Too thin walls, everything that was said or done in neighbour room was clearly heard in our room.

Breakfast was very varied and good. Very wide and nice place to chill near lobby. Inside pool was good, as well as outside pool, but max heigh 1,30m.

Stayed in May 2024

All staff members were friendly and service excelent. There were welcome drinks at the arrival and each day some sweets in room. Breakfast and dinner were awesome, so many choises. Everything was delicious.

Stayed in April 2024

Everything was fantastic! From Marisa’s warm welcome to the exceptional service we received from Roxana. This hotel treats you like family. The live music in the bar was such a nice treat and we look forward to returning.

Stayed in April 2024

Hard to find tight paid parking under the hotel

Outside pool, very nice breakfast

Stayed in April 2024

The food was not so nice but was alright

Great location, friendly and cheerful staff, beautiful hotel

Stayed in April 2024

The car park has a small area, making it cramped. Need to pay to use the safe.

Clean, comfortable, beautiful view, great breakfast and common spaces.

Stayed in March 2024

The beds were very hard and uncomfortable, the dinner buffet the night I went wasn’t good at all, and there’s no complementary airport shuttle. They called me a taxi and it cost me $50

The breakfast was delicious! The property itself is really nice and clean and offers a lot of amenities.

Stayed in April 2024

Very nice hotel, well connected with test of Funchal. We started our 1 week holiday here The team was great, accommodate us earlier and upgraded us to a room with an ocean view. The spa is private but should be booked in advance. Fees might apply. Definitely recommend this hotel for your urban part of the trip

Stayed in March 2024

Nothing

The amazing view front the hotel which is few mins walk from the seafront. Breakfast was amazing with so much options. Room was so clean with a balcony.

Stayed in March 2024

Nothing

Breakfast was amazing, staff were lovely and accommodating, perfect hotel and great value for money

Stayed in March 2024

Breakfast is phenomenal - large selection and even sparkling wine to make your own mimosa! Also a plus that there are multiple coffee machines so you never have to wait for your morning coffee. Front desk staff was also very helpful - no complaints.

Stayed in March 2024

The lack of outside seating for breakfast.

The buffet breakfast had a great selection everyday with quality foods, the view was beautiful and the staff was very friendly. We liked that you could rent the sauna for an hour all to yourself. All the drinks and food at the bar were delicious and well made. Sitting out on the main terrace with the views of the ocean and big comfortable chairs was very nice.

Stayed in March 2024

Great breakfast, super clean and modern rooms. Extreml friendly and obliging staff.

Stayed in March 2024

Room was not sound isolated, so it was loud in the morning

Caring staff, clean, nice facilities

Stayed in March 2024

Tried to use steam room & spa facilities but were fully booked

Breakfast was wonderful, so much choice and lovely & hot could not fault, accommodation was very clean and comfortable & views were stunning, staff were helpful & friendly. Would defo a recommend & would definitely return.

Stayed in March 2024

Everything is perfect. I have stayed at this hotel second time. And I hope will be a third time.

Stayed in March 2024

No direct access to the beach (sea)

Great location, good quality breakfast with lots of choice, free shuttle bus to the centre of Funchal

Stayed in March 2024

Nothing.

Everything was excellent,from the moment you walk in you are made to feel welcome. Breakfast was good, rooms spotless,sun deck was beautiful and had an amazing view. Complimentary items everyday of wine,cake was a nice touch. They even made me a birthday cake . Will definitely stay here again.

Stayed in March 2024

Honestly everything! Maybe one of the best hotel stays ever. The sun deck balcony is amazing place to relax and chill, the hotel staff is great, the views stunning. Can’t wait to come back!

Stayed in March 2024

Maybe the weather? I really have nothing to complain!

Everything! The view, the room, the bed, the pillows, the pool, the steam bath… I just enjoyed my stay so much. Oh, and the breakfast! So good!

Stayed in March 2024

The check-in was delayed for an hour. But in the end I liked everything

The view from the balcony is amazing. The breakfasts were varied. The outdoor pool is heated, not warm, but you can swim.

Stayed in February 2024

Really need additional coffee machines in the breakfast room, around 50% of total breakfast time felt like it was spent waiting to get coffee.

Very good value for money, the complimentary items each day were a nice touch. The restaurant was very good despite it being very quiet. Staff were very kind and helpful.

Stayed in February 2024

Great services, rooms, staff... everything was perfect

Stayed in February 2024

There is very little we did not like. Just one observation, at breakfast buffet, the hot dishes could have been hotter. At checkout, although efficient, weren't thanked for our stay or said they hoped to see us again, which was a shame.

The manager was very understanding and accommodating at check in. The room, the view, the cleanliness, friendliness of the staff, the facilities. We loved the outside terrace. Price of drinks was very reasonable. The evening entertainment. Although the hotel was full and breakfast was busy, we never had to queue for very long and we always found a somewhere to sit. The restaurant staff very very efficient at clearing tables.

Stayed in February 2024