Wita Stwosza 37, 40-042 Katowice, Poland
#18 of 40 hotels in Katowice
Guests' ChoiceBased on 312 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.5
Facilities
8.4
Staff
8.9
Value for money
8.2
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Katarzyna
PolandNo information about charge of wine in room at the ckeckin
BEDS, cleanness, intimacy, good breakfast
Stayed in April 2024
Reviewed: 1 April 2024
Andrei
CanadaTobacco smell in the room, uncomfortable pillows
Location, staff
Stayed in March 2024
Reviewed: 4 March 2024
Maciej
PolandLocation - by the highway and a bit of walk from the city center. Yet the highway wasnt hearable from the room with window closed.
Clean room, comfy bed, enough for onenight stay at business trip. Nice dinig area at top floor.
Stayed in February 2024
Reviewed: 29 February 2024
Neringa
LithuaniaLocal staff worked veeeery slow. We spent like half an hour at the reception waiting. The documents to sign were in Polish language only. It was quite noisy during the night as there was some kind of a party in another room. We have not tired breakfast as it was 17 Eur per person per day that seemed to be quite pricy. Note that hotel is a bit out of the city center location.
The room was quite spacious and modern. The shower was also great. Nice restaurant on 6th floor with decent prices.
Stayed in February 2024
Reviewed: 24 February 2024
Marc
United KingdomNothing.
Spacious, clean room. Surprised how much space we had. Lovely bathroom, with both shower and bath. Coffee maker and kettle. Good breakfast and convenient restaurant. We ate in the restaurant which has a good menu with local dishes well worth trying.
Stayed in February 2024
Reviewed: 19 February 2024
Lukas
LithuaniaOld hotel
good breakfast
Stayed in February 2024
Reviewed: 6 February 2024
Stuart
IrelandThe toilet was stained with pee from a previous guest and half used shower gel
Good location and helpful staff.
Stayed in February 2024
Reviewed: 29 January 2024
Anastasiia
NorwayCustomer service, issues with payment, not warmed up gym (it’s been pretty cold there).
Good location, comfortable bed, furniture in the room, breakfast.
Stayed in January 2024
Reviewed: 19 January 2024
Martin
Czech RepublicMy entire stay was spoiled by the old pastries served at breakfast
Stayed in January 2024
Reviewed: 17 January 2024
Bartłomiej
Polandwaiting time at the reception.
Location.
Stayed in December 2023
Reviewed: 14 January 2024
Lukas
Lithuaniaold bar
Room was new and very clean.
Stayed in January 2024
Reviewed: 2 January 2024
Martin
Czech RepublicElevator area were under some reconstruction.
Kind staff. Easy to park. Solid bar.
Stayed in November 2023
Reviewed: 2 January 2024
Martin
Czech RepublicHotel was under some sort of reconstruction. Hotel restaurant menu was not good enough in terms of variety and quality of the food to be measured as 4star. Breakfast was about average.
Super helpful and very kind staff. Nothing was problem to solve, even forgotten stuff were sent to correct address. Advices about where is good to go. Thank you!
Stayed in November 2023
Reviewed: 31 December 2023
Paolo
ItalyAll good
All kindly
Stayed in December 2023
Reviewed: 13 December 2023
Nonbinarygamer
United KingdomWi-Fi is basically non-existent, one of my devices couldn't even connect once, and the others constantly dropped out and wouldn't even do 360p video. I would expect more from a hotel advertising they also do conferences; unless they expect all the attendees to download all the material beforehand.
Nice rooms and just off the motorway, very convenient staging point for anywhere across Katowice and elsewhere around Silesia.
Stayed in December 2023
Reviewed: 5 December 2023
Zarychta
United KingdomI am unable tom point anything I disliked.
Evening diner was very tasted local, Silesian. The floor personnel was nice and eager to talk. Breakfast was typical, Polish kind one, what I prefer.
Stayed in December 2023
Reviewed: 5 December 2023
Liubou
BelarusI forgot my sleeping pills and asked about smth like this, but there was no help in this. I recommend to have medical kit with simple sedative pills
Clean beauty room with bathtube, good breakfast
Stayed in October 2023
Reviewed: 4 December 2023
Liucija
LithuaniaIt was very cold in the restaurant, after ordering hot wine, they brought simple red wine. The hotel is under renovation, there is a lot of noise.
Good breakfast, comfortable room.
Stayed in November 2023
Reviewed: 20 November 2023
Gary
United KingdomThey need to employ people who speak and understand English. Because the restaurant attendance are very poor 😐
The staff were brilliant 👏 and the facilities were excellent. The receptionist was amazing
Stayed in November 2023
Reviewed: 23 October 2023
Maarten
NetherlandsNothing that I can think of
Nice spacious modern clean rooms.
Stayed in October 2023
Reviewed: 15 October 2023
Oleksiy
UkraineNormal hotel for 4 stars. Good breakfast. Helpful stuff
Stayed in September 2023
Reviewed: 14 October 2023
Kåre
Norwayx
the room
Stayed in October 2023
Reviewed: 5 October 2023
Alexey_2021
UkraineAfter the room was cleaned, my sandwich and fruit, which I had planned to eat, were taken from the fridge. When contacting the front desk, the staff member did not help me resolve the problem. The room was probably smoked in because the smoke detector, had a sock on it. The carpeting is old and dirty.
Convenient location of the hotel.
Stayed in August 2023
Reviewed: 5 October 2023
Alexey_2021
UkraineThe business level room is no different than a regular room with a large bed. There are no business options: no bathrobe, no slippers, no toothbrush. Faulty plumbing, poor water pressure in the washbasin. The floor covering is old and dirty.
Conveniently located hotel if you need to stop on the way.
Stayed in October 2023
Hévíz, Hungary
Kalabaka, Greece
Virgilio, Italy
Saint-Laurent-de-la-Cabrerisse, France
San Quirico dʼOrcia, Italy
Kotor, Montenegro
Cinisi, Italy
Joroinen, Finland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content