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Reviews of Basaltic Guest House

Rua Direita 15, Achadinha, 9630-045 Achadinha, Portugal

#4 of 4 hotels in Achadinha

Guests' Choice

Review score

Based on 25 B&B reviews

6.9

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    7.6

  • Facilities

    7.7

  • Staff

    7.6

  • Value for money

    7.4

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 26 June 2024

    8.0
    Very good
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Really lovely place, clean, all new and well equipped. Nelson was really helpful.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    Very nice place, keep in mind that you have to pay a daily charge for the towels, that way it might be more expensive th
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The bed was a little too uncomfortable and during the night it was quite loud because of a few dogs in the neighborhood that were barking.

    We had almost the entire house to ourselves and it was very quite throughout our stay. The location was nice too as it was very calming staying so close to the water!

    Stayed in May 2024

  • Reviewed: 7 August 2023

    8.0
    A nice stop in well equipt guest house
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Not very comfortable mattress.An additional bedside light is missing.

    Équipement of the house, very warm welcome of Cristina. The washmachine is a plus.

    Stayed in August 2023

  • Reviewed: 23 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Wi-fi was only available in the kitchen and not in the rooms.

    Achadinha is a quaint town, and Nelson and Cristina are lovely hosts. They went out of their way to tell us about local restaurants and sites to see. The room was comfortable and the house was very clean. The kitchen had all the amenities. We’re looking forward to going on an island tour with Nelson.

    Stayed in July 2022

  • Reviewed: 23 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice rooms and sjarel spaces! Everything you need for a couple of days

    Stayed in September 2021

  • Reviewed: 12 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 6 nights
    • Submitted via mobile

    The place was nice and cozy, the location great and chill.

    Stayed in July 2024

  • Reviewed: 10 August 2024

    9.0
    Very good stand
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The bathrooms are out of the room

    Everything was good and you have all the services needed for a good travel

    Stayed in August 2024

  • Reviewed: 27 July 2024

    9.0
    Great! We would do it again!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything was super easy (self check in) and Nelson was a great host! He always replied very quick and answered every single question we had (even about restaurants, places to go, about the island in general)

    Stayed in July 2024

  • Reviewed: 22 July 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Only wifi in the kitchen Room is smelling weird

    Stayed in July 2024

  • Reviewed: 13 June 2024

    1.0
    Would not recommend anyone to rent this place
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 4 nights

    Unfortunately it was impossible to like anything in this place, we rented a unit that said it was a 60 square meter apartment and we got a very small room (maybe 20 meters) with a yard that the owner considered the yard as part of the house. The stove made a lot of problems and we couldn't cook, there was no oven , the refrigerator without lighting we were required to pay for the towels (an absurdity we have not seen anywhere, and we travel all over the world) luckily a few days before the owner of the place informed us that we need to pay for towels and take a deposit before using them. (we brought towels from home with us) the toilet paper was enough For 1 day there was no coffee or tea service. It was like sleeping in a bathtub. There was always an unpleasant feeling everywhere in the unit! What is allowed and what is not allowed to do like children in kindergarten. The upper unit above us had no insulation and when people walked there the noise was terrible. You can go on in detail, but even writing and remembering is tiring and annoying

    Unfortunately it was impossible to like anything in this place, we rented a unit that said it was a 60 square meter apartment and we got a very small room (maybe 20 meters) with a yard that the owner considered the yard as part of the house. The stove made a lot of problems and we couldn't cook, there was no oven , the refrigerator without lighting we were required to pay for the towels (an absurdity we have not seen anywhere, and we travel all over the world) luckily a few days before the owner of the place informed us that we need to pay for towels and take a deposit before using them. (we brought towels from home with us) the toilet paper was enough For 1 day there was no coffee or tea service. It was like sleeping in a bathtub. There was always an unpleasant feeling everywhere in the unit! What is allowed and what is not allowed to do like children in kindergarten. The upper unit above us had no insulation and when people walked there the noise was terrible. You can go on in detail, but even writing and remembering is tiring and annoying

    Stayed in June 2024

  • Reviewed: 27 April 2024

    1.0
    The place sucks and the host keeps the deposit.
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Host comes off as a good guy and then does everything in his power to keep your deposit, bringing up excuses such as the bathroom floor being wet and the room being disorganised. On top of that there is a 4 euro per person per day towel usage fee, go figure. The place lacks ac and heating so it gets cold, bed is uncomfortable, the green is a questionable stylistic choice that even a drunk wouldn’t make and the white lights make it look like a hospital waiting room.

    Cheap, quiet.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The host is a very friendly person and offered me opportunities for actvities around the area. The accomodition ist very new and modern and i enjoyed my holiday so much.

    Stayed in April 2024

  • Reviewed: 29 October 2023

    1.0
    You can kiss your deposit goodbye.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Our stay was okay but I have to urge people to not book a room here as the owner stole our deposit, and did the same to a lot of other people (read the reviews here and on other travel websites. I hoped those people were just disgruntled customers and then the exact same thing happened to us.) The owner promised multiple times he would pay us back and never did. He went so far as lying to me about being hospitalised to explain why he hadn't payed us yet (he was posting on Facebook at the same time about being at a local restaurant and enjoying the lunch buffet). Some additional problems : the pillows and mattress were not very comfortable. The neighbour's dog is quite noisy. There was very little storage space for our stuff. And the people in the bedroom next to us had a very humid room with mold on the walls and ceiling. The owner told them it wasn't mold (Spoiler alert: I saw it. It was mold.), and refused to give them their money back when they left early because they were afraid for their health. In conclusion : save yourself some headaches and go elsewhere.

    Stayed in September 2023

  • Reviewed: 11 October 2023

    1.0
    WARNING, 50€ DEPOSIT STOLEN
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    THE OWNER TOOK DEPOSIT IN CASH (50€) WHICH HE DID NOT SEND BACK (as he was promising to do immediately after the check-out which was 21 DAYS AGO), ABSOLUTELY DO NOT RECOMMEND THIS PLACE NOW THE OWNER DOES NOT REPLY TO ANY OF OUR MESSAGES Besides: Bathroom (even the private one) out of the room (through the hallway and dining area) Each towel used costs 4€ No place to hang the towels in the bathroom Malfunctioning toilet When you come later than 22:00, you pay 30€ more (but he will not be there to accommodate you anyway) Wifi does not work in the room, nor data There is no phone signal in the room No A/C in the room No TV in the room No room service (cleaning for additional 35€) Very lousy bedding (just a sheet under a blanket) Uncomfortable mattress with a depression in the middle The main lighting in the room is very strongly white, which is not convenient for the evenings Just one bedside lamp (also white light) One person in one of the other rooms was snoring and it could be heard very loudly making it hard to sleep Noises from the street could be heard loudly in the room The church (which is very close) bells at random times, making it impossible to sleep Not updated in google (it says it is permanently closed, adds to the confusion when you are finding the place) No recycling bins in the house I was expecting far more for this price Unfortunately, it looks that the owner is more concerned about the scratches on the walls and his profit than about the comfort of his costumers, which is very low as a result

    Very nicely looking place (+ nice terrace), well equipped (e.g. washing machine (for the soap 2€), stove), but obviously the look is not all Very clean place Good tips for traveling and interesting places from the owner The wife of the owner put some rosemary in the room, which was very nice

    Stayed in September 2023

  • Reviewed: 26 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    The facilities of the house

    Stayed in September 2023

  • Reviewed: 27 August 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The stay was not bad at all, but then they keep the deposit using false arguments that you leave the room in poor condition and that you are not respectful, also ensuring that they send photos of the room (which they surely have previously taken to justify its theft before Booking). I do not recommend it for that reason, because they are not humble, they are liars and thieves. The site is passable, nothing exceptional either.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I liked so much the environment, Achadinha is small village north side of the island. The guesthouse is clean, the room was big and the outside patio can be a relaxing place where to have breakfast or dinner.

    Stayed in August 2023

  • Reviewed: 18 October 2022

    1.0
    DON´T VISIT THIS GUEST HOUSE !!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The owner Nelson Pragana (also Azores Volcano Tours) is unfortunetaly a bloody thief. Check in had to be in his house in the oposite part of island. In 5 days no one took out the trash or cleaned bathroom. There are few signs, that you should do it by yourself, if you want to be in clean environment. Seriously? Biggest disappointment was owner s deposit policy. He will takes 50€ deposit and it is a big lottery if you get it back. Preferably do not visit this guest house. In the sad event that you will, always get your deposit back in person, NOT BY IBAN, he will never send it back. (Check other reviews, it did happen before, I gues a losts of times). He just finds a way to keep it, like "room did need more work to clean" or "you use towels and did not wash it" Just some empty saing, why not to return deposit. I visited probably 50+ accomodations in my years of traveling and this never happened before.

    Photos are accurate, if you want some lowcost accomodation withnout any requirements. Not great but not terribly equipped guest house. Anchadinha is cute little quiet village with nothing close by (car definitely needed).

    Stayed in September 2022

  • Reviewed: 6 August 2022

    3.0
    Don't pay cash deposit for facilities (or get a receipt) and prefer to use your own towels.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    What we found disappointing was the strange behaviour of the owners. There are signs all over the house with do's and don'ts. Well, you name it, it's a new house. And they don't want to have it destroyed any time soon. But... During our stay, they wrote that they would clean the bathroom. After this visit, we started to get quite affective messages that we had ruined 2 white (white :D, sure, they look great in the promo photos) - towels. And that by hanging them around the bathroom (there were no hooks and it was raining outside), we might ruin the wooden furniture (wooden bathroom furniture that will ruin a wet towel? :)). After that, we didn't feel much like paying guests. Excerpt from the news: "If you do damages we have to talk in check out moment." "If you do damages we have to talk." "This rules is for all guests." "Did you understand?" By the end of our stay, we had not met the owner, they had not taken out the trash cans that were left full by other guests, they had not replaced the broken electric kettle, they had not arrived for check out. We still thanked them on whatsapp for our stay, washed the dishes, cleaned up what we could, and left. The owners then did not respond in any way to messages that they had to send back the deposit. Only after several calls did more accusations arrive: ruined towels (yes, the white ones had stains from use - there are thermal baths on the island, the water contains pigments and can't be easily washed off the skin), ruined bathroom furniture (I don't know what to make of that, hardly from hanging towels) and that we should in turn pay the €100 balance. We have travelled the world (as marked as a „irresponsible young people“ i am nearly 50 :)), we have never had a conflict anywhere, we are quiet guests who enjoy walking in the mountains and swimming in the sea.

    Firstly, I must mention that the Basaltic Guest House we stayed in was nice and clean. And well furnished. But cold (we didn't have sunny weather) and a bit noisy from the street. We also liked the little town of Achadinha and it provided a good base for exploring the island.

    Stayed in June 2022

  • Reviewed: 9 October 2021

    10
    Simply Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nada

    A wonderful place to relax and enjoy Sao Miguel! Lovely property with loads of space and natural light, a full kitchen and everything modern very nicely constructed. Lots of nice nature nearby and not too far from other places to visit if you have a car. Plus there is a deal with the local restaurant which is so amazingly delicious and affordable, and the hosts Nelson & Cristina are so gracious and kind. We had a great stay here and are already planning to come back!

    Stayed in October 2021

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 9 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 31 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 22 March 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2022

Showing 1 – 25

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