Rua Da Betesga 3, Santa Maria Maior, 1100-090 Lisbon, Portugal
#160 of 392 hotels in Lisbon
Guests' ChoiceBased on 1123 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.8
Facilities
8.3
Staff
9.4
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 16 April 2024
Kathleen
United StatesRoom and bathroom could have been a little larger.
The location, staff, room, breakfast were exceptional. Will definitely recommend to anyone looking for a hotel in Lisbon.
Stayed in April 2024
Reviewed: 12 April 2024
Wilco
NetherlandsNothing at all!!
Perfect location, near to all taxi stands and metro 50 mtrs. Friendly and helpful staff. Great restaurant in hotel. Could not have been better
Stayed in April 2024
Reviewed: 9 April 2024
Debbie
QatarOur room with one double bed was quite small, with not much space for suitcases. The bathroom had very little counter space for toiletry bags, etc. TVs in adjacent rooms could be heard, maybe because they are wall mounted.
The location of the hotel was perfect, located on the square where the tour buses, taxis, tuktuks, and other transport, as well as walking tours, left from. Lots of restaurants and shopping in the area. Despite our second floor window looking out on the square, our room was very quiet. Loved that we could walk no more than 10 minutes to get to the waterfront and that there are so many bars and restaurants in the area. Every single one of the hotel staff were wonderful; attentive, friendly, able to answer any question and help with any request. The attached restaurant, Bastardo Fish Bar, was always busy and serves excellent food. I would definitely stay here again!
Stayed in April 2024
Reviewed: 3 April 2024
Philip
United StatesGreat location, cool hotel, great staff, nice to have a restaurant right there.
Stayed in April 2024
Reviewed: 2 April 2024
Kara-mae
United Kingdomhowever for us personally it was almost a little to central, it was a little loud at night and there was nowhere close to just sit and relax as it is in the prime street for people to come up to you and try and sell you things or ask for money. But I would still 10/10 recommend and stay again.
Location is incredible, you couldn't be more central - everything is in walking distance and the staff are super helpful in explaining the area. Taxi's are so cheap too as you are super close to all the pleases not in walking distance too
Stayed in March 2024
Reviewed: 29 March 2024
Noga
IsraelI really liked all things, i have no comments.
The hotel was perfect, we enjoyed it very much!! The staff was reakly helpful and friendly, the location was amazing, exactly in the center, and the streets around it are flat so it was convenient to walk. Alot of cafes and restaurants near by and the Metro was 1 minute walk. The room was very clean, and the size was good
Stayed in March 2024
Reviewed: 29 March 2024
Alexandra
United KingdomNothing to complain about really!
Amazing service and friendly staff. I loved the restaurant deal from downstairs as we were the hotel guests (22 euros for a full meal with starter, main dish and dessert that would have cost us around 50-60 euros per person). Loved the welcome drink as well! Very welcoming and location is AMAZING!
Stayed in March 2024
Reviewed: 26 March 2024
Melissa
United StatesThe location, decor, cleanliness, friendly staff
Stayed in March 2024
Reviewed: 25 March 2024
George
United StatesThe super slow elevator opened at a platform that required us to either walk up or down steps to our floor.
Staff were super nice and helpful to us, even carrying our luggage into our room for us. Room was spacious with a nice desk for writing our post cards although some of the walls could have used some repairs. Breakfast was good but nothing spectacular. It was really nice having a fine restaurant attached to the hotel.
Stayed in March 2024
Reviewed: 22 March 2024
Peter
United KingdomBedside lights didn’t illuminate properly as they the lit the area next to the bed not over the bed
Delightful staff.Friendly, knowledgeable
Stayed in March 2024
Reviewed: 20 March 2024
Rachel
United KingdomNothing
Location
Stayed in March 2024
Reviewed: 14 March 2024
Scott
United KingdomLocation
Stayed in March 2024
Reviewed: 11 March 2024
David
United KingdomBrilliant location. Really helpful staff. Lovely room, very comfortable. Breakfast excellent, can also get top seafood during the day. Got a lovely birthday cake in the room without having actually told the staff we had a birthday!!
Stayed in March 2024
Reviewed: 11 March 2024
Sarah
MaltaBedroom needed more storage for cases etc. if 2 people were in the room.
Good size bathroon and bedroom. Clean. Hotel overall is quiet yet central. Breakfast was not included but reasonably priced at the hotel and served 7.30-10.30 making it very convenient.
Stayed in March 2024
Reviewed: 9 March 2024
Tony
PortugalNothing. It was great.
Design and location
Stayed in March 2024
Reviewed: 7 March 2024
Michael
United StatesThe location was wonderful and the room was very comfortable.
Stayed in March 2024
Reviewed: 6 March 2024
Martin
United KingdomLack of power points. Slow running water. No hooks to hang stuff.
View. Service from the staff. Location. Size/comfort of bed.
Stayed in March 2024
Reviewed: 4 March 2024
Charles
Maltasll is good
very central
Stayed in February 2024
Reviewed: 4 March 2024
Grace
United StatesGreat location. Excellent and convenient breakfast at restaurant in lobby. Very helpful and friendly staff.
Stayed in February 2024
Reviewed: 1 March 2024
Ricardo
United StatesLocation was perfect- close to bus and metro lines, but many time when we would search for where we wanted to go, it was a very manageable walk from the hotel. The hotel was clean and comfortable and the employees were helpful and friendly. The hotel breakfast was a great start to each morning.
Stayed in February 2024
Reviewed: 29 February 2024
Patricia
United KingdomNo comment.
The hotel is in a perfect location in the city.
Stayed in February 2024
Reviewed: 26 February 2024
Sheila
IrelandEverything was very good.
The property is in an excellent location. The beds were very comfortable and staff very helpful.
Stayed in February 2024
Reviewed: 26 February 2024
David
IrelandOnly one iron in whole hotel
Very clean very unique and artsy
Stayed in February 2024
Reviewed: 25 February 2024
Andrea
United StatesNothing.
The hotel was in a great location, easy to find and easy for taxis to get to. It was clean, the staff were VERY helpful - we needed an additional plug adapter and they had one handy for us to borrow. They took our bags in when we arrived early before our room was ready and took the bags up there before our return. Helped us navigate the bus system to get to the castle. Just overall 10/10.
Stayed in February 2024
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