Rua da Prata 199, Santa Maria Maior, 1100-416 Lisbon, Portugal
#116 of 3,485 Holiday rentals in Lisbon
Guests' ChoiceBased on 636 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.8
Facilities
9.3
Staff
9.7
Value for money
9.0
Free WiFi
9.5
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End of dialog contentReviewed: 12 May 2024
Christopher
AustraliaGood sized room, ideal location in downtown that still managed to be quiet, nice bathroom and wonderful early morning bread and pastry deliveries
Stayed in May 2024
Reviewed: 10 May 2024
Rhonda
United StatesSpacious apartment and a bonus: a washing machine.
Stayed in May 2024
Reviewed: 10 May 2024
Wendy
United StatesLaundry cycle was super long to finish. No dryer, but our clothes did dry on the hangers supplied. Hot water was an issue - not sure if doing one small load of laundry had anything to do with it.
The staff were very friendly and accommodating. The bottle of wine waiting for us was a nice gesture. It was a good location to walk the various neighborhoods (Alfama, Baixa, and Chiado). Quiet at night. Having breakfast breads and pastries delivered each morning was nice.
Stayed in May 2024
Reviewed: 6 May 2024
Jackie
AustraliaNothing special with view, or pool, but excellent for a stay in town.
The staff, central location, provisions, and self sufficience of cooking and washing facilities were all top class and suited us well.
Stayed in May 2024
Reviewed: 5 May 2024
Choudhury
IndiaNothing !
Everything!
Stayed in May 2024
Reviewed: 28 April 2024
Ilan
United StatesDidn’t supply tissue paper box, no big deal 😀
Basically everything. Great location at the heart of old town. Nicely furnished with good breakfast provided. We liked the fresh rolls and bread in the morning waiting for us at our door. The staff were extremely nice and helpful. Strongly recommended 👍👏
Stayed in April 2024
Reviewed: 27 April 2024
Duncan
United KingdomView from the balcony is an old building being renovated. Quite noisy with windows open.
Location is great, easy to walk everywhere. Staff very helpful with lovely personal touches.
Stayed in April 2024
Reviewed: 26 April 2024
Nora
United StatesSofa beds were not in a best shape otherwise everything else was exceptional
Cleaning service was great. All receptionists were very friendly and helpful.
Stayed in April 2024
Reviewed: 17 April 2024
Kimberly
United StatesThe staff were so friendly and helpful! The apartment was very clean, modern and lovely for a family. All the little touches with the food, wine, and fridge filled with basics were amazing! Definitely recommend.
Stayed in April 2024
Reviewed: 11 April 2024
Susan
United StatesThis is lovely small boutique hotel where service is highly prioritized. Staff members were friendly, and immensely helpful; from dinner recommendations to coffee machine & washer instructions, they were always kind. The location is very central to many Lisbon highlights. Room was very clean and breakfast was delivered/stocked in the room so super easy to eat when you prefer. We’ll visit again.
Stayed in April 2024
Reviewed: 10 April 2024
Teresa
CanadaNothing
Location was perfect for accessing all parts of the city Very accommodating and helpful staff Thank you Ruben for allowing the early check in Would return when in Lisbon
Stayed in April 2024
Reviewed: 10 April 2024
Angela
United StatesThe fresh bread and pasteis every morning were delicious although having the same breakfast everyday gets a little old if you're staying long. Although eggs were provided in the room fridge, we didn't feel like cooking (more dishes to wash).
The location was ideal for us first time visiting Lisbon. It's centrally located and walking distance among all the neighborhoods you'd visit: Alfama, Baixa, Chiado, Bairro Alto, Time Out Market, etc. If you get tired from walking everywhere, it's convenient to go back to the hotel to rest. We chose the hotel because of the washer/dryer, which helped us pack light and have clean clothes for the rest of the trip. Everything was comfortable: room, bed, shower, and our room had natural light. The staff was so kind. Our flight landed early and our room wasn't ready yet but they let us spend time in a lounge. When we went out, they called when the room was was ready. The street is close to traffic so the room facing the street was quiet. But it does mean you'd have to get car pick-up or drop off a block over.
Stayed in April 2024
Reviewed: 8 April 2024
Sarah
SwedenWe had an apartment on the first floor so we had a lot of noise from the street. There are only trams allowed on the street where the hotel is located so no cars, but you can hear the restaurants from down the corner of the street, people passing by and feel the trams' vibrations. I had brought earplugs and used these some nights. Would love to stay here again, but might request a room higher up.
We had a studio apartment which was perfect for me and me friend. We loved being able to make breakfast in our apartment. We arrived very late by taxi and had no trouble finding the hotel. Although the neighbourhood looked a bit scruffy at night with a lot if permanently closed storefronts and seemingly abandoned apartment buildings we realised in the morning that we actually had a perfect location one street of from the main "tourist street", the water front just down our street and close to metro, train to Sintra and restaurants. The reception is staffed 24/7 and the door to the street is locked at all times accessible by key card so we felt very safe. Our room was cleaned daily and the breakfast items restocked every day (eggs, cheese, butter, milk, yoghurt, jams, tea/coffee/chocolate, apples, and oranges for fresh juice. You note down how many croissants, bread rolls and pastel de nata you want each day and hand in at the reception which is then left in a bag on your door handle before 8.00).
Stayed in April 2024
Reviewed: 4 April 2024
Laura
IrelandWe didn't really need it, but the TV in the bedroom wasn't working. No issue for us but may be for others.
The location was absolutely brilliant - especially when travelling with children as there are so many cafe's / restaurants nearby. The metro station is such a short walk away, making it an ideal base for exploring. We loved having a balcony, the apartment was bright and spotless. The pastries delivered to the door each morning were so welcomed and meant we weren't leaving for the day on empty stomachs. The staff were lovely, very accommodating.
Stayed in March 2024
Reviewed: 3 April 2024
Eric
GermanyTop Apartment in zentraler Lage
Stayed in April 2024
Reviewed: 2 April 2024
Rachel
United Kingdomlocation was excellent, just behind the main stretch and a short walk to the harbour. Lovely Italian next door.
Stayed in February 2024
Reviewed: 1 April 2024
Loli
United KingdomNothing.
Brilliant central location yet very quiet, comfortable and clean room well equipped with everything needed plus lovely treats left for us in the room and the fridge. Nice breakfast. Staff was friendly and helpful. A very good place to stay!
Stayed in April 2024
Reviewed: 1 April 2024
Sunghee
Polandnothing
Very friendly staff and good location. Fresh bread every morning was impressive. We were very happy during our stay there. I recommend.
Stayed in March 2024
Reviewed: 30 March 2024
Robert
United StatesNothing.
The apartment, location, and customer service exceeded our expectations! Room got cleaned everyday. Received fresh pastries every morning. Location is secure and great. Customer service was one of the best my family and I have seen so far. Cannot say enough positive things about Grape Harbor Apartments. We will definitely will be back!
Stayed in March 2024
Reviewed: 29 March 2024
Diego
PolandEverything perfect. Location absolutely great in the very city center, very kind staff, nice and clean apartment, delicious breakfast
Stayed in March 2024
Reviewed: 29 March 2024
Ede
United KingdomLack of space in kitchen area. Very little space for food preparation and drying dishes
Breakfast delivered daily
Stayed in March 2024
Reviewed: 28 March 2024
J
United KingdomOur room didn't have a dishwasher, which meant cooking breakfast also tied up time in clearing up.
Great location, for transport, shopping sights and restaurants. Liked being in the city centre, but also very quiet in the apartment. Staff were really helpful, liked having 24 hour reception.
Stayed in March 2024
Reviewed: 25 March 2024
Almog
IsraelLocation is amazing, staff were really nice and friendly. Great value for money.
Stayed in February 2024
Reviewed: 19 March 2024
Ken
United StatesN/a
There was a nice kitchen and breakfast items were restocked each day. The staff was amazing. They helped us with all sorts of questions and came up to our room several times when we couldn’t figure out the combo washer/dryer or the coffeemaker.
Stayed in March 2024
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