High quality of hospitality service

Very good, nice and clean, quiet and to feel almost like at home, breakfast reach and good quilty, hotel service, reception housekeeping and dining room was very good excellent, for a small hotel it's a very high quilty of hospitality, more than 5 stars 🌟

Stayed in September 2025

We had to leave before breakfast, asked reception but no other solution, wish there was a takeaway box like juice and bread etc.

Not too far from the metro station, some local cafe and shops around. 24hour reception if you have problems. Lift for people has mobility issue.

Stayed in September 2025

The beds are small for 2 adults. I think 1.4 m and the sound isolation inside the hotel and from outside it's not the best. The breakfast is limited but for 1-2 nights it's enough.

The room was small but clean. The same for the bathroom. It's a decent 3* hotel in an old building.

Stayed in September 2025

Sometimes there is no running water but only for short periods of time, the hotel usually fixes it very quickly.

The staff was exceptional at the reception! Super kind and helpful, they were assisting us in a very early check-out as well and called us a taxi for the airport. The room and the facility was good for this value so can't complain. And the hotel is easy to reach from the airport.

Stayed in September 2025

No AC unit handset. In the room

Central location

Stayed in August 2025

Whatever happens do not eat the sausage during breakfast. The room was small. There was a window but it overlooked a murky and narrow inner courtyard. AC was working but it smelled as if somebody put smoken butts inside so for the first night it was hard to sleep as we tried to keep the room cool by opening the window and switching on the AC.

The place is fine in Lisbon for its price. It's located in sort of an Indian district and there's plenty of affordable places to eat all around. The reception is open 24/7 with staff being really helpful. The subway station is just besides the hotel and goes straight to the heart of Alfama

Stayed in July 2025

No coffee free coffee provided

The location is good the staff is bery approachable and helpful

Stayed in August 2025

There is a coffee maker, but no free coffee tabs are provided.

The location is great because it’s close to everything, and the front desk staff are very kind and helpful.

Stayed in August 2025

No view inside the rooms, only a dirty wall. Breakfast zone is VERY SMALL. No place for more than 10 people…

Minibar in rooms and very clean.

Stayed in August 2025

Walls were pretty thin, we could hear the man next door going to the bathroom and being sick. But other than that it was ok to sleep

It was a bed to sleep. The first girl at reception was amazing! Super helpful, second one not so much. Came with breakfast included which was great.

Stayed in August 2025

Nothing much

Nothing much

Stayed in July 2025

Breakfast was ok. Croissants were always raw in the middle.

The staff were so friendly. Comfortable beds. Balcony was an added bonus.

Stayed in June 2025

They could take off the bedroom carpet and change the furniture which was old and partially "broken" at least in our room. I believe the bathroom could use an update. Or at least fix some of it.

Room size, TV channels, nice and friendly staff

Stayed in July 2025

Blow dryer

Location and clean place

Stayed in July 2025

Room was a bit small, but true to description.

It's a very convenient location, close to the subway and just between the busy city center and the airport and also very close to the bus terminal. The staff is very kind and helpful! Decent breakfastand AC works well!

Stayed in July 2025

Room was very small and uncomfortable,in bathroom wasn’t nothing, breakfast was decent but the same everyday.

Hotel is clean, location is near metropolitan area

Stayed in July 2025

This hotel came as nice surprise, with a very decent discount that made the choice easy. The room was well kept, clean, spacious enough, and the bed very confortable. We also had a balcony, however with no street view (first floor, nothing to complain about). AC was very good and really needed as during our stay, the temperatures during the day were close to 40ºC. There was a mini-fridge, also useful to keep some liquids fresh. Breakfast was ok, there was some variety and everything quite fresh. People were nice, check-in and check-out were super fast and easy. Metro station just 250 meters away on foot, very practical. It was also quiet during the night, no noise from outside. Overall, a very good spot in central Lisbon and the price-quality ratio couldn't be better.

Stayed in June 2025

Very small rooms, OK for a couple of nights but any longer would feel claustrophobic. Coffee machine in room but guests have to buy their own coffee pods. Better with a kettle and tea and coffee sachets for the money you pay they should provide pods. Location is questionable the general area is dirty and not family friendly if you have young children.

Staff were friendly enough however observing them especially reception during the day they kept leaving the desk having a cigarette right outside the front door not very nice for guests to see. The lady doing breakfast was good she was alone and was so busy but she did a great job.

Stayed in June 2025

Breakfast was good, classic one, but some fruit pieces would be a plus

Very clean, quiet, good area

Stayed in June 2025

Only one small lift working. Rooms were very small.

Close to shops and facilities.

Stayed in June 2025

Did not manage to figure out how the coffee maker worked.

The room was rather quiet at night.

Stayed in June 2025

Nothing

Everything

Stayed in June 2025

Breakfast selection was a bit short.

A good value for money.

Stayed in June 2025

Not great variety for breakfast

Near the undergound station, noce place, clean room

Stayed in June 2025