Cnr Frankton Road & Melbourne Street, 9348 Queenstown, New Zealand
#56 of 80 hotels in Queenstown
Guests' ChoiceBased on 1821 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.4
Facilities
8.1
Staff
8.8
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 14 May 2024
Lesa
New ZealandGreat location, pitty about the road works
Stayed in April 2024
Reviewed: 13 May 2024
Gary
New ZealandNothing
Good location, quiet. clean and cosy'
Stayed in May 2024
Reviewed: 10 May 2024
Tiger
New ZealandNot so much a dislike, but more of a would have liked to have known prior. Hot water wasn't as hot as would have expected. Need to request electric blankets.
Was a great place to stay. We totally enjoyed it. Was a shame we were only there one night as would have happily stayed longer.
Stayed in May 2024
Reviewed: 8 May 2024
Furness
New ZealandLack of communication noone informed us of the road closure during the day that we wasted a whole day in the room and had to rearrange some of our bookings because they wouldn't let us out due to the roadworks. Noone cleaned our room when we left the sign on the door. Arrived back 3pm and noone had cleaned it so hadnto go down and ask for more. Coffee. Towels arrived at 4pm. The guy at reception when we went to checkout didn't even care. We def won't be staying there again.
The reception lady was very nice she showed us around. It is was you pay for.
Stayed in May 2024
Reviewed: 8 May 2024
Adrianne
New ZealandNothing
Beds were so comfortable, it was close to the town centre, great sauna
Stayed in May 2024
Reviewed: 4 May 2024
Paccarpilot
AustraliaNo roadworks
Nice hotel but roadworks were a pain.
Stayed in April 2024
Reviewed: 4 May 2024
Kaitai
New ZealandUnfortunate the gym facilities werent full gym, or modern equipment. Unfortunate that roadworks are happening, and weren't able to operate some of the functions on the oven, but was overall a great time away, thank you to the receptionist guy for being thereon checkin, would definately recommend, and use again
We loved the room and the views, privacy that we had, and the flexibility that we had when it came to checking in late.
Stayed in April 2024
Reviewed: 3 May 2024
Katie
New ZealandBed was not very comfortable
Good location, nice to have the balcony and spa bath
Stayed in May 2024
Reviewed: 2 May 2024
Jackie
New ZealandLocation easy to walk into town and great facilities
Stayed in April 2024
Reviewed: 1 May 2024
Claire
New ZealandHard to review as roadworks outside between 8.30 -5. Staff were great
We got a free upgrade, which saved us climbing stairs. Much appreciated.
Stayed in April 2024
Reviewed: 29 April 2024
Sarah
New ZealandHard to find parking
Nice large rooms
Stayed in March 2024
Reviewed: 29 April 2024
Robert
New ZealandNo breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Georgia
United KingdomView wasn’t amazing from balcony with all the road works
Lovely apartment, well set out and didn’t feel cramped or small. Had all the cooking stuff you needed and I liked they gave you complementary milk. When we asked to park our car early they good about it
Stayed in April 2024
Reviewed: 28 April 2024
Ellen
New ZealandThe roadworks made it difficult to get to but overall the location was handy to town.
The room and amenities were very clean and the bed was very comfortable. The staff were also very nice and friendly.
Stayed in March 2024
Reviewed: 28 April 2024
Edwards
New ZealandThe parking but under construction at the moment is totally understandable as the area/street is getting a upgrade on the road and we managed to work around that like all the other guest
Awesome close to everything and very central the room we had booked was amazing and so relaxing very clean and private aswell the view was gorgeous
Stayed in April 2024
Reviewed: 25 April 2024
Andrew
New ZealandRoadworks, but they were publicised when we booked.
Comfortable, quiet, clean and an easy walk to town.
Stayed in April 2024
Reviewed: 24 April 2024
Giselle
BrazilNice apartment, spacious, very comfortable bed, carpark, little kitchen with everything needed for a quick meal. Walk distance to the centre, just one block has a little hill, but nothing bad.
Stayed in April 2024
Reviewed: 24 April 2024
Ashika
New ZealandThis was a very small issue, just the sink plug holes, bath tub plug holes and the kitchen incinerator if could be scrubbed or cleaned could be great.
Beautiful helpful lady always ready to help even after hours, amazing views, spa, they changed towels daily, took the rubbish, and even made our beds. Bigger room, 2 separate toilets, extra heaters, even heated the room before we checked in, gym. Sauna, laundry though we didn't use, everything we needed was there and very close to town.
Stayed in April 2024
Reviewed: 23 April 2024
Stephen
South AfricaIt was centrally located, so we could walk to town easily.
Stayed in April 2024
Reviewed: 19 April 2024
Natalie
AustraliaA little overpriced but considering the location it was ok. Interiors are quite dated and all facilities were closed during our stay despite advertised as 24h.
Decent location, big comfortable bed. Clean and tidy. Room was spacious enough for the night. Good parking on the property but a bit tight for big cars.
Stayed in April 2024
Reviewed: 17 April 2024
Agus
Indonesiathere is no elevator, you have to use stairs. Our room placed on 3rd floor, and we bring quite big bag. So need some more energy to reach our room.
i like the location it's near the city center, just walk 10m. room and bed, are comfy. the staff is also friendly and helpful. Check in process is very easy.
Stayed in April 2024
Reviewed: 17 April 2024
Jackie
AustraliaGreat location, 5-minute walk to city center.
Stayed in April 2024
Reviewed: 16 April 2024
Clare
New ZealandGreat location, easy walking distance to town. Lovely, friendly, helpful staff. Everything we needed in the room and a lovely view.
Stayed in April 2024
Reviewed: 15 April 2024
Chris
New ZealandA bit aged facilities
Location, staff, the beds
Stayed in April 2024
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