Starowiślna 60, Old Town, 31-035 Kraków, Poland
#191 of 268 hotels in Kraków
Guests' ChoiceBased on 223 hotel reviews
8.2Cleanliness
8.7
Comfort
8.4
Location
9.1
Facilities
8.1
Staff
8.9
Value for money
8.4
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Maria
GreeceSmall triple bedroom
Location and the breakfast
Stayed in April 2024
Reviewed: 8 March 2024
William
United KingdomEasy to walk past, exterior a bit dull and dowdy
Excellent location, very good breakfast, cheerful friendly staff
Stayed in March 2024
Reviewed: 15 February 2024
Prodromou
CyprusVery good location. Very clean.
Stayed in January 2024
Reviewed: 2 February 2024
Layla
United KingdomGreat staff. Lovely location. Clean cosy rooms
Stayed in December 2023
Reviewed: 3 January 2024
Tina
United Kingdomstaff were professional not necessarily friendly
breakfast good room clean location great
Stayed in December 2023
Reviewed: 30 December 2023
Sofia
GreeceThe pillows were uncomfortable and the blanket too small for 2 people.
Big room, nice bathroom, clean, great breakfast, good location.
Stayed in December 2023
Reviewed: 14 December 2023
Kevin
MaltaI liked the hotel only there was no socket near the bed where to charge the phone.
Stayed in December 2023
Reviewed: 4 December 2023
Wire_smoggie
United KingdomDepressing decor, needs brightening up
Decent room, comfy bed, nice shower
Stayed in December 2023
Reviewed: 4 December 2023
Pace
Maltaeverything was good
everything was great, i dont have an issues.
Stayed in November 2023
Reviewed: 6 November 2023
Andrew
United KingdomHotel staff excellent. TV wasn't working they replaced it with a new one. No problem. Bed very comfy. Shower excellent. No complaints Excellent location. 18 mins walk down main road to main square
Stayed in November 2023
Reviewed: 14 October 2023
Peter
United KingdomSome noise from trams but they did not run after midnight. Could be improved with safe in room.
Excellent helpful reception staff, very comprehensive breakfast. Wonderful packed lunch provided when we had to leave on a tour before breakfast started. Great location in the Jewish Quarter within easy walking of old town. Clean room with very good bathroom.
Stayed in October 2023
Reviewed: 28 September 2023
William
IrelandTram line was right outside our window which runs all night but not too bad considering the location
Great location and very spacious rooms
Stayed in September 2023
Reviewed: 5 September 2023
Volodymyr
UkraineBreakfast was ok
Stayed in August 2023
Reviewed: 28 August 2023
Ilva
LatviaGood breakfast. Fresh and clean room. 😊
Stayed in August 2023
Reviewed: 8 August 2023
Ruben
NorwayOnly one duvet/blanket on the double bed. Too small for us. Better with 2 single duvets/blankets. This is my opinion.
Location and friendly staff. Breakfast was good and good value.
Stayed in August 2023
Reviewed: 1 August 2023
Miljana
PolandThe room that we got didn't look like the one in the pictures. We didn't bother much, as we stayed there only for a night. But, still - this should be more transparent. Another downside was that the hotel is right next to the street, and I had a hard time sleeping because of the trams passing by, it was really too loud.
The location was perfect, close to the central bus station and the old town. Kind staff. The room was quite big. Breakfast was nice, the choice was satisfactory.
Stayed in July 2023
Reviewed: 16 July 2023
Thokozani
United KingdomThe bed was not very comfortable, tv was not in the centre of the room as per the pictures. Room was not as modern as the pictures
Location
Stayed in July 2023
Reviewed: 1 July 2023
Aleksandra
United KingdomIn my opinion, the bedding could be a bit better - pillows felt saggy and duvet was very thin with duvet cover being quite see-through.
Great choice for a short getaway trip to Krakow - location is excellent to explore on foot or by tram. The jewish quarter with lots of cafes and restaraunts is a short walk away. We had a spacious double room with balcony on inside yard side so it was very peaceful. The bathroom is great size with nice shower. Bed was pretty comfortable too. Staff at the reception was friendly and helpful. Really cool art around the halls too! We had breakfast 3 times - all options the same but lots to choose from. Water coolers on each floor - appreciate it.
Stayed in June 2023
Reviewed: 30 June 2023
John
United KingdomThe location is great for the Jewish quarter and a short walk (10 minutes +) to the centre. The staff were nice and helpful. The room was pretty cheap for a good bed, and a decent ensuite shower.
Stayed in June 2023
Reviewed: 26 June 2023
Ashfaque
United Arab EmiratesRoom size small
Cleanliness Comfortable
Stayed in June 2023
Reviewed: 19 June 2023
Ivo
Czech RepublicThere was no toilet paper in our room. One noticed in the worst possible situation.
Breakfast was excellent, big selection, good variety. The biggest problem of this hotel is no parking. The hotel is located on the busy street and a chance to park anywhere on that street is quite slim. There are some parking houses in the walking distance.
Stayed in June 2023
Reviewed: 18 June 2023
Jackie
United KingdomThe bed and pillows were quite uncomfortable
Excellent location in the heart of the old Jewish quarter, a short walk from the main square. Lots of lovely restaurants close by. A good buffet breakfast - the scrambled eggs were delicious. Wonderful shower !
Stayed in June 2023
Reviewed: 13 June 2023
Samuel
United KingdomTramline on street outside can be noisy. Not a problem for me but be aware
Great location. Helpful reception, no problem with late night/early morning check in
Stayed in June 2023
Reviewed: 5 June 2023
David
United KingdomBedding was a little thin but it was a good hotel for the money and I would stay there again.
The Hotel was located very near the Jewish Quarter and The Old Town It was easy to reach from the airport as it is about 500 yardss from Krakow Zablochie Railway Station The room was large and bright with a very modern bathroom. There was plenty of fresh fruit , salad and cold meats and cheese for a substantial breakfast. The staff were helpful. The Hotel was excellent value for money
Stayed in June 2023
Brunswick, USA
Legian, Indonesia
Bük, Hungary
Quarteira, Portugal
Paranaguá, Brazil
Magyarszombatfa, Hungary
Pomerode, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content