92-102 Gladstone Road, Parnell, 1010 Auckland, New Zealand
#105 of 176 hotels in Auckland
Guests' ChoiceBased on 5764 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.9
Facilities
7.6
Staff
8.6
Value for money
8.3
Free WiFi
7.6
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End of dialog contentReviewed: 6 May 2024
Melinda
New ZealandNo soundproofing between rooms. The guests in the room beside us had their tv on ALL night.
We didn’t have breakfast but we did have dinner in the restaurant and it was fabulous!
Stayed in May 2024
Reviewed: 6 May 2024
Eileen
New ZealandWe like how clean the room is and the facility too, staffs were good🙏🏻👍💕
Stayed in May 2024
Reviewed: 5 May 2024
Noel
New ZealandDinner took longer than normal time for restaurant staff to take orders and deliver orders, also don't ask if you would like another drink by regularly attending tables, had to go to the bar to get another drink. The staff were friendly. Need more towels to accommodate swimming and shower needs.
The cleaning lady was really nice and a caring, helpful, friendly and deserves a payrise!
Stayed in May 2024
Reviewed: 5 May 2024
Cushla
New ZealandThe first receptionist told me for 15 minutes we had only booked 1 room, very frustrated by her, quickly resolved when another staff member came into the building. Also emails were very confusing...needs sorting
Ease of location and parking
Stayed in May 2024
Reviewed: 5 May 2024
Martin
New ZealandVery good breakfast ,good location.
Stayed in May 2024
Reviewed: 5 May 2024
Devanand
AustraliaIt had not pleasant smell on the enterance
Good stay with easy access to nice coffee shop
Stayed in April 2024
Reviewed: 5 May 2024
Brian
New Zealandeverything
Stayed in April 2024
Reviewed: 4 May 2024
Sarah
AustraliaThe third floor rooms had interconnecting doors and were not sound proof at all. The hotel is on a busy road and you can hear the traffic noise. Huge step into the shower! Only one mirror which is in the bathroom, another mirror in the bedroom would be handy.
Good location for town and buses Plenty of parking Rooms recently refurbished and very nice Friendly helpful staff. Breakfast available for extra$$, we didn’t try.
Stayed in May 2024
Reviewed: 3 May 2024
Amandine
New ZealandThe big step to go in the shower is to consider if you have disability. Maybe there is specific rooms, we didn't ask because it was for someone with not a big disability but just a problem to a knee.
Good hotel in front of a park full of roses with free parking. Beds are comfortable. Our room had been renovated recently and everything is looking new and modern. Bathroom is tiny but well equipped with a big shower. Breakfast was good and we tested the restaurant which was very good too.
Stayed in April 2024
Reviewed: 1 May 2024
Norma
New ZealandThe hotel is being renovated but did not worry us.
Location to Parnell and the city. Opposite a beautiful park and gardens, plenty restaurants to choose from. Hotel restaurant has a beautiful view across the gardens to the water.
Stayed in May 2024
Reviewed: 1 May 2024
Jules
New ZealandWe're excited to chromecast as was advertised but not working yet.
Location is excellent Staff helpful and mostly friendly
Stayed in April 2024
Reviewed: 1 May 2024
Sacha
New ZealandThe tradies who even worked on a Saturday morning lol Needed a knife and plate but there wasn't one.
Location as we were going to a concert so we're able to walk there safely and quickly
Stayed in April 2024
Reviewed: 29 April 2024
Linda
United StatesRooms could use an arm chair and a mirror outside the bathroom.
Newly remodeled room, comfortable beds, rose garden across the street, in-room beverage service that included real milk in the refrigerator, night light in the bathroom, nice pillows
Stayed in April 2024
Reviewed: 29 April 2024
Heather
New ZealandAll very happy
Even though hotel is in the midst of being upgraded the finished rooms and facilities were out standing
Stayed in April 2024
Reviewed: 28 April 2024
Natalie
New ZealandFelt dusty and triggered allergies may have been due to renovations
Location is great
Stayed in April 2024
Reviewed: 28 April 2024
Melony
New ZealandGreat location with free parking. Recently renovated rooms. Comfortable beds. Clean rooms. Friendly staff.
Stayed in April 2024
Reviewed: 28 April 2024
Michelle
New ZealandNothing, we were totally satisfied with our stay.
Nicely refurbished rooms which were clean and comfortable. Staff were friendly, free parking, a 15 minute walk into Auckland CBD, the perfect place to stay.
Stayed in April 2024
Reviewed: 27 April 2024
Jonathon
New ZealandNothing.
Very helpful staff.
Stayed in April 2024
Reviewed: 27 April 2024
Sarah
New ZealandMy tv didn’t work the whole stay which kinda sucked but I understood it was new due to the upgrades and the staff are also learning the new system
Loved the upgraded bathrooms they were stunning and so nice and clean. The staff were super nice and so helpful when things went wrong and did their best to fix things or provide alternative options.
Stayed in April 2024
Reviewed: 27 April 2024
Keighley
New ZealandConstruction noise. But we were given plenty of notice. Also rooms service knocked loudly just after 8, I understand they start early as there are lots of rooms. We asked them to come back in an hour, and she never did….
Rooms were done up nicely, great facilities :)
Stayed in April 2024
Reviewed: 27 April 2024
Hannah
New ZealandHotel is under due to remodeling. Not a complaint and I knew when booking but just meant it was a little noisy in the mornings.
Room was beautiful, had a heat pump, bathroom was lovely
Stayed in April 2024
Reviewed: 27 April 2024
Emile
Trinidad and TobagoNil
Breakfast was excellent
Stayed in March 2024
Reviewed: 26 April 2024
Ash
New ZealandLocation price comfortable
Stayed in April 2024
Reviewed: 25 April 2024
Elena
New ZealandNil
the location and the room rates.
Stayed in April 2024
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