayed in December 2023

solid hotel building in a pretty and hilly countryside

Stayed in December 2023

You need car, without car you can’t get the full experience of the location

Amazing place for relax and focus with easy access to 🇳🇱🇩🇪🇧🇪, big thank for Farah from their team for the support and recommendations

Stayed in November 2023

Some of the electric car chargers did not ... charge. Little to complain about or it must be the lack of lights in the room. I find out booking via Booking.com is cheaper than via the hotel directly. Limited selection of beers in the bar.

Hotel is a few kms outside the village of Vaals. Nice area for hiking or cycling. It is pretty standard luxury, nothing that will surprise you. Staff is very friendly and helpful. Food in the bar and restaurant was nice! We walked to the Lodge for lunch and went to Voncken in Vaals to buy delicious 'vlaaien'.

Stayed in October 2023

We droven our E Auto but could not recharge it in hotel without vattenfall member card and hotel could not help it. There is no Info mentioned on Hotel website that guest needs to have a special card to recharge the car. Finally I found solution to download vattenfall chargein App and register with credit card to recharge my car.

Very nice and quite location, beautiful castle, very good breakfast.

Stayed in October 2023

The cost of two small dogs costs as much as the room. That is ridiculous.

The staff are exceptional. Always. I’ve been passing through and staying here twice a year for many years. They are all superb and the food if great!

Stayed in September 2023

Not much

The food and restaurant service were excellent. The local countryside is beautiful and the location is very convenient.

Stayed in September 2023

The room was nice and quiet but terribly warm om arrival, so the first night it was hard to catch the sleep. Air ventilation did not provide enough coolness. At last we opened the balcony door permanently but that resulted in mosquitoes in the room.

Breakfast was very good. Good spacey breakfast room, good food, many choices. Nice location.

Stayed in August 2023

Beautiful castle, helpful and friendly staff, extensive facilities.

Stayed in August 2023

The level of English was surprisingly low considering that 95% of Dutch (or people working in the Netherlands) speak great English. Not a big issue but slightly frustrating - apart from that perfect.

Absolutely lovely setting and architecture. Fantastic spa and great bar/restaurant.

Stayed in July 2023

Rather difficult to reach out without a car, despite the wonderful surrounding landscapes, our room did not have a nice view

Beautiful location with many options for hiking and biking around, wonderful breakfast, quite area, free parking facility

Stayed in June 2023

Clean, friendly staff, nice breakfast, small but comfortable pool and sauna

Stayed in July 2023